We arrived in Santorini and the Hotel in the Evening of July 5th 2026. Our room was smaller than the room we booked online. We were told that the suite we booked came in several sizes although that was not mentioned online and that there was no other one available at that time. The “suite” we were given was not a suite, it was just a room, a small room. We were told as we entered the room by the receptionist that the bidet in the room was not working properly and if we used it, it would shut off the water to the bathroom. The air conditioner in the room was not working properly so we had to ask for a fan, a standing fan, which they gave us. See the images. The TV was not working properly as the employee told us it is affected by the wind. Santorini has winds all day long so the TV did not work… We learned that the room service and the restaurant close at 4 pm and the restaurant was very limited anyway. So every night we would have to go out for dinner. That night we could not sleep as the air conditioning was not working properly. For us, with this experience, we choose to go to another hotel the next day.