My husband and I stayed at your facility for 7 nights from Thursday the 18th of Jan till the 25th of Jan and we stayed in the 'Kanaka' villa. It was a great stay, however there were some things that concerned us during our stay and would be constructive feedback for your future guests. We had no hot water the whole time. When having a shower the hot water only stayed on for a minute then went cold. We saw the reception about this and maintenance looked at it, however water continued to be cold. People were constantly parking in our parking spot outside our villa. We hired a car one day and we had no where to park as someone had parked in our spot. Couple days later same thing happened (please see photo attached). More water should be provided as we can not drink the tap water. We were provided with 4 bottles of water our entire stay. We had to keep buying bottles of water. May we suggest to provide a bubbler of water to guests. The same for toilet paper. We had to keep asking for it. On our last night, there were construction workers breaking up concrete and working at 1045am, to which I approached reception straight away. Lastly, upon checking out the hotel worker showed us mild soiling of the bed sheets. Unfortunately I unexpectedly had my women's monthly and didn't mean to soil the sheets. It was only slightly, the stain could easily be removed and we apologised. It is a natural thing to happen for women. The hotel worker then said to us we had to pay 50,000 for this and laughed. As a woman I am disgusted and disappointed and has left a sour taste in our mouth not to mention a disappointing end to our holiday. I fear for other women who stay at your facility. Due to this encounter we will never stay at your facility again, and we hope this does not happen to your guests (especially female) in the future. On a positive note the villa was in a great location and was close to cafes, restaurants, laundry services, and supermarkets.