We booked two 2-bedroom villas and a one-bedroom suite with a jetted tub, and the experience was downright terrible. The property is old and riddled with issues. The roof leaks, water doesn't come in the taps unless you complain multiple times, and the gate is nearly impossible to lock or unlock because the key won’t turn. The bathroom jacuzzi? Completely useless because the water doesn't drain. Upon checking in, we had to complain just to get the RO water filled. Despite reaching the villas around 11 AM, the first room was only ready at 2 PM, and the last one wasn’t handed over until 2:40 PM. Unacceptable. The worst part? One evening, the foyer roof collapsed, leaving a gaping hole of 5x5 feet. This was incredibly dangerous, especially since we have a 6-year-old child. This facility is falling apart and clearly needs a complete overhaul, but it’s obvious the owner isn't investing enough in maintenance.