Just back after another long stay. Brilliant hotel. The reception staff are friendly and always willing to help you, especially the lovely Ceren. Our housekeeping lady, Ismihan, was excellent and always smiling, as usual; towels are replaced daily, and bed linen is changed regularly. All public areas are kept clean. There is a massive choice for breakfast, something for everyone. A wide variety of cooked and cold dishes at dinner time, together with the Street Food section by the restaurant. Special mention to Pelin, Pinar and Serenay, they are so helpful. The lunchtime snack bar is the best one out of all of the hotels that we have been to, you are spoilt for choice. Bar staff are good and remembered what we drank. The pool staff keep the area clean. Gurkan will go out of his way to help you. The pools are thoroughly cleaned every night. The YOLO team make every effort to ensure that you are having a great time, thanks Jay, Oktay, Mustafa, Özcan and Rio (ones that we had the most interaction with). Guest Relations staff - cannot give them enough praise, they go above and beyond to ensure that they help you, in whatever way they can. So, many thanks to Ozlem and her assistants, Boran and Gülben. Sercag and Serhat run Candy Corner and offer lots of treats. Extra special thanks to Ilker, Deniz, Özlem, Ceren, Çılem, Serife and Fatih for making sure that we were well looked after.