Hilton Colombo

Thank you for the most wonderful stay at the Hilton Colombo. As a diamond member, I can attest to everything that you offered being outstanding. Your newly renovated rooms are gorgeous and state-of-the-art, the breakfast you offer is excellent, the cleanliness of the rooms and building is outstanding and your staff is friendly and welcoming. I was welcomed with treats, flowers, chocolates. You made me feel at home, very far from my home. A stay in a hotel is as good as the staff that greets you daily in the different areas of your business. Therefore, I would like to take the time to recognize a few of your amazing staff that went above and beyond ensuring my stay was a memorable experience. Zainab in guest relations was excellent, knowledgeable, and responsive. She ensured my check in went smoothly and accompanied me herself to ensure the room was perfect. Your housekeeping team is one of the best I have met in my many stays across the world. I would like to recognize two of your housekeeping staff Avintha and the Housekeeping Executive Menaka. Finally, the most important staff that is the reason I returned to this hotel, Lanka, concierge. He is the reason I stayed in this hotel. He is the most knowledgeable, accommodating, responsive and professional Hilton staff I have ever met. From before arrival, he was there ensuring taxis were booked, checking on my stay and flights, just beyond outstanding. Lanka even ensured I had a breakfast to go when I had an early flight departure. Thank you again to all of your staff, your security and elevator staff. Everyone I interacted with was great. Special thanks to Zainab, Avintha, Menaka, and most especially, Lanka. I will come back and recommend this hotel to colleagues and friends. Thank you!

Thank you very much Hilton Colombo management my stay with family on 21/06/2026. Very good. Recaptan professional. People. Special thanks for Chandana. , Nijaz and Sahlini. and Lanka Bell man Breakfast. Very good we enjoy lots. We will come back again. Thx 🙏

Saturday High tea. Went with my wife and daughter They had a fantastic variety of Savories, Sandwiches, deserts and many more The staff was very helpful and friendly especially Ravindu who served us The ambiance at Graze Kitchen as usual is very comfortable Overall great experience

We met Mr.Udara prashasthi at Cafe kai where we are coming to hilton for more than 10 years and he’s being giving his service for more than 15 years which we were very delighted with his service and educating us with their new variety of cakes which was there for 33k How ever we ended up with buying our cake with his excellent service which we will definitely come back again for this cafe in future. Good customer service and we can rate this 10/10

My husband and I have just spent the best 3 weeks of our lives at the Hilton Hotel, Columbo, Sri Lanka. From the moment we arrived, the reception staff were friendly and helpful and check in was quick and easy. The bed was supremely comfortable and the room (1613) was well equipped. A great plus is access to Prime tv! Breakfast was fabulous with a huge choice of tasty, well prepared foods with some areas overlooking the Lotus pool complete with koi and black swans. A joy to watch at such close quarters! The pool, loungers and spacious terrace (SunsetBlu) were perfect. The water was just the right temperature and the towels provided were large and fluffy. The executive lounge is large, well laid out and the evening snacks/canapés/drinks plentiful and varied. Everywhere in the hotel is clean and well cared for and the gardens are beautifully maintained. But without doubt, what made this hotel stand out was the staff. Without exception, they are full of smiles, are polite, friendly and helpful and go the extra mile unprompted. Service everywhere was exceptional but special mention must go to Lucky and staff (at SunsetBlu) and Krishenthra and his team in the exec lounge. This was our first visit to Sri Lanka and this special hotel, but we will be back soon. The Hilton Hotel Columbo has stolen a bit of our hearts!