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Iberostar Tucan All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 11390 reviews

Official Description

This resort sits on the beautiful Caribbean beach of Playacar along the Mayan Riviera. It consists of two separate hotels surrounded by a natural tropical ecosystem. Its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal-clear waters makes this hotel have one of the best locations in the area. Guests will be able to admire flora and fauna whilst enjoying a peaceful and relaxing stay. The hotel is approximately 50 km away from Cancún International Airport. This resort offers a variety of entertainment options, the perfect destination for family holidays. The establishment offers continental breakfast daily and guests can dine in the on-site restaurant, which serves a variety of Steakhouse, Japanese and Mediterranean dishes. With an outdoor swimming pool, the property also has a tennis court. Each accommodation at the resort is outfitted in modern amenities, stylish decor, and gives maximum comfort. Rooms are complete with a private bathroom, while certain units also offer a seating area.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf
  • Tennis
  • Darts

Room Prices & Availability

Rooms

1 / 5

Single Standard

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom
  • Ironing set
  • Wheelchair-accessible
  • Bathrobes
  • Smoke detector
  • Housekeeping
  • Toiletries
  • Tea and coffee making facilities
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 5

Double Promo Room

Facilities

  • Room size (sqm) : 35
  • Tea and coffee making facilities
  • Ironing set
  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Junior Suite Ocean Front Beach Access

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Direct dial telephone
  • Fan
  • Toiletries
  • TV
  • Room size (sqm) : 38
  • Slippers
  • Number of bedrooms : 1
  • Bathroom
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 5

Double Double Near Pool

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Direct dial telephone
  • Ironing set
  • Room size (sqm) : 35
  • Smoke detector
  • Housekeeping
  • Tea and coffee making facilities
  • Toiletries
  • Wake-up service
  • Bathroom
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 4

Double Double

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Minibar
  • Room size (sqm) : 35
  • Number of bedrooms : 1
  • Bathroom
  • Direct dial telephone
  • TV
  • Wake-up service
  • Toiletries
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Sea View

Bedroom : Double bed 131-150 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Minibar
  • Bathrobes
  • Ironing set
  • Smoke detector
  • Tea and coffee making facilities
  • Housekeeping
  • Toiletries
  • Wake-up service
  • Direct dial telephone
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More
1 / 6

Junior Suite Junior Suite

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (2 units)

Facilities

  • Minibar
  • Room size (sqm) : 38
  • Ironing set
  • Smoke detector
  • Tea and coffee making facilities
  • Housekeeping
  • Toiletries
  • Wake-up service
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More
1 / 4

Double Double Near Pool Superior

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Smoke detector
  • Housekeeping
  • Ironing set
  • Minibar
  • Bathrobes
  • Bathroom
  • Wake-up service
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More
1 / 2

Double Pool View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Toiletries
  • Bathroom
  • Room size (sqm) : 35
  • Minibar
  • Ironing set
  • Bathrobes
  • Smoke detector
  • Housekeeping
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 4

Quadruple Standard

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Minibar
  • Bathroom
  • Ironing set
  • Smoke detector
  • Tea and coffee making facilities
  • Housekeeping
  • Toiletries
  • Wake-up service
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 5

Family Room Two Bedroom Family

Living room : Double bed 131-150 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Housekeeping
  • Ironing set
  • Minibar
  • Toiletries
  • Tea and coffee making facilities
  • Bathrobes
  • Smoke detector
  • Wake-up service
  • Direct dial telephone
  • Room size (sqm) : 70
* Some services shall be paid at the establishment
+ More
1 / 6

Junior Suite Junior Suite Ocean Front

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Direct dial telephone
  • Wake-up service
  • TV
  • Number of bedrooms : 1
  • Bathroom
  • Slippers
  • Room size (sqm) : 38
  • Minibar
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 5

Room Last Room Available

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom
  • Minibar
  • Bathrobes
  • Room size (sqm) : 35
  • Ironing set
  • Housekeeping
  • Direct dial telephone
  • Wake-up service
  • Tea and coffee making facilities
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Ocean Front

Bedroom : Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 35
  • Wake-up service
  • Direct dial telephone
  • Bathroom
  • Number of bedrooms : 1
  • Minibar
  • Bathrobes
  • Ironing set
  • Housekeeping
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Sea View

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Direct dial telephone
  • Wake-up service
  • Room size (sqm) : 37
  • Bathroom
  • Minibar
  • Bathrobes
  • Ironing set
  • Smoke detector
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Family Room Standard

Bedroom 2: Double bed 131-150 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Ironing set
  • Bathrobes
  • Minibar
  • Direct dial telephone
  • Toiletries
  • Smoke detector
  • Number of bedrooms : 2
  • Wake-up service
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Twin Pool View Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Beach Front

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Superior Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Garden View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Superior Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Quadruple Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Family Room Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Superior King Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double With Double Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Sea View King Bed

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Grand

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Pool View Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Quadruple Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Capacity 2

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Single With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Pool View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Connecting Room

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Superior Sea View

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Junior Suite Superior

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double With Balcony

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Two Bedrooms

Facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1997
  • Year of most recent renovation : 2001
  • Total number of rooms : 350
  • Annexe (s) : 10
  • Double rooms : 324
  • Junior suites : 24
  • Disability-friendly rooms : 2

Iberostar Tucan All Inclusive is booked in hotel categories: Business hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 00:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Secure parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Hotel safe*
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Private beach area

Activities

  • Aqua fit
  • Jet ski*
  • Diving*
  • Windsurfing
  • Sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Cycling / mountain biking*
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Golf*
  • Tennis
  • Darts

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Turkish bath (hamam)*
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 6
  • Meeting room
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 5
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 4
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Cable TV
  • Alarm clock
  • Centrally regulated air conditioning
  • Safe
  • Balcony

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive
  • Special dietary options
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

11390 reviews

Traveller rating

Excellent
7759
Very good
2450
Average
730
Poor
255
Terrible
196

Rating summary

Location4.7
Sleep Quality4.3
Rooms4.2
Service4.6
Value4.4
Cleanliness4.6

Recent Tripadvisor reviews

995funt

 

Best Resort Experience

30 Apr 2026
This was probably the best resort I have been to compared to. The layout is amazing and nature is everywhere. The beach was also really nice. Seaweed issue are a given but they clean it up every single day. Service was top notch, food was top tier and the bartender Edgar made the BEST drinks in the entire resort. 10/10 recommend

Tripadvisor Overview

Iberostar Waves Tucán has a privileged location directly on Playacar beach, about 3 km from Playa del Carmen and less than an hour from Tulum. It is surrounded by majestic endemic flora and fauna of the region that will make you feel in the middle of the jungle while being just a few steps from the crystal clear waters of the Mexican Caribbean. Enjoy the flavors of Mexican and international cuisine in its a la carte restaurants, buffets and snack bars. Additionally, by implementing various initiatives, such as eliminating single-use plastics, this Resort is truly committed to preserving our environment through its Wave of Change movement. In this family resort, the little ones can also enjoy and explore their creativity in the fabulous Star Camp. With its beautiful landscapes, pools and service, we are sure that you will enjoy your vacation to the fullest.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return