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InterContinental Presidente Cancun Resort

Cancun, Mexico
4 out of 5
Approx hotel star rating
Based on 3780 reviews

Official Description

The Intercontinental Presidente Cancun boasts the largest and most beautiful beach in Cancun, with a cozy atmosphere that is ideal for families with children, couples, and friends who love relaxing in comfort. Newly-refurbished rooms with stunning views over the Caribbean Sea or the Lagoon feature the latest in design, comfort and technology with marble floors, deluxe amenities. *IMPORTANT: FOR RESERVATIONS WITH BOARD BASE WITH BREAKFAST, THIS IS INCLUDED ONLY FOR ADULTS, ACCORDING TO THE MAIN OCCUPANCY SELECTED. BREAKFAST FOR CHILDREN MUST BE PAID AT THE PROPERTY

Amenities

  • Jet ski
  • Motor board ride
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Fitness
  • Volleyball
  • Beach volleyball
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon

Room Prices & Availability

Rooms

1 / 2

Triple Club Lagoon View

Facilities

  • Safe
  • Individually adjustable heating
  • Minibar
  • Desk
  • Internet access
  • Room size (sqm) : 70
  • Centrally regulated air conditioning
  • Alarm clock
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 6

Double Club Ocean View

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 70
  • Radio
  • Ironing set
  • Mini fridge
  • Extra beds on demand
  • Internet access
  • Wheelchair-accessible
  • Bathroom
  • Bathrobes
* Some services shall be paid at the establishment
+ More

Double Classic Lagoon View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Hairdryer
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Cable TV
  • Alarm clock
  • Number of bedrooms : 1
  • Wi-fi
  • Room size (sqm) : 35
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Intercontinental Deluxe Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Minibar
  • Desk
  • Room size (sqm) : 65
  • Wi-fi
  • Cable TV
  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Alarm clock
  • Safe
* Some services shall be paid at the establishment
+ More
1 / 4

Double Club Lagoon View

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • TV
  • Direct dial telephone
  • Wi-fi
  • Bathtub
  • Disability-friendly bathroom
  • Wheelchair-accessible
  • Bathrobes
  • Bathroom
  • Internet access
* Some services shall be paid at the establishment
+ More

Double Classic Ocean View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Individually adjustable air conditioning
  • Wi-fi
  • Individually adjustable heating
  • Centrally regulated air conditioning
  • Wheelchair-accessible
  • Safe
  • Tea and coffee making facilities
  • Alarm clock
  • Cable TV
* Some services shall be paid at the establishment
+ More

Triple Classic

Facilities

  • Desk
  • Individually adjustable air conditioning
  • Alarm clock
  • Centrally regulated air conditioning
  • Room size (sqm) : 70
  • Minibar
  • Wheelchair-accessible
  • Safe
  • Wi-fi
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 4

Double Classic

Facilities

  • Hairdryer
  • Safe
  • Wheelchair-accessible
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Cable TV
  • Alarm clock
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5

Double Deluxe Lagoon View

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Disability-friendly bathroom
  • Shower
  • Bathtub
  • Wi-fi
  • Direct dial telephone
  • TV
  • Number of bedrooms : 1
  • Room size (sqm) : 70
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 7

Triple Club Ocean View

Facilities

  • Room size (sqm) : 85
  • Wi-fi
  • Ironing set
  • Bathroom
  • Bathtub
  • Shower
  • Disability-friendly bathroom
  • Mini fridge
  • TV
* Some services shall be paid at the establishment
+ More
1 / 6

Triple Clasica

Bedroom : Double bed 131-150 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Make-up mirror
  • Centrally regulated air conditioning
  • Desk
  • Turndown service
  • Extra beds on demand
  • Mini fridge
  • Ironing set
  • Radio
  • Individually adjustable heating
  • Internet access*
* Some services shall be paid at the establishment
+ More

Triple Classic Lagoon View

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Minibar
  • Room size (sqm) : 70
  • Wi-fi
  • Cable TV
  • Number of bedrooms : 1
  • Individually adjustable heating
  • Desk
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Suite Deluxe Sea View

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Double Or Twin Side Sea View

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Quadruple Club Ocean Front

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Double Single Use Club

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Quadruple Accessible-Queen Size Bed

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Family Room Classic

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Junior Suite Superior

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Room Executive Ocean View

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Room Sea View

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Double Or Twin Deluxe

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Suite With Double Bed

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Suite Sea Front

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Double Standard

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Double Two Queen Beds

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Bed In Dormitory Standard

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Double Two Double Beds

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Double Classic Sea View

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Bed In Dormitory Classic

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Room Presidential

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Room Premium Queen Bed

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Double Or Twin Bay View

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Room City View

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Double With Balcony

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Bed In Dormitory Sea View

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Double With Double Bed

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Room Standard

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Room Classic Land View

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Room With Views

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Room Side Sea View

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Room Lagoon View

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Suite Club Sea View

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Double Accessible-Two Queen Beds

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Family Room Sea View

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Double Two Beds

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Room Club King Bed

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Studio Queen Size Bed

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Room Club Ocean Front

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Family Room Standard

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Quadruple Luxury

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Room Classic Ocean View

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Double Single Use Deluxe

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Room Two Bedrooms

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Double Or Twin Classic Ocean View

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Family Room Executive Sea View

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Suite Club Ocean View

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Junior Suite King Size Bed

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Room Classic Pool View

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Suite Ocean Front

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Suite Ocean View Two Queen Beds

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Double Or Twin Pool View

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Family Room Deluxe Sea View

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Room Luxury

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Double Standard

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Room Classic Sea View

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Suite Luxury Sea View

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Double Classic Queen Bed

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Double Business

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Bed In Dormitory Club

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Double Deluxe With Views

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Quadruple Classic Queen Bed

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Studio Standard

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Suite Standard

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Double Single Use Classic

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Family Room Lake View

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Room Premium

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Double Accessible

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Double King Size Bed

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Family Room Deluxe Lagoon View

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Family Room Lagoon View

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Junior Suite Ocean Front

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Single Bay View

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Double Deluxe Lake View

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Room Club Deluxe

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Room Deluxe

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Quadruple Classic Ocean View

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Quadruple Club

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Studio Sea View

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Room Classic King Bed

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Suite Club

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Double Standard

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Room Club Ocean View

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Double Ocean View Queen Bed

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Quadruple Deluxe

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Room Economy

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Double Presidential

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Double Executive Sea View

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Double Single Use Deluxe Lagoon View

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Double Or Twin Deluxe Lagoon View

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Room Club

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Room Standard

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Room Luxury

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Double Economy

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Room Business

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Double Classic King Bed

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Double Or Twin Accessible With Views

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Double Single Use Sea View

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Suite Luxury

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Suite Standard

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Double King Size Bed

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Family Room Pool View

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Family Room Garden View

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Room Club Sea View

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Suite Deluxe Lagoon View

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Family Room Classic Sea View

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Room Deluxe Ocean Front

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Double Classic Two Double Beds

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Studio Luxury

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Quadruple Classic

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Room Inner

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Quadruple Ocean View Two Queen Beds

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Suite Standard

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Suite Sea View

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Double Bay View

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Suite Presidential

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Double King Size Bed

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Double Ocean Front

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Room Ocean View

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Suite Ocean Front

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Suite Sea View Capacity 2

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Room Classic

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Room Pool View

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Suite Superior

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Room Deluxe Sea View

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Double Single Use Lagoon View

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Double Classic

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Double Deluxe Two Double Beds

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Double Deluxe

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Double With Views

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Double Deluxe Garden View

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Single Classic

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Double Or Twin Executive

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Room Run Of House

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Suite Resort View

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Suite With Views

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Double Single Use Club Sea View

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Room Deluxe

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Double Premium

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Quadruple Classic Two Queen Beds

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Suite Bay View

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Studio Deluxe

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Double Deluxe Bay View

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Suite Duplex

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Apartment Standard

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Room Classic Two Double Beds

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Single Lagoon View

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Room Superior Garden View

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Suite Ocean View

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Twin Two Double Beds

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Suite With Views

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Double Single Use Deluxe With Views

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Quadruple Deluxe Lagoon View

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Quadruple With Views

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Room Club Grand

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Suite Presidential

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Suite Sea View

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Suite Classic

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Double Or Twin Classic

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Junior Suite Sea View

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Quadruple Deluxe Sea View

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Room Executive

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Room Club

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Single Deluxe

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Junior Suite Sea View King Bed

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Room Partial Sea View

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Suite Club Grand

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Double Standard

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Double Single Use Classic Sea View

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Double Single Use Deluxe

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Quadruple Club

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Double Ocean View King Bed

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Junior Suite Lagoon View

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Double Garden View

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Family Room Deluxe

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Room Two Double Beds

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Suite Deluxe

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Double Lake View

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Junior Suite Garden View

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Quadruple Lagoon View

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Double Sea View

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Room Classic

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Single Side Sea View

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Suite Honeymoon

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Double Accessible King Size Bed

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Suite Deluxe Sea Front

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Apartment Club

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Junior Suite Standard

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Suite Ocean Front King Bed

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Double Executive

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Suite Lagoon View

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Double Luxury

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Family Room City View

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Double Classic Two Queen Beds

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Double Club King Bed

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Single Accessible With Views

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Double Deluxe

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Suite Presidential With Views

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Suite Ocean View King Bed

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Apartment Sea View

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Double Club Queen Bed

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Suite Standard

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Triple Standard

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Statistics & Profile

  • Year of construction : 1975
  • Year of most recent renovation : 2016
  • Total number of rooms : 300
  • Number of floors (main building) : 6
  • Annexe (s) : 1
  • Number of floors (annexe) : 10
  • Single rooms : 115
  • Double rooms : 175
  • Suites : 10
  • Disability-friendly rooms : 2

InterContinental Presidente Cancun Resort is booked in hotel categories: Business hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 16:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 13:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi* 20 USD Per unit/night
  • Local and international calls
  • Car hire*
  • Transfer service*
  • Secure parking
  • Valet parking*
  • Airport Shuttle*
  • Room service*
  • Laundry service
  • Launderette
  • Medical service*
  • Day-care centre*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area : 3
  • Clothes dryer
  • Private pool : 2
  • Electric kettle

Activities

  • Jet ski*
  • Motor board ride*
  • Diving*
  • Windsurfing*
  • Sailing*
  • Catamaran sailing*
  • Canoeing
  • Pedal boating
  • Table tennis
  • Fitness
  • Volleyball
  • Beach volleyball

Health and beauty

  • Sauna
  • Steam bath*
  • Hot tub
  • Massage*
  • Spa treatments
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre

Business

  • Conference room : 3
  • Meeting room
  • Projector*
  • Printer*
  • Photocopier*
  • Business centre
  • Audio-visual equipment rental*
  • Fax*

Restaurant service

  • Café
  • Bar
  • Restaurant : 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 2
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • TV lounge
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Vegetarian meal

Tripadvisor Reviews

Tripadvisor traveller rating

3780 reviews

Traveller rating

Excellent
2288
Very good
909
Average
289
Poor
154
Terrible
140

Rating summary

Location4.6
Sleep Quality4.4
Rooms4.2
Service4.4
Value4.1
Cleanliness4.5

Recent Tripadvisor reviews

SergioMZA

New York City, New York

Great hotel stay in Cancun

31 May 2025
Stayed here just for 2 days but well worth it. This was my first time in the Cancun hotel zone ( since I usually go to other places around Cancun). Getting there was relatively fast from the airport, just under 25 minutes. We were checking in early (a plus!) and got to enjoy the beach very quickly. Beach is beautiful, clean with amazing clear water. You can actually see different hazes of turquoise, light blue, green water. Incredible. Sand is fine and bright white. Bring sunglasses! Pool is huge , although not deep at all, has 4 jacuzzi’s ok the side which are very nice. Iguanas do roam around freely around this area. Breakfast buffet had a lot of variety , had many things to choose from. Intrestenly they had a person with a hawk walking around the dining area to spook away annoying birds that were trying to enter and get some leftovers from the unattended plates. What interesting to see the exotic bird of prey. Hotel does seam a little outdated, since I believe it was constructed in the 1970s, lobby is huge and the rooms are very comfortable. The bathroom and shower area has kind of an awkward sliding door, which had to be closed or other guests in the bedroom might catch a glimpse of you. Made use of the hotel gym, a bit small , but does the work. All Staff in general was very nice , friendly and helpful. We were just a few minutes away from major restaurants (about 15-20 minutes on Uber) Overall, the hotel is a very good choice to stay when in Cancun. Enjoy.

Vykmartin

 

Scandalized

31 Jan 2025
Scandalized by your silence and your total lack of professionalism, I can only strongly advise against staying at this hotel, where I was the victim of fraud. I stayed at your establishment from the 25th until 31st of January 2025, and since then, I have been trying in vain to recover MY money. I stayed at your hotel in February, during which two deposits of 8,000 Mexican pesos each were held on my account. At the end of my stay, one of these amounts was debited, despite the fact that I had already paid for my entire stay in full and in good faith. No explanation was provided for this charge. Since then, I have made multiple attempts to contact your team (three to be exact) but I have received no reply, and no refund has been issued. Meanwhile, I have incurred additional costs trying to resolve this issue. Your customer service has proven completely unresponsive, except when it's time to collect payments. This is utterly shameful for a hotel group that claims to offer five-star service. You charge for luxury, but deliver indifference and theft disguised as a deposit. This is no longer incompetence it's dishonesty. It is simply unacceptable. You are nothing but common scammers.

Tripadvisor Overview

Surrounded by white sand and crystal-clear Caribbean waters, InterContinental Presidente Cancun Resort is a five-star luxury resort located on the best beach in Cancun. Enjoy breathtaking views of the water, five dining and beverage venues, a kid's club for children, and convenient location close to Cancun's vibrant nightlife. Unwind with a spa treatment, or simply relax in your room and enjoy the tranquility of the calming sea.

More Hotel Information

To take into account

  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return