A Hidden Gem, and a Must-Return! Authentic hospitality, excellent service, delicious food, enchanting environment, beautifully designed rooms, serene pool, and laid-back Spa/Yoga space. What more could one want... What a find on my first trip to Mexico - a special place with special people. Integrated imaginatively into the jungle between Tulum Town and the Coast, it is perfectly situated to explore both. Tucked away from the main thoroughfares, but easily accessible, it is an oasis of chilled calm. All of the staff under Monique, the General Manager, were genuinely warm, friendly and helpful, and made you feel like family. The Front Desk were exceptional: Victoria, Rodrigo and Jose - always on hand to give advice and tips on how best to get around, where to eat, drink or swim, or happy to just to shoot the breeze, extending a warm welcome every time you came "home". One of those places where you leave, thinking, "I have got to come back here."