Infinity Suites & Dana Villas

We stayed at Dana Villas & Infinity Suites for 3 nights. Overall, the hotel is beautiful, the location is excellent, and the staff were polite. Unfortunately, our last night completely changed our experience. When we returned from dinner around 10:45 PM, our room had an extremely strong sewage smell coming from the bathroom. We immediately contacted reception, but it took about 1 hour and 15 minutes before we were moved to another room, close to midnight. During that time, the room was simply not suitable to stay or sleep in. We had to move to another room in our pajamas just to get some sleep, while all of our belongings remained in the original room because it was our last night and moving everything at midnight was simply unrealistic. This was not the relaxing final evening we had paid for. The most disappointing part is what happened afterwards. We contacted the hotel requesting compensation for the lost night, but despite multiple emails, we have received no response at all. We understand that unexpected problems can happen in any hotel. What matters is how they are handled. Had the hotel acknowledged the situation and communicated with us afterwards, we would have had a very different impression. Sadly, because of the lack of customer service after our stay, we cannot recommend this hotel.

Convienent location next to shopping/food. 10 min walk to heart of Fira. Excellent staff. Very helpful with luggage. Great pool/caldera view. Rooms were clean and spacious. Included breakfast was excellent.

Our stay at Dana Villas was absolutely amazing from start to finish. The location is perfect, with breathtaking views of the caldera that never get old no matter how many times you look out. The villa itself was spotless and beautifully maintained. We stayed in a villa with both a refreshing outdoor pool and an incredible indoor cave pool, which made the experience feel truly special and luxurious. Waking up to those views and enjoying our private pools was unforgettable. What really sets Dana Villas apart is the staff. Every member of the team was friendly, professional, and genuinely focused on making our stay exceptional. We had a very early departure and needed to leave the property at 3:40 a.m. They thoughtfully prepared breakfast boxes for us to take along, which was such a kind and appreciated gesture. The combination of spectacular accommodations, outstanding service, pristine rooms, and an unbeatable location made this one of the best places we have ever stayed. We would absolutely return and highly recommend Dana Villas to anyone visiting Santorini.

We stayed in the Honeymoon Suite, and it was something we will remember forever. The canal pool in the room out to your own private infinity pool and a small patio overlooking the caldera is just unbelievably beautiful. You can spend hours just taking it in. This is an exceptional property. We loved the restaurant and the staff there! Thank you, Sheila, Yorgos, and Klajdi! Great people. We also had the iconic dinner experience and the catamaran trip around the caldera. Everything was superb.

We got married at Dana Villas recently. We booked through a wedding planner so not direct with Dana so booked our 3 night stay with them separately. The views of the hotel are amazing, breakfast was great and the pool area was beautiful. There are a lot of steps down to reception then even more down to the pool area but we were prepared for these and I managed them in my wedding dress and heels so to us that wasn’t a problem. The rooms are extremely overpriced though, the cave pool suite that we had booked was very expensive. The room was very unique, clean and amazing views of the Caldera but there were small details that you don’t expect when you have paid so much money. The pool was not heated and the jets did not work, there was a towel rail hanging off the wall and the white floors were stained yellow. When you pay so much you expect little details like this to be taken care of. Even though we didn’t book our wedding directly with Dana we had made it clear on booking that the stay was for our wedding and when asked when checking in if we were staying for a special occasion we said again. We didn’t expect a lot but you would think as a couple spending a huge amount of money on the wedding venue/bar/hotel stay they would at least in some way try to make the stay extra special. Even if it was just a card in the room or breakfast brought to the hotel room (we did this but for an extra 25€). In the cave pool suite, don’t expect to be able to have a lie in as the house keeping room is right next door and they start at about 7am and we’re very noisy! Dana Villas will always be a special place for us but I would be reluctant to stay again as it is not worth what you pay.