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Hacienda Paradise Boutique by Hospitality

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 1936 reviews

1 / 29

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Official Description

Situated in Playa del Carmen on the east coast of the Mexican peninsular of Yucatan, this hotel is located 66 km to the south of Cancun. The hotel lies in a secure and quiet hotel zone, about 300 m from the nearest beach. A variety of entertainment venues, restaurants and doctors'surgeries are to be found in the immediate vicinity. Links to the public transport network lie about 500 m away. The hotel comprises a total of 29 luxury rooms. Guests have access to a 900 m² garden and a reading area. A restaurant and a bar may be enjoyed within the hotel.The cosy rooms come with a bathroom and a balcony or terrace. All of them are well-equipped as standard.There is a freshwater swimming pool available for use in the outdoor complex with sun loungers, parasols and a sun terrace. Sports enthusiasts will find a diverse range of activities available.

Amenities

  • Sauna
  • Massage
  • Spa treatments
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Airport Shuttle
  • Laundry
  • Medical service
  • Bicycle
  • Babysitting
  • Safe
  • Lift

Room Prices & Availability

Rooms

1 / 12

Double Colonial Patio King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Minibar
  • Bathroom
  • Wi-fi
  • Room size (sqm) : 30
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 11

Twin Colonial Balcony Twin

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Wi-fi
  • Individually adjustable air conditioning
  • Room size (sqm) : 30
  • Minibar
  • Hairdryer
  • Bathroom
* Some services shall be paid at the establishment
+ More
1 / 10

Double Colonial Balcony King

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Hairdryer
  • Minibar
  • Wi-fi
  • Bathroom
  • Room size (sqm) : 30
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 7

Twin Colonial Patio Twin

Bedroom : Single bed 80-130 width (2 units)

Facilities

  • Minibar
  • Hairdryer
  • Wi-fi
  • Bathroom
  • Individually adjustable air conditioning
  • Room size (sqm) : 30
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

+ More

Double Superior With Double Bed

+ More

Single Standard

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Twin Two Beds

+ More

Double Superior King Bed

+ More

Suite Luxury

+ More

Room Luxury

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Room With Terrace

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Double Standard

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Room With Balcony

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Double With Double Bed

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Room Standard

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Room Economy

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Room Superior

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Room Deluxe

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Bed In Dormitory With Shared Bathroom

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Double Superior

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Double King Size Bed

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Quadruple Standard

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Apartment Luxury

+ More

Suite Standard

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Suite Standard

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Double King Size Bed

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Quadruple Two Double Beds

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Suite Deluxe King Bed

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Bed In Dormitory Standard

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Double Or Twin Standard

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Double Queen Size Bed

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Quadruple Superior Two Double Beds

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Double With Balcony

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Triple With Balcony

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Double Superior Two Double Beds

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Suite Standard

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Quadruple Luxury

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Double With Views

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Double Or Twin Superior

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Twin Standard

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Double With Terrace

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Suite Deluxe

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Statistics & Profile

  • Year of construction : 1998
  • Year of most recent renovation : 2006
  • Total number of rooms : 34
  • Number of floors (main building) : 2

Hacienda Paradise Boutique by Hospitality is booked in hotel categories: Beach hotels and Hotels with spa.

Facilities

Most popular facilities

  • Sauna
  • Massage
  • Spa treatments
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Airport Shuttle
  • Laundry
  • Medical service
  • Bicycle
  • Babysitting
  • Safe
  • Lift

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage*
  • Wi-fi*
  • Car hire*
  • Airport Shuttle*
  • Room service*
  • Laundry service*
  • Launderette*
  • Medical service*
  • Bicycle hire service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security*
  • Bellboy service*
  • Smoke detector*
  • Hotel safe
  • Currency exchange facilities
  • Lift access*
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Library
  • Bikes available : 5
  • Towels and bed linen*

Health and beauty

  • Sauna*
  • Massage*
  • Spa treatments*
  • Spa centre*

Restaurant service

  • Bar*
  • Restaurant
  • Smoking area*

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Sun loungers
  • Parasols
* Some services shall be paid at the establishment

Meals

  • Continental breakfast

Tripadvisor Reviews

Tripadvisor traveller rating

1936 reviews

Traveller rating

Excellent
1252
Very good
475
Average
108
Poor
43
Terrible
58

Rating summary

Location4.6
Sleep Quality4.4
Rooms4.4
Service4.7
Value4.5
Cleanliness4.6

Recent Tripadvisor reviews

91dylano

 

Cheap, Safe Location, Close to 5th Ave, Very poor cleanliness and maintenance.

31 Dec 2024
Good and safe location close to 5th Ave. Very cheap price. Room was very dirty, mold stains on pillow, bed covers were stained and yellow, ceiling fan covered with dust and blows it everywhere. Few spider webs. Mold and rust in shower. Air Con was good. Nice TV too with Netflix, Disney etc... There was cigarette buds left on the balcony floor on the first day which we left there out of curiosity and was still there 10 days later when we checked out so I'm not sure exactly what the "cleaners" do every day. You're asked not to flush toilet paper and to throw in the bin instead even though the cleaners dont empty the bathroom bin since they don't clean the bathroom Rooms not soundproof, you can hear loud music until 2am and then the construction site noises at 8am. I get its a party town but come on a 4 star hotel should be soundproof. "Breakfast Included" is just a cup of black coffee and toast. You have to pay extra for other options which honestly were a decent price and pretty nice food (60-90 pesos pp). I just wish they were more honest about the breakfast as advertised. No safety nets for coconuts directly above sunbeds by pool. Reception were very kind and welcoming. I would have been grateful if that one lady wasn't asleep at the reception desk late at night most nights. Overall, this hotel has potential to be much better but management and maintenance just seem too lazy.

katieoX6999LL

 

Paradise ?

31 Dec 2024
Photos on the website are photoshopped!!! Mouldy pillows, splatters on ceiling, limescale covered on taps and shower head, staff seemed unhappy to work there. During the day there was loud construction and by night very loud music. Out of the hotels control but the hygiene and cleanliness was terrible. A room full of mould. Got breakfast included and it was coffee and toast, had to buy the rest if you wanted it. Overall, poor experience. Don’t rely on the photos!!

Sheezie

Ashford, Kent, England

4*? I don’t know who is reviewing this hotel for Love Holidays.

30 Sep 2024
Sorry but this is the worst hotel I’ve stayed in The first thing that hit me was the smell of the old furniture. The ceiling above the bed looked like someone had been killing large bugs, big blood stains. The bathroom taps/shower are all rusty! The shower head sprouted water out above and below the shower door, so much so that I slipped on the puddle of water on the bathroom floor. Very painful. Someone had put sealant around the shower, but it appeared to be over half an inch of grime! The towels were grey. Two positives the bed was large and comfortable and it was close to town. I stayed one night and checked out. It was depressing.

Tripadvisor Overview

Hacienda Paradise by Hospitality Wellbeing is a colonial-style hotel that brings you closer to the best of Playa del Carmen. The rooms include a flat-screen TV, air conditioning, a refrigerator, and free high-speed Wi-Fi, so you can enjoy your rest in comfort. This hotel is located 700 meters from the beach and one block from the famous 5th avenue where you will find a wide variety of restaurants, craft shops, bars and nightclubs, which are just some of the attractions of Playa del Carmen. In addition, we offer spacious umbrellas to enjoy sunny days in the open pool and a holistic space that provides a sense of peace in the hands of our therapists. We are sure that you will enjoy your stay at Hacienda Paradise Hotel while discovering everything that Playa del Carmen has to offer.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival

Cards accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return