Excellent hotel for a family vacation. The service was beyond excellent. We love the Staff, they were very friendly, attentive, and helpful. Yoania, one of the managers, was excepcional and went above and beyond to accommodate my large family. We love the prestige area ,as a iberostar member I’m so grateful with the prestige staff ,they took care of me and my family., Mariela, Raul and Christian did a great job helping me with everything. Big thanks to Raymundo , the bar tender for those amazing cocktails. The star camp staff are incredible, they took care of my son really good and he had a really great time with them.Is impossible to get bored in this hotel they have Plenty of activities during the night and in the pool area. We really enjoyed our days here , For sure we are going to come back.