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Hacienda Tres Rios Resort, Spa & Nature Park

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 13780 reviews

Official Description

Nestled within over 130 hectares of extraordinary nature reserve and sitting a short 10-minute drive from Playa del Carmen, this modern resort lets its guests experience utter relaxation and discover endless activities. They will be close to all the excitement of the Riviera Maya, with the ocean… Show more

Amenities

  • Aqua fit
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Fitness
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Beauty salon
  • Pool
  • Children’s swimming area

Room Prices & Availability

Rooms

1 / 3

Junior Suite Junior Suite 4

Bedroom : Double bed 131-150 width (2 units) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 8

Junior Suite Junior Suite 3

Bedroom : Sofa bed (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathrobes
  • Cable TV
  • DVD player
  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 7

Junior Suite Junior Suite 2

Bedroom : Double bed 131-150 width (2 units) or Sofa bed (1 unit)

Facilities

  • Bathrobes
  • DVD player
  • Cable TV
  • Wake-up service
  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Junior Suite 1

Bedroom : Double bed 131-150 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Wake-up service
  • Cable TV
  • DVD player
  • Bathrobes
  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Junior Suite With Views

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Junior Suite City View

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Junior Suite With Balcony

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Junior Suite With Balcony

Facilities

  • Room size (sqm) : 60
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2008
  • Total number of rooms : 273
  • Number of floors (main building) : 4
  • Junior suites : 273

Hacienda Tres Rios Resort, Spa & Nature Park is booked in hotel categories: Business hotels, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 11:00:00 to 11:30:00
  • Wi-fi*
  • Car hire*
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Bikes available

Activities

  • Aqua fit
  • Diving*
  • Windsurfing*
  • Sailing*
  • Catamaran sailing*
  • Fitness
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub
  • Massage*
  • Spa treatments*
  • Beauty salon*

Business

  • Conference room
  • Meeting room
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 6
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 2
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground*
  • Kids’ club
  • Entertainment programme for children
  • TV lounge
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Radio
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Individually adjustable air conditioning
  • Safe
  • Balcony
  • Terrace
  • Wheelchair-accessible

Meals

  • Breakfast
  • Buffet dinner
  • All inclusive

Tripadvisor Reviews

Tripadvisor traveller rating

13780 reviews

Traveller rating

Excellent
9035
Very good
2709
Average
1005
Poor
475
Terrible
557

Rating summary

Sleep Quality4.5
Location4.3
Rooms4.5
Service4.5
Value4.2
Cleanliness4.6

Recent Tripadvisor reviews

F724PYmichelleo

 

Relaxing vacation

31 Jul 2025
I love coming to this resort. My husband and I come every year and have a relaxing trip. The food is delicious and the service is great. Staff is always friendly. There is construction at the moment but it didn’t take away from a great… Show more

yolandacN9017GK

 

Will not be returning to this resort.

31 Jul 2025
They got our reservation wrong. The concierge personal was not helpful at all. They had poor communication. The Restaurants were not accommodating. Some of the restaurants were closed on certain days. Overall I was very unhappy with the… Show more

A2769EDoscarr

 

Workers were nice helpful

31 Jul 2025
Great rooms comfortable beds great service .At the restaurant buffet La isla the service was extraordinary Rosa the server was so sweet helpful and always busy taking care of every single table not only us she learned how we lije our coffe… Show more

Tripadvisor Overview

Hacienda Tres Ríos is the exclusive luxury resort committed to environmental sustainability, which provides unique access to the Tres Ríos Natural Park in the Riviera Maya and offers a complete all - inclusive plan Enjoy its distinguished architectural facilities, delight your palate with the gourmet offer of its restaurants, relax with world-renowned spa services, enjoy pristine beaches, crystal-clear waters, and vibrant wildlife In… Show more

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return