Justiniano Club Alanya

We stayed here for 11 days in July 2026 as a family. This was our worst holiday in Turkey despite visiting the country many times. Our room was in unacceptable condition: stained mattresses, a cockroach, a leaking toilet, a clogged sink and a broken air conditioner. We spent the first days of our holiday reporting problems instead of relaxing. Although technicians came several times, the issues were never properly resolved. The hotel is far too small for the huge number of guests. There is only one main pool, which was overcrowded all day. Finding a free sunbed was almost impossible unless you reserved one very early in the morning. The loungers and cushions were dirty and stained, the umbrellas were too small, and many areas around the pool were poorly cleaned. Trash bins often overflowed, and the tables near the loungers remained dirty for hours. The restaurant was another major disappointment. It was constantly overcrowded, with long queues even for simple items like pancakes. Plates, glasses, cups and cutlery were frequently dirty. The food selection looked large but consisted mainly of the same ingredients presented in different ways. The coffee from the machines was undrinkable. The hotel staff and management did not provide effective assistance. Guest Relations and the tour representative failed to solve our problems, and the only solution offered was to pay a large extra amount to move to another hotel. The daytime animation was minimal and repetitive, while the evening entertainment was disappointing. By the end of the holiday we no longer wanted to visit the restaurant or the pool. The only thing we truly enjoyed was the beautiful sea. Everything else was far below our expectations. Unfortunately, we cannot recommend this hotel.

Stay here for a week, apprecıate for everythıng hotel stad,nıce vıew from Fısh restaurant, vacatıon ıs satısfıed