This hotel was absolutely insane. It was super crowded, as in no space in either of the pools and all the pool loungers were occupied before 8 am. Most of the parents were getting crazy drunk and their kids were running amok. Seriously, I’ve never seen so many horribly behaved children in my life. There was one little girl who was squirting adults in the face with a water gun. When a security officer approached her and asked where her parents were the brat squirted him in the face too. Unbelievable. I feel bad for the people who work there. This hotel reminded me of how my friends and I acted when we were 18 and went to Cancun so we could drink alcohol. The adults with kids act like immature 18 year olds who have no class and are only worried about getting obliterated drunk. The bartenders do an excellent job keeping up and they give out the drinks fast. The staff was very helpful. I thought the food was horrible. There was zero seasoning or taste to anything. I saw a little girl shove her dirty hand in the croutons instead of using a utensil right in front of her mom (who didn’t do anything to correct her daughter, even when she did it for a second time). Overall, though the staff was great I would definitely not return because the guests the hotel attracts are akin to teenagers who are drinking alcohol for the first time. And their kids are obnoxious brats.