H10 Ocean Suites

The hotel was nice, reasonably clean, located within easy walking distance to shops, bars, cafes and the beach.I had a large room with a terrace overlooking the gardens. The food was of a reasonable standard, although I found the salad bar was very limited, no pasta salad, no mixed bean salad, or coleslaw. The service in the dining room was pretty poor due to the limited number of staff waiting tables. I was all inclusive, and would order a glass of wine upon first sitting down, then I would have to search for a waiter to ask for a top up. Access to the pool bar can be quite tricky as you need to go up one set of steps and down a second set to get to the sunbeds whilst holding your drinks.

Lovely quiet 10 days at Ocean Suites, hotel was getting a lot busier as we were leaving ladt Saturday. On arrival it was raining and Marta on reception very kindly organised umbrellas and assisted with cases! We had a suite overlooking the quiet pool, area; room had everything we needed, was very spacious & spotlessly clean. ‘Quiet pool’ Plenty of sun beds so no issues there, pool bar & resturant very good. (Table service and good menu). Parrot Buffet Resturant had a pretty good variety, food freshly cooked and served hot. Upper terrace bar is a great addition. Branded drinks and good service. Entertainment area was buzzing and acts on every night. The hotel gets extra points for their staff team, nothing was a bother, friendly efficient and happy. From reception, restaurants, pool area, bars, management & cleaning staff.. all are a credit to the hotel. Only constructive criticism - a hand rail on the steps up to pool bars etc would be of benefit, if it had been raining, steps get very slippy. Hotel sits to the back of resort, but it was only a 10-15 min walk to beach. A few nice beach bars & resturants to choose from. ‘Land of Freedom’ Resturant def with a visit, friends organised this, booking required. (Only 5 min walk from hotel). We will return to this hotel in the future. I’ve read a lot of complaints on line re the airport, our experience was very positive, no issues on arrival or departure. Through check in and security in 15 min.

Well laid out hotel in a great location. Rooms very clean with customer consumables replenished daily. Food was great with plenty variation one of the few times i've had HOT buffet food and not lukewarm. All staff were customer focused and willing to assist with any queries. A hotel definitely worth a return visit