Julian Club Hotel

Great food& yolo entertainment team best Nice rooms & services

Great food great entertainment and very good service over all. Especially curlyyy. Very clean hotel yolo team very good. Cleaners very good

Julian Club Hotel, Marmaris – My Review After 7 Nights I stayed at Julian Club Hotel for 7 nights with my 15-year-old daughter on an all-inclusive holiday booked through Jet2holidays. After our stay, I have mixed feelings about the hotel. There are definitely some positives, but there are also quite a few things that, in my opinion, need improvement and that future guests should be aware of before booking. Staff and cleanliness – a positive I will start with the positives. The bar staff did a very good job throughout our stay. The hotel staff in general were friendly, polite and always smiling. The cleanliness of the communal areas was also a positive. It was clear that the staff regularly looked after these areas and kept them clean and tidy. Jet2 representative and excursions – a big positive A big advantage is having a Jet2 representative regularly available at the hotel. You can easily get information and book different activities and excursions, including boat trips, waterparks and various other trips. I also found the prices very reasonable. We booked a full-day boat trip and I paid £48 in total for myself and my daughter. This included the full-day cruise, lunch, drinks and transfers from the hotel and back again. I thought this was very good value for money, and being able to easily arrange excursions through Jet2 at the hotel was definitely one of the positives of our holiday. Food – very repetitive One of my biggest disappointments was the food. During our 7-night stay, the meals were extremely repetitive. Breakfast and dinner were practically the same every day. Lunch also had very little variation. For example, one day there might be pasta with mushrooms and another day pasta with spinach. Apart from small changes like this, the food was very repetitive. The choice of fresh fruit was also very limited. Throughout our stay, it was basically the same selection every day: apples, watermelon, melon and oranges. Another disappointment was that lunch was not served in the main restaurant. Instead, it was served in the pool area, in the same place as the snacks. For an all-inclusive holiday, I would have preferred the option of having a proper lunch in the main restaurant. I also noticed that the hotel's own dress rules for the main restaurant were not being enforced. There is a clearly visible notice saying that guests should not enter the restaurant wearing swimwear. Despite this, I regularly saw people entering in swimming costumes and did not see staff addressing it. If a hotel displays these rules, I believe they should also be enforced. Air conditioning in the lobby and main restaurant This was a major negative, particularly considering the high temperatures in Turkey. There are air-conditioning units installed in both the lobby and the main restaurant, but during our stay the air conditioning was not switched on. Instead, ceiling fans were used, which made very little difference in the heat. This was particularly uncomfortable while eating in the main restaurant. I find it difficult to understand why air conditioning is installed but not used when temperatures are so high. I am attaching a photo taken in the lobby showing the installed air-conditioning units as well as the ceiling fan. Water slides – only 2 hours per day Another major disappointment was the very limited opening hours of the water slides. The slides were open only twice a day: 10:00–11:00 15:00–16:00 This means that the water slides were available for only 2 hours in total each day. When choosing a hotel with water slides, especially when travelling with a child, I expected them to be available for a much larger part of the day. Wi-Fi – £50 for access in the room Another negative was the Wi-Fi. Free Wi-Fi did not cover our room. When I asked about having Wi-Fi in the room, I was offered access for an additional £50 for the stay. In this day and age, I believe Wi-Fi in hotel rooms should be a standard service rather than something requiring such a large additional payment. Room and air conditioning Our room and balcony were very small. However, the biggest problem was the position of the air-conditioning unit. It was located directly above the bed, meaning that cold air was blowing directly towards the person sleeping underneath it. I found this very uncomfortable. Arrival at approximately 1:00am We arrived at the hotel at approximately 1:00am after travelling. Despite having booked an all-inclusive holiday, we were not offered any food on arrival – not even a simple cold food package. I was travelling with my 15-year-old daughter, and I believe that when a hotel is expecting guests to arrive this late, it should provide at least a basic cold meal or a small pre-prepared food package. Sunbeds There was also a problem with guests reserving sunbeds with towels. Sunbeds could be covered with towels even when nobody was using them for a long period of time. As a result, it could be difficult to find an available sunbed around the pool. Entertainment I appreciate the work of the entertainment team and the effort they made to keep guests entertained. However, I did not particularly like some of the evening activities, such as bingo or Squid Game, where the prize was money collected from the participating guests. In my opinion, a family hotel could offer different prizes instead – for example, a massage or another hotel service, or small prizes for children. Personally, I don't think cash prizes are the best choice for family entertainment. Late check-out – useful, but very expensive I do consider the option of keeping the room after the normal check-out time to be a positive, especially for guests with late flights. Standard check-out is at 12:00, but during our stay the prices for keeping the room longer were: - until 16:00 – £80 - until 18:00 – £100 - until 20:00 – £150 Having this option is definitely useful, but in my opinion the additional charges are very high. Overall Julian Club does have some strong points, particularly the friendly and smiling staff, the very good bar staff, the cleanliness of the communal areas and the easy access to reasonably priced excursions through the Jet2 representative. Unfortunately, there were too many negatives for us to consider the stay completely satisfactory. My biggest disappointments were the repetitive food, water slides being open for only 2 hours per day, the £50 charge for Wi-Fi in the room, the air conditioning not being used in the lobby and main restaurant, the small room with the air-conditioning unit directly above the bed, and not being offered even a basic cold meal when we arrived at approximately 1:00am. I wasn't expecting luxury, but after booking a 7-night all-inclusive holiday, I did expect a better standard in these basic areas. I hope the hotel takes comments like these as constructive feedback, because with a few improvements the overall experience for guests could be much better.

As a family we are disappointed with our experience at the Julian hotel. We did however loved adventuring outside the hotel location is great near shops and 5 minutes away from the beach. At the hotel it’s quite overcrowded at the bars, you have to queue for everything such as ice cream. Not enough staff working. Staff can be rude especially at the bar. Atmosphere is good and the music is good at the pool as it’s on all day. Activities in the pool are good such as inflatables. We were happy with the room a bit out dated, but very clean and tidy. The maid was the nicest staff member, we loved her. You do have to pay for WiFi in the room though. The food is good but can be repetitive. Me and my boyfriend’s mam enjoyed the food but not good if you’re fussy. Not great selection for fruit. We enjoyed our stay but won’t be returning.

Great atmosphere, lovely rooms and great entertainment team who always makes sure there is something to do. Couldn’t complain