Hotel Roca Mar

Stayed at this lovely hotel for my birthday,booked a studio room with seaview was well worth it,large rooms and big bathroom cleaned everyday Staff very friendly special shout out to the bar staff restaurant staff work hard but didn't speak much, we stayed bed and breakfast everything tasted ok but all was COLD which let the hotel down wasn't a microwave to warm up either and limited choice this was our only negative at the hotel,they made my birthday extra special with delivering a personalised card and a bottle of fizz and at the night time in the bar the band that was on played and sang Happy Birthday and presented me with cake and candle lovely touch will be back one day to Lovely Madeira.

I visited the Rocamar in January 2024. Overall I would describe the hotel as clean and tidy with a quiet atmosphere. The room I had (201) was very clean and spacious. It was cleaned every day to a good standard. Thank you to the friendly lady who did the cleaning! The door lock on my room was very flimsy (light duty bathroom lock!) which was extremely vulnerable and could have been broken into very easily. My room was also near an external entrance which was concerning. A safe was definitely a requirement here! The public areas of the hotel were clean as was the restaurant and bar area. Staff in the restaurant could have been a little more friendly. I had breakfast each day and whilst the overall standard of food was very good, it was a pity that the hot food was never actually “hot”. This was a pity because apart from this I was quite pleased with the breakfasts. The pool areas were clean and well kept, but there was no provision for refreshments and you had to go back to the room for anything you needed. The hotel is situated in a quiet location with just a couple of shops and cafes locally, so not a great deal of good eating options. There is a bus service not too far from the hotel so you can get into Funchal. If you’re looking for a very quiet location for your holiday, then this place will suit you, but if you’re looking for a livelier and more interesting holiday then Canico is probably not the place for you.

Nice and clean room. Lovely wiev from the room. Staff was good when arrived 0230 and they took care off us. Breakfast was good. But plenty guest when the hotell is full. So have to wait little to get rhe food. Little minus they not accept American Express. Many pools to swim in. Could be open little earlier than 1000 in Nov.

Below Expectations. We booked AI having had AI hols in over 10+ others First the good; most staff friendly and helpful. Breakfast very good. Waitresses Susanna and Fernanda were very, very good and deserve a mention.Now the not so good; MOSQUITOS, lots of them affecting scores of guests. Food at lunch and dinner well below what we've had at other hotels. Strange salads, over cooked baked fish and dry chicken. Tinned and frozen vegetables. Jelly featured every day and no cheese and biscuits option. All buffet,as expected, but the tables weren't laid(which is usually what you find). All a little like canteen school dinners! The half price meals(for AI customers) was a godsend where we had 50% off our dinners. Now for some of the pettyness. You couldn't get a drink served if you sat at a non smokers table before dinner. We could sit in the smoker's zone or inside the small bar area-on a lovely summers evening. Why we asked? "Because staff need to prep the outside tables for dinner" The preparation was putting out plastic place mats on the table!!! Some of the complex is not in a good state where it seems the sea is winning the battle. Paintwork in a poor state, outside Oliviera pool lamps broken.