What can i say about this hotel? It really isn’t given the credit it deserves, granted i saw bad reviews about unruly guests etc HOWEVER! This is not the hotels fault, its down to the sheer greed of some of these guests with the All Inclusive bar! So, our first ever visit to this hotel has been amazing from start to finish, we booked direct via Deniz who was amazing from start to finish. We had a private transfer arranged via the hotel who was ready & waiting for us arriving into Dalaman, the driver helped with our luggage & we got to transfer (3.30am) we were given a bottle of water each, tv remote, wifi password & told to pick up the phone if we needed a shop or toilet break. Given the time & having a child with us we decided to go straight through. We arrived at the hotel where a member of staff carried our luggage up the steps to reception, a quick check in, wristbands given & the staff member showed up to our room & showed us how to open safe & set out own passcode. Room was in the reception block & we were upgraded to one of the newly refurbished superior rooms. These rooms are beautiful, clean & comfortable. Not massive rooms but perfect for what we needed. All staff we encountered were absolutely lovely, they all said, hello or good morning etc. all happy & smiling, very welcoming. The entertainers were a breath of fresh air, so much energy & fun. My little girl loved them all & we did get a lot of laughs ourselves. The food is second to none! The snack bar is one of the best i’ve seen all inclusive (the jacket potatoes 👌🏻) the ice cream was beautiful, hotel inside & outside is gleaming, constantly being cleaned, the pool lads work their socks off keeping poolside clean. we could not fault anything AT ALL about this hotel. We’ve now found our annual holiday destination & our forever hotel. We also had a turkish bath & medical massage, even did a kids package which is perfect! I had my hair cut by Emre in the salon 😍 i’m so glad i couldn’t get an appointment at home & will be back, i had some beautiful photographs done of my little girl & some of us together. Reasonably prices & stunning. we purchased from the gift shop & from the clothes shop, the little supermarket was great too, a little over priced however if you don’t want to venture out its fine, my daughter loved sweet corner, reasonably priced also. I genuinely feel safe at Julian & would be more than happy to travel alone with my little girl & actually don’t have to leave the hotel for anything if i don’t want to. I really wish everyone would leave their positive reviews instead of seeing negative, the positive would greatly outweigh the negative. I’m actually sad to be home. Julian just has it all & ticks all the boxes. Oh & the maids are Ninja’s 😂 leave for 5 mins & come back to a clean room, Selma our maid always made a fab job of our room & i frequently, unintentionally left valuables on the side etc & nothing was ever touched. Thank you all for a perfect holiday. See you all soon 😘