Ikos Odisia

In a nutshell: Service is a byword - absolutely exceptional. Gardens/estate management - superb, hordes of gardeners keeping everything immaculate. Rooms/housekeeping - top notch, super clean all across the resort. Bars - well stocked, and well-trained bar staff who are able to concoct or recommend drinks to one’s taste (the same is true for the wine list) Pools - various options for adult-only or child-friendly, warm and inviting with good poolside facilities (bar, beds etc) Sports facilities - extensive Restaurants - very good variety at the several a la cartes or buffet restaurants. For us, the food was a bit of a let down, but we are big foodies and have high expectations, the majority of other people we spoke to found it to be wonderful, so just saying that for balance. Regarding the first of the above, it is service that really sets this place apart, and whilst every member of staff (across all departments) were brilliant, there are a few who deserve special mention for “going the extra mile” - almost literally in the case of Chakib who drove us around in the buggy and was so pleasant, prompt, helpful and informative. Similarly, Mahai at the Garden Village pool bar gave great service, took pains to remember preferences (even down to the amount of ice in drinks) and suggested alternatives to try once he knew what we liked. Lastly, Petroula in the Ouzo restaurant was most informative about the wine selection (more so than elsewhere), and her colleague Maria gave exceptional service (eg. proactively providing a finger bowl when I had prawns, that didn’t happen anywhere else. Small points, but clearly added to our overall impression of Ikos, and good to have as exemplars.

First stay at an Ikos and extremely impressed, as were others who we met during our stay. We have a 3 year old and my wife is pregnant and we chose Odisia over Dassia due to the room size and the general lay-out of the resort. The staff are incredible, some reviews mentioned teething problems but we didn't experience these. So so friendly, excellent at interacting with children, nothing is too much trouble. Pool staff are over every 20/30 minutes checking whether more drinks are needed, when we ran out of milk for our daughter it was delivered 20 minutes after a WhatsApp was sent. Restaurant staff do a great job, especially considering the amount of children in some restaurants. Pools are large, no issues getting sun-loungers, water temp was fairly warm but fine. Food around pool was 'ok' but considering you can pop over to have an amazing meal at Fresco or somewhere this wasn't a huge deal. Beach area isn't huge but well maintained and plenty of loungers with great staff again. Food is really really good. Our favorites were Fresco and Ouzo for food, Elia for views and Fresco for breakfast. We arrived fairly late and so popped into Flavours (the buffet) and this was great too, so people shouldn't feel they must use the other restaurants, Flavours is a good option with children. Theatre show was impressive, they are only every 3 nights i believe. For kids, watersports include Pedalo's, Kayaks plus other things you need to pay for. We took a pedalo out three times as our daughter loved it, again staff really awesome and there aren't time limits or charges. 4 tennis courts of excellent quality and coaching for a fee or cardio tennis for free You can hire bikes which our daughter used daily we didn't use kids club due to her age but the friends she made loved it. playground area maybe good for 3-8 year olds, fairly basic. Trampolining twice a day We did visit the spa on a raining morning as children can use the pool until 3pm. Unsure if it was bad luck but we left after 10 minutes as the water was really cold. Negatives Only thing we didn't like were the use of mopeds for some staff around the resort. Odisia is a large resort, buggies are used to transport some guests around which is fine, but then you also have numerous other buggies, then you have some staff on mopeds/scooters/push-bikes etc. Medical emergency and maybe the security guys i can appreciate but it worried us that our daughter could run to her friends apartment or over to the beach ahead of us and at times there were mopeds travelling fairly fast, just feels unnecessary and perhaps an accident waiting to happen.

We’ve just returned from celebrating our honeymoon and we can say with certainty that there couldn’t have been a more perfect place to begin this new chapter of our lives. This meaningful moment was something we wanted to honour in a special way, and Ikos Odisia captured the magic of everything we had hoped for: a place where we could fully unwind, celebrate our love and create memories we’ll cherish forever. From the very beginning, the experience exceeded our expectations - every detail was thoughtfully planned, every need anticipated. What touched us the most was how the team made us feel. We felt like ‘their favorite guests’ even though we know that’s simply how they treat everyone! We felt cared for and appreciated by the warmth, attentiveness and kindness of the staff. The resort itself is stunning. Spacious yet intimate, beautifully designed, surrounded by meticulously maintained gardens. The views, the atmosphere and the elegance of every space are breathtaking. We were also truly impressed by the quality of the food. Every dish felt modern, fresh and carefully crafted. The ingredients and flavour combinations were consistently excellent. We made a point of trying all the restaurants (some for breakfast, others for lunch or dinner) and our favourites were Elia and Sea Grill. While every staff member we encountered was warm, professional, and helpful, we’d especially like to highlight a few individuals who went above and beyond: - Eduardo, Guest Relations: We met him on our first day and by the second day he took the time to call us to check if we were settling in well and to walk us through the full range of experiences available. Thanks to his recommendations and follow-up, we were able to make the most of everything the resort had to offer. As a fellow Portuguese, he also made us feel right at home - a wonderful and personal touch; - Sigita, Guest Relations: Always smiling and incredibly caring. She was the very first person we spoke to upon arrival and gave us a fantastic first impression. Throughout our stay she would always stop by to check in, ask how we were doing, ensure everything was perfect. She’s a true gem! - Antoni, Sea Grill: He gave us great recommendations and was such a pleasure to chat with. Always bringing a positive, fun energy to every conversation. A joy to talk to; - Katerina and Kostas, Elia: Both highly professional and clearly driven by a strong commitment to excellence. Every interaction with them showed how much they truly cared about what they do and making everything right for the guests. We left with our hearts full and we are definitely returning to Ikos. If you’re looking for a chilled yet refined experience, we honestly couldn’t recommend it more.

We came back yesterday from a lovely family holiday with our 3y/o & 1y/o. As all reviews have said - amazing hotel, great facilities and incredibly friendly staff. Food is excellent, setting is gorgeous. We will definitely go back! Having stayed at a few other family friendly all inclusives, the staff here were truly so genuinely friendly & always helpful. To name but a few, and sorry to those we missed: - George (restaurant manager who seemed to be at every restaurant we were at); - Napoleon at the sports centre (really helped with sorting a tricycle for our toddler); - Thomas, Niki & George in Flavors; - Spiros & Victoria (who ran excellent classes at the gym) - Nicholas & Elena (in reception who were so kind and warm to our toddler). Absolutely no criticisms, just a few observations for future travellers: - we went week before UK May half term & it felt only 1/3-1/2 full, so could eat at every restaurant but one. I imagine if fuller then may not have this luxury, and then also sun loungers may get full up too, and the walk in restaurants for lunch will likely be busy too so factor n extra time. - Elia has the best views but can also eat there for breakfast or go for drinks there so not actually critical if cannot book for dinner - It gets windy at night (in May at least) so factor in an extra layer - We stayed in a 1 bed suite w/ garden; which for a toddler was great as could just walk straight to the pool from the garden. If you go for a balcony room think about the logistics of lugging a stroller up and down and also ease of just leaving the room.

We really enjoyed our stay at Ikos Odisia. Our deluxe suite had an amazing sea view and very comfortable and luxurious, with plenty of space and storage, which is practical. Our private concierge Vasilis Papadimos was superb and his service and dedication to details made sure our stay was relaxing and memorable. Thanks Vas and we will definitely come back to Ikos Odisia.