Jambuluwuk Oceano Seminyak Hotel

Our experience closely reflected many of the recent reviews mentioning cleanliness, maintenance and breakfast. In hindsight, I placed too much emphasis on the attractive price and positive reviews. Positives: Friendly staff, comfortable bed, well-equipped gym, and a good location within easy walking distance of the beach, restaurants and shops. Moodest Café next door served great coffee and was an excellent breakfast alternative. Unfortunately, the hotel is clearly showing its age and lacks the level of maintenance and housekeeping we’d expect. Many of these issues may not be obvious during a short stay, but over eight nights they became a consistent part of our experience. The main issues were: * Poor housekeeping and cleanliness: mould and heavy limescale in the bathrooms, dirty mirrors and light fittings, floors that didn’t appear to be properly mopped, and after housekeeping the bathroom vanity still left a white towel brown when wiped. * Maintenance: damp-smelling wardrobe, constantly running toilet, wooden drying rack that stained our clothes, and a lounge missing back cushions with a sheet covering stained seat cushions. * Pool areas: the Superior Pool Access rooms—a key selling point in the listing photos—only receive direct sunlight until around 11.30 am due to the high surrounding walls. The decking around both pools needs maintenance, rooftop loungers were heavily stained, and there is no shade around the rooftop pool. * Breakfast: average for a Western diet, limited choice, and consistently slow. Having one person cook every egg order resulted in waits of 20+ minutes, and on several mornings the cook appeared inexperienced, leaving many guests frustrated. * Bar purchases couldn’t be charged to the room. While there are genuine positives, they were outweighed by the ongoing cleanliness, maintenance and guest experience issues, and we wouldn’t choose to stay here again

Excellent hotel, the shower not so much.

Excellent location in Seminyak nice relaxing atmosphere and great staff we arrived and were upgraded to a junior suite which was a lovely surprise great value for money will be staying here again

Location: Seminyak- 10-15 min walk to the beach, lots of bars and easy access to food and transport. Atmosphere: 30+ Rooms: Suite- No Complaints, very comfortable, could do with extra storage. Value: Good value for money. Cleanliness: daily room service available. Noise Level: Nil issues with noise. Service: Staff polite, unfortunately a wait for food and drinks by the downstairs pool as has to come from a different area. Amenities: 2 pools, gym and restaurant- hotel needs a bit of loving, as looking slightly tired in places… Good value for money though..!

The biggest disappointment during my stay was the bathroom. The bathtub and shower area are very old and covered with mold in many places. The shower fixtures are worn and poorly maintained, and the drain did not work properly, causing water to accumulate. The bathrooms urgently need renovation and much better maintenance. Another issue is that the hotel appears to be a popular destination for large tour groups, particularly from India. This resulted in significant overcrowding throughout the hotel, including the elevators, swimming pool, and restaurant. The large groups also created a considerable amount of noise, making it difficult at times to enjoy a peaceful and relaxing stay. Breakfast was acceptable and the dining area was clean, but the food selection was limited and became very crowded during peak hours. On a positive note, the staff were outstanding. Every staff member I interacted with was friendly, welcoming, professional, and genuinely helpful. They deserve the highest rating for their excellent service and hospitality. The bed was large, comfortable, and clean, which made sleeping enjoyable. The hotel's location is also very good, with easy access to restaurants, shops, and nearby attractions in Seminyak. In terms of value for money, the hotel offers reasonable value because of its excellent staff, comfortable rooms, and convenient location. However, the outdated moldy bathrooms and the overcrowding and noise significantly reduced the overall experience. The wonderful staff and great location are the hotel's strongest points, but the poor condition of the bathrooms and the constant overcrowding prevent me from giving a higher rating.