Nestled within over 130 hectares of extraordinary nature reserve and sitting a short 10-minute drive from Playa del Carmen, this modern resort lets its guests experience utter relaxation and discover endless activities. They will be close to all the excitement of the Riviera Maya, with the ocean… Show more
Nestled within over 130 hectares of extraordinary nature reserve and sitting a short 10-minute drive from Playa del Carmen, this modern resort lets its guests experience utter relaxation and discover endless activities. They will be close to all the excitement of the Riviera Maya, with the ocean right on the doorstep, the spa just down the hall and the best dining around just minutes away. Those who are looking for an adventure can sign for the guided kayak tours through mangrove forests or for some snorkeling at the nearby beach. While the daily yoga classes will allow the others to restore their well-being and will help with alleviating some recurring pains and aches. There is hardly a better way to follow a class than some soaking in the sauna or refreshing in the 2 outdoor pools.
* Some services shall be paid at the establishment
Popular Room facilities
Bathroom
Shower
Bathtub
Hairdryer
Wi-fi
Direct dial telephone
TV
Radio
Minibar
Tea and coffee making facilities
Ironing set
Individually adjustable air conditioning
Safe
Balcony
Terrace
Wheelchair-accessible
Meals
Breakfast
Buffet dinner
All inclusive
Tripadvisor Reviews
Tripadvisor traveller rating
13780 reviews
Traveller rating
Excellent
9035
Very good
2709
Average
1005
Poor
475
Terrible
557
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Recent Tripadvisor reviews
F724PYmichelleo
Relaxing vacation
31 Jul 2025
I love coming to this resort. My husband and I come every year and have a relaxing trip. The food is delicious and the service is great. Staff is always friendly. There is construction at the moment but it didn’t take away from a great… Show more vacation. We are Herencia members and the butlers Daniel, Alma and Ruth are great. The private beach is a great perk for members with drinks and beds. Jonah was the best waiter and made our beach experience even better! Juan by the pool with the ceramics to paint is a tradition. He always adds his magic touch to make our final work more beautiful!Show less
yolandacN9017GK
Will not be returning to this resort.
31 Jul 2025
They got our reservation wrong. The concierge personal was not helpful at all. They had poor communication. The Restaurants were not accommodating. Some of the restaurants were closed on certain days. Overall I was very unhappy with the… Show more staff in the front. The resort had a strange smell. It smelled like sewer. I think it was coming from the lake.Show less
A2769EDoscarr
Workers were nice helpful
31 Jul 2025
Great rooms comfortable beds great service .At the restaurant buffet La isla the service was extraordinary Rosa the server was so sweet helpful and always busy taking care of every single table not only us she learned how we lije our coffe… Show more ect ect very impressed the training she on how to help the sociosShow less
Tripadvisor Overview
Hacienda Tres RÃos is the exclusive luxury resort committed to environmental sustainability, which provides unique access to the Tres RÃos Natural Park in the Riviera Maya and offers a complete all - inclusive plan Enjoy its distinguished architectural facilities, delight your palate with the gourmet offer of its restaurants, relax with world-renowned spa services, enjoy pristine beaches, crystal-clear waters, and vibrant wildlife In… Show more
Hacienda Tres RÃos is the exclusive luxury resort committed to environmental sustainability, which provides unique access to the Tres RÃos Natural Park in the Riviera Maya and offers a complete all - inclusive plan Enjoy its distinguished architectural facilities, delight your palate with the gourmet offer of its restaurants, relax with world-renowned spa services, enjoy pristine beaches, crystal-clear waters, and vibrant wildlife In accordance with the General Law for Tobacco Control that came into force on Sunday, January 15, 2023, in Mexico, smoking is prohibited in the hotel’s indoor spaces, as well as in any public space including the pool and beach.
Our ATOL number is T7365 and your protection begins as soon as you’re booked. If a supplier fails, you’ll get your money back, and you can’t get stranded abroad because ATOL ensures you’re brought home at no extra cost.
Payments safeguarded in a Trust Account
The airline is paid when you book and the rest of your payments are held in a trust account, which is controlled by the Travel Trust Association. This is much safer than an ABTA bond, because your money can only be released to pay the suppliers for each element of your holiday, and and your ATOL protection safeguards the whole holiday. Our TTA membership number is U7488.