This was our fifth stay at this beautiful resort. We spent a full six days here and only wish it could have been longer. There are so many wonderful things about InterContinental Bali, but what stands out most in our memories is the staff. They are truly exceptional—so welcoming and warm. Balinese hospitality is world-renowned for a reason! This was our first time enjoying all the benefits of being a Club Member, and we hope to continue with this in the years to come. Everyone contributed to making our stay unforgettable—from the groundskeepers and maintenance team to housekeeping, pool attendants, waitstaff, and butlers. Every staff member greeted us with a warm and genuine smile. Nothing we asked was too much for the team. We’ve seen a number of complaints in other TripAdvisor reviews, but we personally never encountered any of those issues during our stay. Yes, this is a resort with over 30 years of history, and you can see signs of age in some areas—but we feel that only adds to its charm and authenticity. The entire resort is beautifully maintained. The rooms are spacious, immaculately clean, and feature modern furnishings that blend comfort with style. As in years past, we were absolutely delighted with our stay and will continue to return. We wholeheartedly recommend InterContinental Bali to anyone seeking a relaxing and memorable escape in Bali. Terima kasih to the wonderful team at InterContinental Bali!