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Adults
(18+)
2
Children
(0-17)
0
Children's ages at time of return
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Hilton Tulum Riviera Maya All-Inclusive Resort

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 1730 reviews

1 / 80

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Official Description

Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, 9 pools, 13 restaurants and bars, private beach, or family zone. We're less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we're less than two hours from Sian Ka'an Biosphere Reserve.

Amenities

  • Fitness
  • Sauna
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Kids’ club
  • Entertainment
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Transfer service
  • Babysitting
  • Terrace
  • Gym

Room Prices & Availability

Rooms

1 / 6

Suite Enclave Partial Ocean View Suite - 1 King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 6

Double Partial Ocean View Room - 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 12

Family Room Nature View Family Room - 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 4

Double Enclave Ocean View - 1 King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 41
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Double Nature View Room - 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 4

Double Enclave Ocean View - 2 Queen Beds.

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean View Family Room - 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 7

Double Ocean View Room - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 41
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 9

Double Nature View Room - King

Facilities

  • Room size (sqm) : 42
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 6

Family Room Ground Floor Family Room - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double Enclave Nature View - 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Family Room Nature View Family Room - King Bed

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Presidential

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Partial Ocean View Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 7

Double Enclave Partial Ocean View - 2 Queen Beds

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Enclave Ocean View Suite - 1 King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double Enclave Nature View - 1 King Bed

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Ground Floor Family Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Ocean View Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 80
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 9

Double Oceanfront Beach Access Room - 2 Queen Beds

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 2

Twin Ocean View Room-2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 42
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 6

Family Room Ocean View Family Room - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 3

Double Partial Ocean View Room - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 41
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 2

Twin Nature View Room - 2 Queen Beds

Facilities

  • Room size (sqm) : 42
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 3

Double Nature View Room - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 41
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 2

Twin Partial Ocean View Room - 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 42
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 8

Family Room Ground Floor Family Room - 2 Queen Beds

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 6

Double Ocean View Room - 2 Queen Beds

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 42
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 2

Family Room Ocean View Family Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double 1 King Mobility Access W/ Ri Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Governors Suite- King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Living room : 1
  • Room size (sqm) : 130
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 58

Suite Ocean Front

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Presidential Suite - King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 158
  • Living room : 1
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 32

Suite Ocean Front King Bed

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double Enclave Partial Ocean View - 1 King Bed

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 41
  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Ocean View Room - 2 Queen Beds

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Partial Sea View

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Ocean View King Bed

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Sea View

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Club Ocean View

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Family Room Sea View

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 735

Hilton Tulum Riviera Maya All-Inclusive Resort is booked in hotel categories: Family hotels, Business hotels, Green Hotel and Hotels with spa.

Facilities

Most popular facilities

  • Fitness
  • Sauna
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Kids’ club
  • Entertainment
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Transfer service
  • Babysitting
  • Terrace
  • Gym

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour to 12:00:00
  • Wi-fi
  • Transfer service*
  • Secure parking
  • Room service*
  • Babysitting service*
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Private beach area
  • Bikes available

Activities

  • Fitness

Health and beauty

  • Sauna*
  • Massage*
  • Spa treatments*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room
  • Meeting room : 7
  • Projector
  • Business centre
  • Audio-visual equipment rental

Restaurant service

  • Bar*
  • Restaurant : 13
  • Non-smoking area
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Sun loungers
  • Parasols
  • Kids’ club
  • Entertainment programme for children
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi
  • TV
  • Alarm clock
  • Safe
  • Balcony

Meals

  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • All inclusive
  • All inclusive without drinks
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

1730 reviews

Traveller rating

Excellent
1163
Very good
213
Average
123
Poor
93
Terrible
138

Rating summary

Sleep Quality4.5
Location4.4
Rooms4.6
Service4.4
Value4.2
Cleanliness4.6

Recent Tripadvisor reviews

P135BBhugov

 

Appreciation

31 Aug 2025
Exceptional service! Thank you, Judith, for all you did for us. Great and all the best to you and all the personnel of the Hotel Hilton Tulum.

nayarac685

 

Absolutely wonderful

31 Aug 2025
The resort and the people are absolutely amazing! Eduardo our concierge was perfect and always there for us. My kids loved the kids club

Srirachagal

Philadelphia, Pennsylvania

An unforgettable stay at the Hilton Tulum All-Inclusive Resort-Paradise, Hospitality, and Heartfelt Moments. 🌴🌞

31 Aug 2025
From the moment we arrived at Hilton Tulum All-Inclusive Resort, we knew this vacation would be special—but it far exceeded our expectations in every way. The natural beauty surrounding the resort is stunning, the food is phenomenal, and the service truly sets this place apart. First, the entertainment staff deserves the highest praise! They bring so much energy, joy, and professionalism to everything they do. Kevin and Sofia, in particular, are incredible fitness instructors—motivating, supportive, and genuinely fun to be around. It was clear they cared about both visiting instructors like myself and resort guests. I even saw them remembering and reconnecting with repeat guests, which speaks volumes about the community they build here. A special shout-out to Giovanni, one of the managers. He greeted us with a huge smile every single day—clearly someone who loves his job and makes guests feel like family. Dining here was also exceptional! At Noriku, the resort’s premier Japanese restaurant, Julio went above and beyond. When my mother and I arrived late to our reservation, he was so kind and gracious, ensuring we still had an amazing dining experience. At La Luce, the Italian restaurant, Dulce created one of the most memorable moments of our trip. The night before, I had casually mentioned that my mom had a big birthday earlier this year (but not on that particular night). When we returned the next evening, Dulce surprised my mom with a special dessert and the entire staff sang to her! My mom, who is usually shy about this sort of thing, laughed and cried—it was so unexpected and heartwarming, and I was beyond grateful for that kindness. Finally, I can’t thank Jessica and Miguel at the congriege desk enough. On two separate occasions, they were so helpful and kind, making sure every question was answered and every need taken care of with a smile. Between the world-class fitness programming, outstanding dining experiences, incredible hospitality, and the beautiful location, Hilton Tulum All-Inclusive Resort offers so much more than a vacation—it offers lasting memories. We can’t wait to return! 🌊✨ ⭐⭐⭐⭐⭐

mikaelm974

Brooklyn, New York

5/5 Experience, ask for Gerardo!

31 Aug 2025
Like most people you are reading the reviews and are undecided about choosing Hilton Tulum River Maya. Well, as one of those people I can confirm that staying here is the best decision I made. My partner and I stayed here in August for our anniversary. Initially, we reserved the regular nature view room. A couple of days before our departure I was offered an upgrade an Enclave Nature Suite in Casa 1. There are mixed reviews on Trip Advisor about the Enclave Suite and fortunately my partner and I don’t regret the upgrade at all. We stayed in an Ocean View Suite in Casa 1 and had access to a semi private pool and CocoMar, a restaurant just for Enclave guests. And last but not least we were assigned Gerardo. Gerardo was our personal concierge and he handled all of our dinner reservations, luggage, and questions. Gerardo made our trip a 10/10 and will definitely be requesting him again. The food here is delicious and the 24/7 coffee shop is a nice perk. Overall, I would stay here again and for a longer time :) Room for improvement : The night life could be better as there is not much to do after dinner Add more lighting at night on the walking paths More food options for room service

Tripadvisor Overview

Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, nine pools, 13 restaurants and bars, private beach, or family zone. We're less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we're less than two hours from Sian Ka'an Biosphere Reserve.

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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return