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Hotel ojo de agua Puerto Morelos Q Roo

Riviera Maya, Mexico
3 out of 5
Approx hotel star rating
Based on 184 reviews

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Official Description

This property is situated in Puerto morelos . The property consists of 36 rooms. The front desk offers 24-hour reception. A key collection service is available. Guests may take advantage of the on-site car park. Multilingual staff is available to help guests with any queries or service bookings. There is 24-hour security. The bellboy service offers added convenience.

Amenities

  • Diving
  • Catamaran sailing
  • Spa treatments
  • Pool
  • Parasols
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry
  • Safe
  • Garden
  • Luggage room
  • Private pool
  • Private beach area

Room Prices & Availability

Rooms

Family Room Three Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Superior Sea View

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Quadruple Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Queen Size Bed

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 36

Hotel ojo de agua Puerto Morelos Q Roo is booked in hotel categories: Business hotels and Beach hotels.

Facilities

Most popular facilities

  • Diving
  • Catamaran sailing
  • Spa treatments
  • Pool
  • Parasols
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry
  • Safe
  • Garden
  • Luggage room
  • Private pool
  • Private beach area

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Car hire*
  • Transfer service*
  • Secure parking
  • Airport Shuttle*
  • Laundry service*
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Hotel safe
  • Garden
  • Bicycle storage
  • Luggage room
  • Private pool : 1
  • Private beach area : 1

Activities

  • Diving*
  • Catamaran sailing*

Health and beauty

  • Spa treatments*

Business

  • Printer
  • Photocopier
  • Business centre*

Entertainment

  • Outdoor freshwater pool : 1
  • Parasols
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Continental breakfast from 07:00:00 to 11:00:00
  • Picnic

Tripadvisor Reviews

Tripadvisor traveller rating

184 reviews

Traveller rating

Excellent
44
Very good
39
Average
30
Poor
24
Terrible
47

Rating summary

Location4.1
Sleep Quality3.4
Rooms3.0
Service3.4
Value3.2
Cleanliness3.6

Recent Tripadvisor reviews

836jennis

 

Affordable and decent beachfront hotel

31 Mar 2025
The room was more than fine. Mini fridge was cold, air conditioning worked great, beds were ok. Yes the showers are not hot but we were fine with lukewarm. Sure it’s not new but they kept everything super clean and the staff were great. My only big complaint was the lack of cleaning for the pool and the pool area. The pool at the second property was maintained but the smaller pool at the main hotel was not cleaned at all. It also needs new furniture and some loungers. The beach area also could have used some maintenance in terms of garbage and many of the chair cushions are in dire need of replacement. The new kabanas at the second property look amazing and will likely stay there next time. All in all it’s an incredible location with great staff and super affordable.

Candy4050

 

What a shame!

31 Mar 2025
The photos on the website are obviously of better days. This place could have been lovely if it was just maintained with some care. Well situated on the beach, beach chairs and umbrella available at a cost and it has a small pool. Sadly, the reality is that it is rundown, dirty and poorly maintained. There are holes in the window frames, dirty walls, stained and limited pillows, towels and linens., broken furniture and on top of it all no hot water for several hours after we arrived and no water at all the next morning until noon. Beds are thin mattresses on plywood frames. Pool was not being filtered and staff were getting buckets of water from it for floor washing. It's a great price for the location but you really are getting what you paid for.

Tripadvisor Overview

Welcome to Hotel Ojo De Agua, your Puerto Morelos “home away from home.” Hotel Ojo De Agua aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Parroquia Catolica de San Jose (0.1 mi), located nearby, makes Hotel Ojo De Agua a great place to stay for those interested in visiting this popular Puerto Morelos landmark. Rooms at Hotel Ojo De Agua offer air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi. A 24 hour front desk, baggage storage, and outdoor furniture are some of the conveniences offered at this hotel. A pool and an on-site restaurant will also help to make your stay even more special. If you are driving to Hotel Ojo De Agua, free parking is available. While visiting Puerto Morelos, you may want to try some shrimp at one of the nearby restaurants, such as Tacos.com, John Gray's Kitchen, or My Paradise. During your visit, be sure to check out National Reef Park of Puerto Morelos (0.4 mi), which is a popular attraction within walking distance of the hotel. Hotel Ojo De Agua puts the best of Puerto Morelos at your fingertips, making your stay both relaxing and enjoyable.

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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return