Holiday Inn Resort Montego Bay All-Inclusive in Montego Bay (and vicinity), Jamaica

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- Mon to Thurs 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
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Ski Holidays

Ski Holidays

Where

From

When

Who

2 People, 1 room

Room 1

Adults

(18+)

Children

(0-17)

Children's ages at time of return

Add room

DONE

Total nights

View Holidays

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Beach
Jamaica
Montego Bay (and vicinity)
Holiday Inn Resort Montego Bay All-Inclusive

1 / 72

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Overview
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Official Description

The hotel is located on the coast at the midst of luxurious tropical gardens. The complex affords its own white sandy beach that spans almost 1 km. The centre of Montego Bay is roughly a 15-minute drive away, whilst Ocho Rios is 1.5 hours away. This all-inclusive hotel comprises a total of 524 rooms and 26 suites as well as a garden and terrace. The facilities include a lobby with a 24-hour reception, a currency exchange facility and a hairdressing salon. Guests can take advantage of meeting rooms, an Internet connection and a laundry service. Moreover, a wide range of drink and dining facilities are also available. All accommodation units are fully-equipped as standard including a direct dial telephone, satellite/ cable TV and a balcony or terrace. Air conditioning is centrally adjustable. Leisure facilities include swimming pools, a gym and a leisure centre for teenagers.

Amenities

Banana boating
Waterskiing
Diving
Sailing
Canoeing
Pedal boating
Table tennis
Fitness
Basketball
Beach volleyball
Billiards
Mini golf
Golf
Tennis
Hot tub
Massage
Spa treatments
Hairdressing salon

Room Prices & Availability

Rooms

Quadruple Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Bathroom
Safe
Ironing set
Bathtub
Centrally regulated air conditioning
Internet access
Balcony
Shower
Tea and coffee making facilities
Radio

* Some services shall be paid at the establishment

+ More

1 / 3

Double All Inclusive 1 King Oceanfrt Nonsmoking

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Standard

Bedroom : Double bed 131-150 width (1 unit)

Facilities

Bathtub
Centrally regulated air conditioning
Internet access
Bathroom
Direct dial telephone
Room size (sqm) : 28
Terrace
Balcony
Shower

* Some services shall be paid at the establishment

+ More

Junior Suite Capacity 4

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Shower
Bathtub
Ironing set
Room size (sqm) : 33
Balcony
Terrace
Hairdryer
Bathroom
Centrally regulated air conditioning
Radio

* Some services shall be paid at the establishment

+ More

Quadruple Luxury

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Safe
Room size (sqm) : 28
Direct dial telephone
TV
Hairdryer
Radio
Balcony
Internet access
Tea and coffee making facilities
Centrally regulated air conditioning

* Some services shall be paid at the establishment

+ More

Double Luxury

Bedroom : Double bed 131-150 width (1 unit)

Facilities

Bathtub
Terrace
Balcony
Hairdryer
Room size (sqm) : 28
Shower
Internet access
Tea and coffee making facilities
Centrally regulated air conditioning

* Some services shall be paid at the establishment

+ More

1 / 4

Suite Rosehall Standard

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

Room size (sqm) : 109
Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Triple Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Tea and coffee making facilities
Ironing set
Hairdryer
Terrace
Radio
TV
Shower
Safe
Balcony
Centrally regulated air conditioning

* Some services shall be paid at the establishment

+ More

Triple Luxury

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Room size (sqm) : 28
Direct dial telephone
Tea and coffee making facilities
Hairdryer
Radio
Shower
Balcony
Internet access
Centrally regulated air conditioning
Bathtub

* Some services shall be paid at the establishment

+ More

Double Deluxe

Bedroom : Double bed 131-150 width (1 unit)

Facilities

Bathroom
Centrally regulated air conditioning
Terrace
Bathtub
Ironing set
TV
Hairdryer
Radio
Tea and coffee making facilities
Shower

* Some services shall be paid at the establishment

+ More

Double Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Room size (sqm) : 28
Internet access
Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

1 / 2

Double All Inclusive 2 Dbls Oceanfrt Nonsmoking

Bedroom : Double bed 131-150 width (2 units)

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Bathtub
Balcony
Ironing set
Safe
TV
Hairdryer
Radio
Tea and coffee making facilities
Shower
Terrace

* Some services shall be paid at the establishment

+ More

Single Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Tea and coffee making facilities
Ironing set
Hairdryer
Radio
Bathroom
Centrally regulated air conditioning
TV
Direct dial telephone
Safe
Internet access

* Some services shall be paid at the establishment

+ More

Double All Incl 2 Dbl Beds Oceanview Nonsmoking

Bedroom : Double bed 131-150 width (2 units)

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Capacity 3

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Terrace
Tea and coffee making facilities
Direct dial telephone
Room size (sqm) : 33
Safe
Balcony
Shower
Radio
Hairdryer
TV

* Some services shall be paid at the establishment

+ More

Junior Suite Capacity 2

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Bathtub
Terrace
Radio
Room size (sqm) : 33
Direct dial telephone
TV
Tea and coffee making facilities
Bathroom
Safe

* Some services shall be paid at the establishment

+ More

1 / 3

Suite Rosehall Ocean Front

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

Room size (sqm) : 109
Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Ocean View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

Internet access
Room size (sqm) : 28
Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Quadruple Deluxe

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

TV
Ironing set
Hairdryer
Radio
Tea and coffee making facilities
Shower
Balcony
Bathroom
Internet access

* Some services shall be paid at the establishment

+ More

Triple Deluxe

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Terrace
Safe
Room size (sqm) : 28
TV
Direct dial telephone
Centrally regulated air conditioning
Tea and coffee making facilities
Bathroom
Hairdryer
Bathtub

* Some services shall be paid at the establishment

+ More

1 / 3

Suite Rosehall Ocean View

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

Room size (sqm) : 109
Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Quadruple Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Bathroom
Ironing set
Bathtub
Centrally regulated air conditioning
Internet access
Balcony
Shower
Tea and coffee making facilities
Radio

* Some services shall be paid at the establishment

+ More

Triple Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Room size (sqm) : 28
Direct dial telephone
Tea and coffee making facilities
Hairdryer
Radio
Centrally regulated air conditioning
Shower
Balcony
Internet access
Bathtub

* Some services shall be paid at the establishment

+ More

Quadruple Deluxe Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Two Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Bunk Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Quadruple Garden View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Ocean View King Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Single Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Quadruple With Views

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double King Size Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Ocean View King Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite King Bed One Bedroom

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Quadruple Ocean View Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Deluxe Sea View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Ocean Front King Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Superior With Views

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Garden View King Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Golf View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Garden View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Garden View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Superior Ocean View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Sea View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Classic Pool View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Sea View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Twin Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Ocean Front Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Two Double Beds Non Smoking

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double King Size Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Ocean View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Twin Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room King Bed Non Smoking

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Deluxe Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Garden View King Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Superior Ocean View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Superior Sea View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite King Size Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Luxury Sea View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Single Use Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Deluxe Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Ocean View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Garden View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite One Bedroom

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Twin King Size Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Deluxe Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Sea View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite King Size Bed

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Standard

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Ocean View Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Ocean Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Sea Front

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Superior

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Junior Suite Inner

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Suite Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Garden View

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Double Or Twin Superior With Views

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Quadruple Two Double Beds

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Room Premier

Facilities

Number of bedrooms : 1
Wi-fi
Wheelchair-accessible

* Some services shall be paid at the establishment

+ More

Statistics & Profile

Total number of rooms : 518
Number of floors (main building) : 4
Double rooms : 490
Suites : 26
Disability-friendly rooms : 2

Holiday Inn Resort Montego Bay All-Inclusive is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Amenities and services

Wheelchair-accessible
Car park*
24-hour reception
Check-in hour from 15:00:00
Check-out hour from 11:00:00 to 11:00:00
Late Check-out*
Mobile phone coverage
Wi-fi*
Local and international calls
Car hire*
Secure parking
Airport Shuttle*
Laundry service
Launderette
Medical service*
Babysitting service*
Multilingual staff
24-hour security
Bellboy service
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Shop
Garden
Bicycle storage
Concierge
Sun terrace
Gym
Luggage room
Dining area : 4
Clothes dryer
Private beach area
Library

Activities

Banana boating*
Waterskiing*
Diving*
Sailing*
Canoeing
Pedal boating
Table tennis
Fitness*
Basketball
Beach volleyball
Billiards
Mini golf
Golf*
Tennis

Health and beauty

Hot tub
Massage*
Spa treatments*
Hairdressing salon
Beauty salon
Spa centre

Business

Conference room
Meeting room
Printer*
Business centre
Fax*

Restaurant service

Bar
Restaurant : 6
Smoking area*
Poolside snack bar
Swim-up bar

Entertainment

Outdoor freshwater pool : 2
Children’s swimming area : 1
Sun loungers
Parasols
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Casino*
TV lounge
Game room
Nightclub

* Some services shall be paid at the establishment

Popular Room facilities

Wi-fi
Wheelchair-accessible

Meals

Breakfast
Breakfast buffet
Continental breakfast
Buffet lunch
À la carte lunch
Set menu lunch
Buffet dinner
À la carte dinner
Set menu dinner
All inclusive
Special dietary options

Tripadvisor Reviews

Tripadvisor traveller rating

5338 reviews

Traveller rating

Excellent

2064

Very good

1671

Average

838

Poor

367

Terrible

398

Rating summary

Location

Sleep Quality 4.0

Rooms

Service

Value

Cleanliness 4.1

Recent Tripadvisor reviews

michaelmE1710LR

Not Customer friendly Wedding did not take place and deposit not refunded

31 Dec 2025

We booked a wedding with the organiser of Catalonia Hotel It did not take place because of the hurricane destroyed the hotel and widest part of Jamaica. We were devastated for the peoole of Jamaica and what they went through. However we had to reorganise our wedding and married local in the UK. It was promised to get our deposit back for our wedding what never happened and they are unresponsive ever since. This is not a serious hotel and i would dissuade anyone to book a wedding with them It is a shame i had to write that review but wanted to warn others to have to go for something similar with them

Departure08905810192

Experience at Catalonia Montego Bay Resort during Hurricane Melissa

31 Oct 2025

Our experience at Catalonia, Montego Bay during Hurricane Melissa I just wanted to express our gratitude and thanks to the amazing team at Catalonia Montego Bay for their bravery and compassion during and after Hurricane Melissa. Living in Trinidad, we never experienced a hurricane before, so it was very traumatic for us. The staff made us feel so comfortable and safe, continued to serve meals and whatever we needed. We had water, lights and wifi most of the time. They worked tirelessly to keep our spirits up by still trying to entertain us. On the Sunday after, we had an awesome service. Everyone was just singing and praising almighty God for sparing our lives. Even when we unable to get a flight out of Jamaica, the manager and her team continued to encourage us. Thank you from the bottom of our hearts Catalonia, for your courage, kind hospitality and commitment. So proud of our Caricom neighbors. I would stay at Catalonia anytime I visit Jamaica in the future. Heartfelt appreciation ️Gracelyn and husband. October 23rd to November 3rd 2025.

658paulettej

Catalonia Staff and Resort are amazing.

31 Oct 2025

My family and friends stayed at the Catalonia in October. When we got there at 11:30 am, the room wasn't ready, which is understandable because check-in is at 3 pm. We were able to eat and relax on the property. By 2 pm, our room was ready, and it was just what I wanted. A view of the almost everything. The hotel is very clean. I was there when Hurricane Melissa Hit, and it was scary. I must say the Hotel staff was amazing. They brought good food to our room after the Hurricane when we couldn't come out. When we were able to come out of the room, the lobby was clean, and they were ready to feed us lunch. We ate well every day. I was there for 6 days after the hurricane, and I must say I am glad I was at the Catalonia. They made us comfortable, considering there was no hot water or A/C. There was entertainment in the lobby, and we played games. Big shout- out to Romaine from entertainment who played Connect Four with me, and I loved it. Big shout-out to Latoya in the dining area; her smile made my day every day. The whole staff was kind and courteous. Now I must give the biggest Shout Out to Ms. Winsome Hooper, the GM. She made sure her staff was well-equipped to handle everything with a smile. The facility was cleaned up so fast after the hurricane. I would wake up in the morning and say they must have been working all night, I was amazed at the progress the staff had made. I could go on and on. I would give this resort and staff 10 stars if I could.......Microwaves in the rooms would be a nice touch.

H6326XIfredc

A honest review that has no significance now

31 Oct 2025

We traveled to Catalonia for a quick week away from Canada. Nothing was on the radar as far as tropical storms or hurricanes. The resort was friendly and the staff attentive (more to that later) check in was quick and we requested a ground floor room instead of an upper floor room which they did and although we were there before 3pm our room was made ready for us to start our vacation straight away. The resort is showing it's age but is (was) still in fairly good order. The food is the best I've ever had at an all inclusive and I found i never ate the same meal twice. Entertainment was nightly whilst dinner was on and they had some great acts booked. Cats (more later) yes there are cats there probably around 20 cats there and are friendly and although you are not supposed to feed them people did. I only saw 2 cats in the actual dining area whilst food was being eaten most chose to stay on the outside . Swimming.. if you like to swim in the ocean like I do this is not the place for you. The water is so shallow and even around the back of the island it's not very deep (you can wade around it) and if you want to swim beyond the marked area you have to pay a lifeguard to take you out. The pool also is really a child's pool with a maximum depth of 3ft. Now ... when the realization that a Hurricane was on its way the General manager (what an amazing woman) set the Emergency preparedness team in motion. We had regular updates pushed under the door to make sure we were fully informed of the growing situation. Even though it looked like it was going to be the worst Hurricane ever recorded on earth we were reassured by the staffs calmness. It looked luke Montego Bay would be bypassed but preparation continued with ocean facing rooms being boarded up along with other certain areas likely to be hit. As Melissa made it's way along the coast further South it became apparent that Montego Bay was likely to become the ground zero. The buffet was shut down and moved upstairs into the ballroom and we had updates from the management. We were to be confined to our rooms that evening at 8pm with breakfast dinner and lunch being delivered in a bag to our rooms. Melissa hit !!! The hotel received major major damage with parts of the upper floors of block one completely disappearing and guests trapped in their washrooms. The staff braved their own safety to enter rooms to remove trapped guests and rehome them. After the hurricane the devastation was realized .. how could the hotel still function and look after it's guests ? The buffet was destroyed along with the upstairs areas so they set up dining in the lobby after removing the debris from the Hurricane. They continued to feed us 3 hot meals a day in a temporary location that did not drop any of the quality before the Hurricane. The staff that had remained went into overdrive along with those that put their guests before their families and returned to work. Power , internet, TV and Air conditioning was down and they struggled to get the emergency power generator on line because a tree had fallen on it... eventually power came back on line and they worked hard to get internet back up so people could call home. In short for the disaster we encountered I can not praise the staff highly enough and their professionalism undoubtedly was the main reason we suffered no injuries and no loss of life at Catalonia... staff were exhausted but still put their guests above their own family. When rebuilt I would highly recommend this hotel purely on the staffs dedication to their guests. It's going to be a long road back for Catalonia but I would now imagine the whole resort will be rebuilt in one go now. Thank you to all the staff .. you really did save all our lives.. I pray your families got through it safely and you can recover as quickly as possible... you were all Heros. On a lighter note of cats .. I hate cats but ended up having to rescue a poor kitty being battered to death outside .. he spent 30 hours with us sharing our food and water and was released back out to his buddies again when the Hurricane had passed.

Tripadvisor Overview

The Newly renovated Holiday Inn Resort All Inclusive is located approx. Eight (8) miles from Montego Bay and 6 miles from Sangster International Airport. The remodeled open-air lobby is gorgeous and inviting with its sleek Shangri La courtyard, lobby bar & comfortable seating area. Resort Amenities include 2 pools: a large lagoon-shaped, free-form swimming pool with wheelchair accessibility & an adult-only pool featuring swim-up bar & whirlpool. A kids water fountain, state of the art fitness center, 4 lighted tennis courts, Basketball, 9 hole Mini Golf Course lit for night play, non-motorized Water Sports (Snorkeling, Pedal Boats, Kayaks), Scuba Diving (PADI 5 Star Dive Facility), Internet access (charges apply), an oceanfront whirlpool, Port Royal pub/lounge, children activity centers, adult activities, photo shop, shopping, internet centre, wedding centre, a wide variety of indoor & outdoor activities, an electronic ?casino (ages 18 & over) and arcade games are also available.

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