Hyatt Zilara Cap Cana is the absolute pinnacle of resorts. This was our second time staying at this resort and still remains the top of the list as it comes to Dominican Republic resorts; 5 stars doesn’t even provide enough justice for this incredible place. The staff at the Hyatt are amazing, welcoming, friendly, warm, and incredible to talk to. From having the pleasure of meeting and being graciously served by Guarionex in the buffet, to Mayreni and Jokatherine serving drinks at the pool, the food and beverage teams are unmatched. Diomedes, Alfred, Manuel, and Amado make it happen every single day on the entertainment team making sure there is something for everyone! Felix is the epitome of resort security, but with a vibrant smile and personality that makes you feel comfortable and safe. Eli assisted us with our bags on day 1, provided a coordination to one of the restaurants, and knew exactly when we needed our bags picked up from the room on day of checkout. Unmatched experience awaits you at the Hyatt Zilara in Cap Cana!!!