We visited the hotel as a family of three during the UK Easter holidays. We had booked the hotel on a B&B basis. The hotel is set in beautiful surroundings which make you feel like you are in the middle of a rainforest, with numerous pools and large garden spaces that allow you to sit/lay beside the beach overlooking the seashore. We were moved after one night as there was an electrical problem in our room, causing the lights to flash. This move was done quickly and efficiently. Both rooms were really nice however I preferred our second room (4207) as it was closer to the beach and had views over the swim-up pool. The breakfasts at the hotel were excellent and would cater for most tastes. The area outside the hotel contained many restaurants, bars and supermarkets which meant there was lots of variety when eating out in the evening. All the restaurants were very competitively priced – particularly if you ordered Thai food. My favourite lunchtime restaurant was Nana’s which was just along the beach from the Merlin and the food is superb. We didn’t do any official trips as we have visited Khao Lak in the past but we took a number of trips into town where we ate out and visited the markets – where we bought a load of ‘designer’ gear 😂 The weather was superb despite some dodgy weather forecasts. We had rain – but it was mainly late afternoon or at night and certainly didn’t affect our stay in Thailand. On our last visit to Khao Lak we stayed in a villa at the Apsara and I thought that that experience could not be topped. But, we loved the Merlin so much we came home and have rebooked for next year. The Apsara – particularly on the Villa side - is perfect if you go all inclusive and don’t really want to leave the complex. But, the Merlin feels a lot more like being in Thailand and there’s a lot more going on just outside the hotel. The staff were great, the rims were great, the outside spaces were great and the location is great. I thoroughly recommend this hotel.