This was our second Ikos and we admit that we were concerned if this would come close to the first. No worries needed. So to set the scene, one week, deluxe bungalow. Our amazing concierge Karin (she will come up a few times) checked us in. As is always the case, cold towel, drink etc but the level of attention Karin went through was amazing. Best time for room service, turn down etc. Our room was amazing. Nestled between the two buildings meant that no walk was any effort. Sheltered by trees also meant we didn't need to open the retractable sun roof. I did have a problem with the air conditioning, which was working fine but making a weird noise and I actually felt bad noting it, but it was of sorted by Karin. Restaurants. Best to worst. Grill was simply amazing as was George who ran it so well. Enoteca was excellent for dinner but also fab for lunch, as it is adults only. Anaya, Fresco, Flavors and Provence in that order. Provence was a disappointment for us as it was amazing in Aria. Bad night maybe? Now to the star of the show, Karin. When we were at Aria, our concierge was just WhatsApp messages. Not here. She somehow knew where we were in the hotel. Not to stalk but to check we were OK, For example she asked us what wine we drank at the grill and when my wife said it was a chardonnay, it was amazing, the first on the list but did not remember the name etc. Karin found it and had two bottles in our room that night. To say that one person made a trip is not a lie here. We spoke to her boss, and could not say enough about the amazing service.