Hotel Best Benalmadena

Firstly the positives.  The sea views from the rooms are incredible. Absolutely breathtaking easily some of the best in Benalmadena. The staff for the most part are so helpful, kind and courteous and really go above and beyond. The all inclusive package was really worth it's weight with the drinks included. Never any issues at the bar. Set up for San Juan was also really well done and quite enjoyable. The negatives Our room while large and spacious had very poor AC circulation. There's a jut in the ceiling that's preventing the air from fully reaching the end of the room meaning the room isn't cooling properly. While the hotel staff did send maintenance there's not a lot that could be done with this room and with the higher than normal temperatures nighttime was a struggle. I genuinely think the food issue regarding people being sick is less to do with the hotel but moreso a stomach bug doing the rounds in Benalmadena at this time. We had a large group traveling with us over multiple different hotels who also suffered the same symptoms as us. (This might be worth flagging as a whole on the resort and to guests arriving). The food options were ok and I found something to eat most times but it's basic buffet fair. Don't expect fine dining. The lifts in the hotel badly need upgrading. They're showing their age and were broken on numerous occasions/little capacity. While some areas look to have gotten an upgrade during the off season, areas of the hotel are a little dated too and the rooms are definitely part of this. One bed side power plug is ludicrous in this day and age.

The hotel is lovely and clean. Rooms were clean and spacious .Food was not good. Not much choice , especially for kids. Lots of people were very ill. Not much for kids to do. Entertainment was not good. Pools were ok. Plenty of room for sun loungers. You have to get the loungers and parasols out yourself. No one to help. Music round pool loud. Can't rest much. Wouldn't go back.

Thought the hotel great value for money only that spoiled it for me was people swearing around pool area they had children with them don't go on holiday to hear that sort of language same group everyday avoided that area the hotel itself was lovely and clean food good staff very helpful the lady that cleaned our room did a great job I informed her manager as I think some people are not appreciate

Hotel best .. Party of 4 stayed for 14 days Quick check in. Hotel reception area was very clean as was all areas of this hotel . Our bedrooms very nice and was cleaned daily . Hotel staff were very friendly and professional. Our rooms had lovely views of the sea. Also very short distance to the sea Pools area was very clean no trouble getting sunbeds at the pool . Only downside to hotel was the food . While we had breakfast and dinner included at this hotel for our 14 day stay . While we had breakfast on couple days here there was plenty of choice but breakfast was not of great quality. Dinner was also very big on choices. It was very poor quality and not cooked very well. Most of meals we tried were cold or not very nice or very poorly cooked. Dessert were plenty and was best part of food here . Would be better to have less choices of food and more on the quality of food provided. I would return to this hotel but I would not include any food .

Avoid this Hotel , my friend and I got food poisoning two days after arriving . We were in our beds for 12 hours. We were not the only guests to contract this , a whole wedding party we spoke to also had it . And two other guests we spoke to . I reported this to Jet 2 and the Hotel , received an email saying the kitchen passed all hygiene tests , don’t think I this is true . We arrived on the 21st June . I have since read other reviews and looks like this is an ongoing thing since the beginning of this month . Staff are friendly, can’t fault them . Hotel needs a freshen up .