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Holiday Inn Resort Montego Bay All-Inclusive

Montego Bay (and vicinity), Jamaica
4 out of 5
Approx hotel star rating
Based on 5171 reviews

Official Description

The hotel is located on the coast at the midst of luxurious tropical gardens. The complex affords its own white sandy beach that spans almost 1 km. The centre of Montego Bay is roughly a 15-minute drive away, whilst Ocho Rios is 1.5 hours away. This all-inclusive hotel comprises a total of 524 rooms and 26 suites as well as a garden and terrace. The facilities include a lobby with a 24-hour reception, a currency exchange facility and a hairdressing salon. Guests can take advantage of meeting rooms, an Internet connection and a laundry service. Moreover, a wide range of drink and dining facilities are also available. All accommodation units are fully-equipped as standard including a direct dial telephone, satellite/ cable TV and a balcony or terrace. Air conditioning is centrally adjustable. Leisure facilities include swimming pools, a gym and a leisure centre for teenagers.

Amenities

  • Banana boating
  • Waterskiing
  • Diving
  • Sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Fitness
  • Basketball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Golf
  • Tennis
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon

Room Prices & Availability

Rooms

Quadruple Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Bathroom
  • Safe
  • Ironing set
  • Bathtub
  • Centrally regulated air conditioning
  • Internet access
  • Balcony
  • Shower
  • Tea and coffee making facilities
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 3

Double All Inclusive 1 King Oceanfrt Nonsmoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Bathtub
  • Centrally regulated air conditioning
  • Internet access
  • Bathroom
  • Direct dial telephone
  • Room size (sqm) : 28
  • Terrace
  • Balcony
  • Shower
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 4

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Shower
  • Bathtub
  • Ironing set
  • Room size (sqm) : 33
  • Balcony
  • Terrace
  • Hairdryer
  • Bathroom
  • Centrally regulated air conditioning
  • Radio
* Some services shall be paid at the establishment
+ More

Quadruple Luxury

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Safe
  • Room size (sqm) : 28
  • Direct dial telephone
  • TV
  • Hairdryer
  • Radio
  • Balcony
  • Internet access
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Luxury

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Bathtub
  • Terrace
  • Balcony
  • Hairdryer
  • Room size (sqm) : 28
  • Shower
  • Internet access
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Rosehall Standard

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 109
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Triple Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Ironing set
  • Hairdryer
  • Terrace
  • Radio
  • TV
  • Shower
  • Safe
  • Balcony
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Triple Luxury

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 28
  • Direct dial telephone
  • Tea and coffee making facilities
  • Hairdryer
  • Radio
  • Shower
  • Balcony
  • Internet access
  • Centrally regulated air conditioning
  • Bathtub
* Some services shall be paid at the establishment
+ More

Double Deluxe

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Bathroom
  • Centrally regulated air conditioning
  • Terrace
  • Bathtub
  • Ironing set
  • TV
  • Hairdryer
  • Radio
  • Tea and coffee making facilities
  • Shower
* Some services shall be paid at the establishment
+ More

Double Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 28
  • Internet access
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2

Double All Inclusive 2 Dbls Oceanfrt Nonsmoking

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Bathtub
  • Balcony
  • Ironing set
  • Safe
  • TV
  • Hairdryer
  • Radio
  • Tea and coffee making facilities
  • Shower
  • Terrace
* Some services shall be paid at the establishment
+ More

Single Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Ironing set
  • Hairdryer
  • Radio
  • Bathroom
  • Centrally regulated air conditioning
  • TV
  • Direct dial telephone
  • Safe
  • Internet access
* Some services shall be paid at the establishment
+ More

Double All Incl 2 Dbl Beds Oceanview Nonsmoking

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 3

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Terrace
  • Tea and coffee making facilities
  • Direct dial telephone
  • Room size (sqm) : 33
  • Safe
  • Balcony
  • Shower
  • Radio
  • Hairdryer
  • TV
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 2

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Bathtub
  • Terrace
  • Radio
  • Room size (sqm) : 33
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Bathroom
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Rosehall Ocean Front

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 109
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Ocean View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 28
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Deluxe

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • TV
  • Ironing set
  • Hairdryer
  • Radio
  • Tea and coffee making facilities
  • Shower
  • Balcony
  • Bathroom
  • Internet access
* Some services shall be paid at the establishment
+ More

Triple Deluxe

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Terrace
  • Safe
  • Room size (sqm) : 28
  • TV
  • Direct dial telephone
  • Centrally regulated air conditioning
  • Tea and coffee making facilities
  • Bathroom
  • Hairdryer
  • Bathtub
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Rosehall Ocean View

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 109
  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Bathroom
  • Ironing set
  • Bathtub
  • Centrally regulated air conditioning
  • Internet access
  • Balcony
  • Shower
  • Tea and coffee making facilities
  • Radio
* Some services shall be paid at the establishment
+ More

Triple Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 28
  • Direct dial telephone
  • Tea and coffee making facilities
  • Hairdryer
  • Radio
  • Centrally regulated air conditioning
  • Shower
  • Balcony
  • Internet access
  • Bathtub
* Some services shall be paid at the establishment
+ More

Quadruple Deluxe Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Two Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Bunk Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Garden View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View King Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple With Views

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Ocean View King Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite King Bed One Bedroom

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Ocean View Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Deluxe Sea View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean Front King Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Superior With Views

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Garden View King Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Golf View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Garden View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Superior Ocean View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Classic Pool View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean Front Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Two Double Beds Non Smoking

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Ocean View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room King Bed Non Smoking

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Deluxe Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Garden View King Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Ocean View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Sea View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite King Size Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Luxury Sea View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Deluxe Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Ocean View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin King Size Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean View Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Ocean Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Sea Front

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Inner

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior With Views

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Premier

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 518
  • Number of floors (main building) : 4
  • Double rooms : 490
  • Suites : 26
  • Disability-friendly rooms : 2

Holiday Inn Resort Montego Bay All-Inclusive is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 11:00:00 to 11:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Secure parking
  • Airport Shuttle*
  • Laundry service
  • Launderette
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Dining area : 4
  • Clothes dryer
  • Private beach area
  • Library

Activities

  • Banana boating*
  • Waterskiing*
  • Diving*
  • Sailing*
  • Canoeing
  • Pedal boating
  • Table tennis
  • Fitness*
  • Basketball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Golf*
  • Tennis

Health and beauty

  • Hot tub
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Printer*
  • Business centre
  • Fax*

Restaurant service

  • Bar
  • Restaurant : 6
  • Smoking area*
  • Poolside snack bar
  • Swim-up bar

Entertainment

  • Outdoor freshwater pool : 2
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Casino*
  • TV lounge
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi
  • Wheelchair-accessible

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • All inclusive
  • Special dietary options

Tripadvisor Reviews

Tripadvisor traveller rating

5171 reviews

Traveller rating

Excellent
1952
Very good
1646
Average
828
Poor
359
Terrible
386

Rating summary

Location4.3
Sleep Quality4.0
Rooms3.7
Service4.0
Value3.9
Cleanliness4.1

Recent Tripadvisor reviews

Marie0771

London, England

Enjoyed it - even with issues

30 Jun 2025
We just returned from a week vacation at Catalonia Montego Bay. We stayed here previously when it was the Holiday Inn. There is some building work taking place, but no issues with that. On arrival, the reception staff - Natalia was very pleasant and we were checked in quickly, albeit our party of 5 were in 3 different buildings, which wasn't an issue. Our Bellman - Courtney was a very jovial and pleasant person as well. My room was pleasant enough but was surprised I only had 3 bottles of water in the fridge that leaked rather than even some soft drinks, considering the money that was paid for that particular room as a single person. Of our 3 rooms, 1 room had a full mini bar which was strange to say the least. There were issues with the key, so 5 times I had to do the half marathon down to reception to be let in my room. I know it's not their fault in relation to the key problem- however, it's how some of the staff dealt with the situation when I asked to be let in the room as the key did not work. I was told to speak to the customer service rep who then sent me back to reception. Of course, being the 5th time asking to be let into a room I paid for and then be fobbed off is unacceptable on all levels. Some of the staff did not care including a female night manager who went home rather than send the worker to fix it as was promised the previous evening. I was eventually let in my room on that day and was on my way out and got the shock of my life to find 2 maintenance workers croached outside the door. They said they were there to fix the lock on the door. I mentioned about them knocking to announce thenselves - the older man told me 'no we dont have to'. Therefore, reading some comments about staff attitude was very correct how lacking in manners and respect some were and then expect paying guests to give them respect. WiFi was very poor - non existent in 1 of our rooms and patchy in another. Would have been better to ask guests to pay and give us a good service. Now to the good points: 1. Hotel is being upgraded so I am sure it will look much better than it currently does. 2. Most staff were professional, courteous and just seem to enjoy their job. 3. Food from the Terrace, Japanese and Buffet were all good and tasty- just had to meet the chef who made the fry dumplins as these were amazing. 4. Hotel was clean. 5. While I didn't use it - the laundry was good. 6. Lots of parking spaces. 7. Good enough entertainment programme, but nothing seems to be happening in the onsite club when visited on 3 occasions. 8. Very close to the airport and centre of Montego Bay. 9. Right on the main road when you can get local transport into Montego Bay. 10. Not a cat person - but no issues with them. The hotel is billed as a 4*, however, I have rated it 3* with the potential to get to 4* once all the work is done and some remedial training for a few of the staff. Would I return? Probably Would I recommend to others? Yes, because my experience might not be the same for you.

tinaaF8575DP

Decatur, Georgia

Excellent service

30 Jun 2025
The amenities are ok, but the staff was amazing. Especially the Kidz Club staff Ms.Elsa and Ms.Sarina, my son absolutely loved his time there. The kitchen staff was also very accommodating to my son’s needs..

alikehj2022

 

Just okay, was hoping for more

30 Jun 2025
We came here for a family trip and was so excited until we arrived. We got here early and there were no rooms available and was told we had to wait til check in, but check in came and went and our rooms still were not available. Once we finally got rooms, none of our keys worked despite being programmed and reprogrammed over and over again. The first 2 days we walked back and forth to the front desk so many times just to get let into our room. That alone makes me not want to return. As for the food, it was decent. The buffet had a good variety, didn't have much flavor, and there were stray cats everywhere where people were feeding them and they would just come up to you looking for food. I didn't like that. The restaurants were not great as well The Jamaican one, the oxtail was likely the worst I've had (I am Jamaican and was disappointed with the taste and texture and flavor). The Japanese restaurant was the best of all the restaurants we were able to attend. The Spa was lovely. Our couples massage was absolutely wonderful and they did a great job on my mom's massage as well. Our housekeeping did a fantastic job however we were a room of 4 and they would consistently only give us 2 washcloths prompting us to have to come and find someone to give us more. The phone often didn't get picked up at the front desk so I had to go searching. Wifi was awful. Anything that needed to be done had to be done in the lobby area. Wifi in the room was basically non existent. Alot of construction going on so many stairwell and elevators were not able to be used. The beach was nice, a little lacking in space but not bad, the pool was great and the bar and entertainment was wonderful. The staff was incredibly friendly, I enjoyed them. Overall there was too much lacking for me to justify returning to this resort. Maybe when the construction and restorations are complete, but not before.

Road639440

 

Beware of the cats

30 Jun 2025
This hotel is huge and has a lot of potential. Needs better entertainment. However. it’s way too many cats on property for me. You cannot enjoy the buffet because of all the cats. Checking in the hotel in the lobby is covered with cats. Went to eat at Belove cats were all on top of the tables.

sharig776

 

Kids club ladies

30 Apr 2025
It was a great experience. It was my son’s birthday and we were able to purchase a cake from the hotel and they decorated the room. My kids spent most of their time at Kids Club and the the ladies were awesome ( Pauline , Irene , Serena and Elsa) keeping them engaged with various activities, pool time , painting and even taking them to lunch. They even gave him a birthday present.

Tripadvisor Overview

Catalonia Montego Bay, located beachfront in Montego Bay, Jamaica, offers an all-inclusive experience ideal for families and couples. Enjoy comfortable rooms with free Wi-Fi, spectacular views, and access to two pools, one exclusively for adults. The resort features five restaurants, four bars, a full-service spa, gym, and daily entertainment. Options include water sports, mini-golf, a kids club, and nightly shows. Just 10 minutes from the airport, Its prime location allows for exploring attractions like Rose Hall, Doctor’s Cave Beach, and the Martha Brae River. The Privileged Club offers exclusive services for adults. Perfect for weddings and events, Catalonia Montego Bay combines luxury, comfort, and local culture for an unforgettable vacation.

More Hotel Information

To take into account

  • Non-smoking establishment*

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return