Spent a week at the hotel at the end of September, beginning of October. Like some of the other reviews, I have to agree that this is not or no longer a 5 star hotel tired looking in parts, some bar chairs broken and noticed in parts tiles missing on walkways. Room cleaned each day, staff pleasant. I can’t complain about the food, plenty of choice and was nice in my opinion. The bar was ok, but serving in drinks in small flimsy plastic cups should be changed, especially as the hotel charges an environmental tax on arrival…… not very sustainable and or environmentally friendly….. The entire entertainment team were amazing, trying their best and keeping us all entertained, thank you.