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Iberostar Quetzal All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 9230 reviews

1 / 62

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Official Description

Located along the famous Riviera Maya just a few miles away from Cancun's centre, guests enjoy the exquisite beauty of the Located along the famous Riviera Maya just a few miles away from Cancun's centre, guests enjoy the exquisite beauty of the Caribbean Sea and can easily explore popular destinations on the Yucatan peninsula. This beautiful resort is designed and inspired by the Mayan culture in this historic birthplace the Riviera Maya. The hotel offers a rich and varied collection of dining options that feature fine cuisine from all over the world. The property offers both buffet and à la carte restaurants featuring everything from classic Italian to the best cuts of meats and fresh produce, and many other internationally inspired dishes. For those wanting cocktails and light snacks, the resort has four bars that are conveniently located throughout the property, with room service ready to serve you in the comfort of your own room or suite. For those travelling with children the property offers activities for children based on age groups. Activities can be found for the entire family the adults can enjoy a full gym, snorkelling, windsurfing, jet skiing and even a ride on a catamaran. Additionally, no vacation is complete without spending some time at the spa, which offers a full range of services including massage, facials and therapies that calm and sooth. Guests can enjoy all the unique facilities and amenities of this family friendly resort, with spacious modern rooms with all the necessary amenities, create a home-like atmosphere where you can enjoy the tranquillity and charm of the hotel. All guest rooms have a private balcony to enjoy your morning coffee at sunrise and a relaxing cocktail in the evenings. Other room amenities include complimentary Wi-Fi and air conditioning. The resort also has pools, tennis, a nearby golf course, and many other exciting activities to make your stay a memorable experience.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf
  • Tennis
  • Darts

Room Prices & Availability

Rooms

1 / 6

Double Double Near Pool

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Tea and coffee making facilities
  • Room size (sqm) : 35
  • Safe
  • Bathroom
  • Smoke detector
  • Housekeeping
  • Direct dial telephone
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
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1 / 7

Junior Suite Junior Suite Ocean Front

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Fan
  • Toiletries
  • Safe
  • Housekeeping
  • Bathroom
  • Smoke detector
  • Number of bedrooms : 1
  • Direct dial telephone
  • Room size (sqm) : 38
  • Wi-fi
* Some services shall be paid at the establishment
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Double Pool View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Toiletries
  • Balcony
  • Wake-up service
  • Cable TV
  • Hairdryer
  • Fan
  • TV
  • Ironing set
  • Bathroom
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 6

Junior Suite Junior Suite

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Smoke detector
  • Cable TV
  • Safe
  • Fan
  • Number of bedrooms : 1
  • Minibar
  • Hairdryer
  • Alarm clock
  • Balcony
* Some services shall be paid at the establishment
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1 / 2

Family Room Double

Bedroom 2: Double bed 131-150 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Ironing set
  • Room size (sqm) : 70
  • Centrally regulated air conditioning
  • Cable TV
  • Wake-up service
  • Alarm clock
  • Minibar
  • Toiletries
  • TV
  • Hairdryer
* Some services shall be paid at the establishment
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1 / 5

Room Last Room Available

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Wake-up service
  • Shower
  • Ironing set
  • Direct dial telephone
  • Room size (sqm) : 35
  • Wi-fi
  • Safe
  • Bathroom
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 5

Double Near Pool Superior

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Wake-up service
  • Shower
  • Ironing set
  • Centrally regulated air conditioning
  • Cable TV
  • Fan
  • Alarm clock
  • Minibar
  • TV
  • Balcony
* Some services shall be paid at the establishment
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1 / 6

Family Room Two Bedroom Family

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Ironing set
  • Safe
  • Wake-up service
  • Shower
  • Alarm clock
  • Minibar
  • Centrally regulated air conditioning
  • Hairdryer
  • Wheelchair-accessible
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 5

Double Double

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wake-up service
  • Ironing set
  • Shower
  • Centrally regulated air conditioning
  • Cable TV
  • Fan
  • Alarm clock
  • Minibar
  • Balcony
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 5

Double Promo Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Safe
  • Minibar
  • Centrally regulated air conditioning
  • Cable TV
  • TV
  • Alarm clock
  • Hairdryer
  • Tea and coffee making facilities
  • Balcony
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Junior Suite Two Double Beds

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Suite Standard

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Double With Double Bed

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Double Promo

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Junior Suite Sea View

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Quadruple Two Double Beds

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Double King Size Bed

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Single Superior Pool View

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Double Superior Pool View

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Junior Suite Standard

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Quadruple Superior

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Double King Size Bed

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Room Run Of House

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Twin Pool View Two Double Beds

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Double Two Double Beds

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Double Or Twin Superior

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Double Economy

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Junior Suite With Views

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Room Capacity 2

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Junior Suite Sea View

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Junior Suite King Size Bed

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Room Standard

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Double With Views

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Double Standard

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Quadruple With Views

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Room Superior Garden View

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Statistics & Profile

  • Year of construction : 1997
  • Year of most recent renovation : 2002
  • Total number of rooms : 350
  • Number of floors (main building) : 3
  • Double rooms : 322
  • Junior suites : 24
  • Suites : 2

Iberostar Quetzal All Inclusive is booked in hotel categories: Business hotels, Golf hotels, Hotels with charm, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf
  • Tennis
  • Darts

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 23:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer

Activities

  • Aqua fit
  • Jet ski*
  • Diving*
  • Windsurfing
  • Sailing
  • Catamaran sailing*
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf*
  • Tennis
  • Darts

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Turkish bath (hamam)*
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 6
  • Meeting room
  • Projector
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 4
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

9230 reviews

Traveller rating

Excellent
6236
Very good
2039
Average
591
Poor
211
Terrible
153

Rating summary

Location4.7
Sleep Quality4.3
Rooms4.2
Service4.5
Value4.4
Cleanliness4.6

Recent Tripadvisor reviews

973lexiel

 

Wonderful Wedding Experience/Vacation

31 May 2025
We had our wedding here in May. The resort was beautiful, and we got to see a lot of wildlife! The staff was incredibly friendly and helpful! Nayeli and Bere we beyond helpful! They were so caring and kind! They were very attentive throughout our entire engagement while we planned the wedding and were very patient and responsive when we had questions. They helped direct events during the wedding. They even checked in while we were getting ready on the day of our wedding to make sure we didn't need anything, and they continued to make us feel special even after the wedding day itself! Forever grateful for them and the entire resort staff who made our dream wedding come true! If you are looking to have a destination wedding I highly recommend using them. All of our guests were incredibly happy with the resort itself as well.

deepwb

Chicago, Illinois

Iberostar Waves Quetzal/Tucán experience

31 May 2025
We just returned from Playacar area of Playa Del Carmen stayed at the Iberostar Quetzal/Tucán resort and it was pure tropical bliss! With lush surroundings and vibrant décor. The food was great although à la carte restaurants are difficult to reserve; buffets had a wide variety of delicious options to suit every taste. The ice-cream bar by the pool was a refreshing treat. Mexican night and live Mariachi was a highlight. The Quetzal/Tucán tropical experience is for connoisseurs who appreciate nature! The property is impeccably maintained, with beautifully manicured gardens and pristine facilities, exotic animals and birds - Toucans’, Peacocks (not native to Mexico), Coatis, Agoutis, Iguanas, Turtles, Flamingos, Cranes didn't see Howler Monkeys but all living peacefully in harmony around the tourists. The crystal clear blue ocean views and pools were awesome, making it the perfect spot to relax and unwind. Entertainment team kept things lively through the day, Bonus walk on the beach will take you to Riu Tequila and Riu Palace Mexico next to Iberostar, check those out too. I would highly recommend Iberostar Quetzal/Tucan for families w/ young kids.

A4966ESmariaf

Toledo, Ohio

Best vacation family friendly excellent overall

31 May 2025
A great experience wonderful friendly service from Tete Mendez Guess Service who made sure my Veteran husband got the best care at the handycap area at the beach and the snack bar by the beach ad pool also the cozumel buffete delicious food every day and friendly service by Apolonio Chef encharged and Moises Carmen Benito Carlos Diego Bhartolome Abigail oh my they were like family Waldo pool Daniela Reception supervisor wonderful professional Pamela at the phones sending the golf cars to pick us up and last bur not least Massage Spa Vanessa Karina Reflexology Rogelio we stay 15 days in this majestic beach the Hotel is beautiful we have shows every night at the lobby and theater and we love to see families with children and babies really great for families wow we Love it!! this was our 9th year staying there and planning to go back soon God is good

Tripadvisor Overview

No description for the hotel available

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return