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Iberostar Paraiso del Mar All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 8016 reviews

1 / 61

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Official Description

This magnificent beach resort is nestled in Playa Paraíso, right in the middle of Playa del Carmen and Puerto Morelos. Modern necessities blended with traditional Colonial style throughout the resort beginning at the lobby and ending in the beautifully designed accommodations. Whether you are traveling with family or friends, one of the best resorts in Riviera Maya has a little something to please everyone. This family friendly resort offers activities for all ages. For the young ones there are supervised child activities to learn and share with children of the same age group. While the children are at play, it is time for the adults to relax and rejuvenate at the resorts modern spa. With cleansing regimens, essential oil treatments, hydro massages and beauty services to relax and restore balance to mind and body. The property features pools, fitness center and on-site golf course. Cuisines from around the world, as well as delicious Mexican dishes featured at various dining venues. Room service allows dining in the comfort of your own comfortable room or suite. This luxury resort has everything you'll need to create memories to last a lifetime. The beautiful resort offers luxurious well-appointed rooms with amenities including air conditioning, and complimentary Wi-Fi. Many of the rooms have private balconies to relax and enjoy your morning coffee or a cocktail at sunset.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Horse riding
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf

Room Prices & Availability

Rooms

1 / 6

Double Double

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Bathtub
  • Toiletries
  • Individually adjustable air conditioning
  • Centrally regulated air conditioning
  • Room size (sqm) : 34
  • Number of bedrooms : 1
  • Fan
  • Terrace
  • Bathroom
* Some services shall be paid at the establishment
+ More
1 / 4

Double Promo Room

Facilities

  • Fan
  • Centrally regulated air conditioning
  • Room size (sqm) : 34
  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 4

Double Double Near Pool

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Fan
  • Toiletries
  • Bathroom
  • Room size (sqm) : 40
  • Housekeeping
  • Smoke detector
  • Individually adjustable air conditioning
  • Wake-up service
  • Direct dial telephone
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 3

Family Room Double

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Wake-up service
  • Housekeeping
  • Ironing set
  • Room size (sqm) : 80
  • Fan
  • Bathroom
  • Smoke detector
  • Direct dial telephone
  • Tea and coffee making facilities
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 2

Single Standard

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Wake-up service
  • Living room : 1
  • Tea and coffee making facilities
  • Toiletries
  • Individually adjustable air conditioning
  • Housekeeping
  • Number of bedrooms : 1
  • Room size (sqm) : 34
  • Centrally regulated air conditioning
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 8

Junior Suite Junior Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Direct dial telephone
  • Smoke detector
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Number of bedrooms : 1
  • Toiletries
  • Room size (sqm) : 36
  • Housekeeping
  • Slippers
* Some services shall be paid at the establishment
+ More
1 / 4

Room Last Room Available

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Centrally regulated air conditioning
  • Direct dial telephone
  • Bathtub
  • Room size (sqm) : 34
  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 3

Quadruple Standard

Bedroom : Double bed 131-150 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Wake-up service
  • Tea and coffee making facilities
  • Toiletries
  • Individually adjustable air conditioning
  • Number of bedrooms : 1
  • Housekeeping
  • Room size (sqm) : 34
  • Centrally regulated air conditioning
  • Ironing set
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 6

Double Superior

Living room : Sofa bed (1 unit)
Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Direct dial telephone
  • Living room : 1
  • Wake-up service
  • Bathroom
  • Smoke detector
  • Ironing set
  • Fan
  • Number of bedrooms : 1
  • Room size (sqm) : 34
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
+ More
1 / 6

Family Room Two Bedroom Family

Bedroom 2: Double bed 131-150 width (1 unit)
Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Toiletries
  • Direct dial telephone
  • Bathroom
  • Room size (sqm) : 44
  • Smoke detector
  • Tea and coffee making facilities
  • Housekeeping
  • Number of bedrooms : 2
  • Individually adjustable air conditioning
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 8

Junior Suite Junior Suite Ocean Front Beach Access

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Fan
  • Ironing set
  • Room size (sqm) : 44
  • Wake-up service
  • Housekeeping
  • Toiletries
  • Direct dial telephone
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 3

Triple Standard

Living room : Sofa bed (1 unit)
Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Wake-up service
  • Tea and coffee making facilities
  • Toiletries
  • Individually adjustable air conditioning
  • Housekeeping
  • Number of bedrooms : 1
  • Room size (sqm) : 34
  • Centrally regulated air conditioning
  • Ironing set
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Junior Suite

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathtub
  • Tea and coffee making facilities
  • Fan
  • Toiletries
  • Direct dial telephone
  • Housekeeping
  • Room size (sqm) : 40
  • Individually adjustable air conditioning
  • Number of bedrooms : 1
  • Wake-up service
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean Front Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Sea View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 3

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean Front

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean Front

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Beach Front

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Capacity 3

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Quadruple Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 3

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Sea View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Connecting Room

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Ocean Front King Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite With Balcony

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin Pool View Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Pool View Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double With Balcony

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Superior Sea View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Pool View King Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Capacity 2

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2000
  • Total number of rooms : 388
  • Number of floors (main building) : 3
  • Double rooms : 162
  • Junior suites : 60
  • Disability-friendly rooms : 6

Iberostar Paraiso del Mar All Inclusive is booked in hotel categories: Business hotels, Golf hotels, Hotels with charm, Beach hotels, Hotels with spa, Sport hotels, Family hotels and Design.

Facilities

Most popular facilities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Horse riding
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Secure parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Sun terrace
  • Gym
  • Golf desk
  • Luggage room
  • Private beach area
  • Bikes available
  • Towels and bed linen

Activities

  • Aqua fit
  • Jet ski*
  • Diving*
  • Windsurfing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Horse riding
  • Cycling / mountain biking
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf*
  • Tennis
  • Darts
  • Putting green*
  • Golf practice facility*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Turkish bath (hamam)*
  • Solarium *
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 12
  • Meeting room
  • Business centre
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 7
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Casino
  • Theatre / auditorium
  • Game room
  • Nightclub
  • Pub
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • TV
  • Cable TV
  • Alarm clock
  • Minibar
  • Safe
  • Balcony
  • Wheelchair-accessible

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • All inclusive
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

8016 reviews

Traveller rating

Excellent
4736
Very good
2004
Average
764
Poor
307
Terrible
205

Rating summary

Location4.4
Sleep Quality4.2
Rooms4.2
Service4.4
Value4.2
Cleanliness4.5

Recent Tripadvisor reviews

BeckyK224

Moore, Oklahoma

Pick a different resort

30 Jun 2025
The hotel front desk staff is terrible..They have zero customer service. The food is very good. The wait staff is great. It is very hard to get reservations if you have a big party. It feels like you are being punished. We are in a family suite on the Beach side nice room. If you are going for a beach experience pick a different resort. This is the ugliest beach. The pool is nice. There is a lot of walking here and it takes forever to get the Golf cart rides. Will not be coming back.

Neli613

 

How is this considered 5 star resort?

30 Jun 2025
We were excited for our stay, but it fell short in several critical areas. Most concerning, my brother got food poisoning after eating the Italian entrée—the only dish unique to him. Staff offered bland food and said medical costs would be ours. No apology, no accountability. Our room’s AC didn’t work the entire stay. We reported it three times, and though maintenance came twice, it was never resolved. My mother’s room was fine, so it was clearly a room-specific issue. The only solution offered was to move us to another building, which wasn’t feasible since we were traveling together. We ended up sweating through the nights. it’s a sensor issue mixed between us being in or out of the room. Out of the room it got cold and while in the room, it would get warm. Food was average. Getting a reservation was a hassle. Called early at 7am, was told to try later, then told it was full by 7:50?!—until I complained, and suddenly they had space. Not acceptable. Service was inconsistent. Restaurant staff were generally kind, but front desk staff were often indifferent. Checkout was especially unpleasant. Rooms are outdated, beds are okay, and there are no elevators—an issue for a family member with a cane who was placed on the third floor with no help offered even after asking the front desk. The resort grounds and nature are beautiful, but don’t expect to leave easily. It’s far from town, Uber isn’t available , and many tours charge extra for pickup due to the distance from Cancun. Don’t plan to visit the beach- it was stacked with seaweed that you couldn’t even get in. Defeats the point of even coming to Mexico for the beaches. Overall, disappointing experience due to poor service (tips ARE expected as they only are kind after being tipped ) lack of accountability, and subpar comfort. Beautiful setting, but we wouldn’t return not with other actual 5 star resorts here.

YorkshireTeddy

Silsden, West Yorkshire, England

Pleasant staff, warm pool, plenty of sunbeds early morning

31 May 2025
Check in was easy, just the 2 of us arrived on the transport. Had a room on the 2nd floor of block 11 right near the pool. Best part of the stay was the wildlife roaming the hotel, flamingos,peacocks, parrots, coati's, agouti's, iguana's, and even saw a spider monkey with it's baby on it's back. Pool water was warm and welcome. Food was sometimes repeatative but made up for with fresh cooked salmon, shrimp in hot garlic oil, tequila on mexican nights. Will definately be going back next year.

KAS1981

 

Beautiful Grounds and Great Food, But Room Cleanliness was gross and Fell Short

30 Jun 2025
We just returned from our stay at Iberostar ParaisoDel Mar and wanted to share our experience. The resort grounds are truly beautiful—well-maintained and impressively clean for such a large property. The food was fantastic. We especially enjoyed the variety at the buffets during breakfast, lunch, and dinner. There was always a wide selection of flavorful dishes, fresh fruit, and delicious desserts. No complaints in that area. However, we were extremely disappointed with the condition of our rooms (1211 and 1212). Room 1211 had a strong mildew odor, likely coming from the bedsheets, which did not smell fresh. It was unpleasant and made the entire room feel musty. Room 1212 had a noticeably dirty bathtub. There were remnants of dead mosquitoes on the tile wall and leftover soap scum in the niche, indicating it hadn’t been thoroughly cleaned after the last guest. We wore flip-flops while showering because the tub felt unsanitary. Both rooms had striped couches that were visibly and noticeably unclean—stained, musty, and uncomfortable to sit on. They appear to have not been deep cleaned in some time, and we suspect possible mold or mildew under the cushions. As for the staff, while polite, many seemed visibly exhausted and disengaged—more robotic than genuinely welcoming. Regarding the layout: the resort is sprawling and requires a shuttle/train to get around. These shuttles only come every 10–15 minutes, which can be frustrating—especially in the heat with young children or older guests. The tracking system wasn’t reliable, and it made simply getting to meals or the pool feel like a chore. If you prefer a resort where you can easily walk to restaurants, pools, or the front desk, this may not be the right fit. In summary: the resort is beautiful and the food is excellent, but the room cleanliness and overall guest experience left much to be desired. We hope the management addresses these issues, as they greatly impacted our stay.

Tripadvisor Overview

Surrounded by the natural beauty of the Riviera Maya and located on the beach of Playa Paraiso, Iberostar Waves Paraiso del Mar will captivate you with its facilities, personalized service, rooms, white sand beaches, excellent local and international cuisine and much more. Furthermore, Iberostar bases its environmental management on three essential pillars: the preservation of the Oceans, the fight against Climate Change and the preservation of Biodiversity. For Iberostar Waves Paraiso del Mar, rest, entertainment, comfort and relaxation for the whole family is a priority and that is why it has a fabulous Star Camp for children and teenagers, swimming pools, a fabulous Spa with relaxing treatments and massages, a shopping center that has restaurants, a carousel for children, crepes, ice cream, and delicious drinks and for golf lovers, it has an 18-hole course. We are sure that you will enjoy your vacation at Iberostar Waves Paraiso del Mar.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • EC
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return