Kipriotis Village Resort

The bathroom was dirty, must got through renovation. The towels are dirty. There’s a strong smell of sewer in all

We had an horrible experience in this hotel, it doesn’t deserve the 4 starts, maybe 1 star will describe the quality. Our room stinks of sewer, the ac doesn’t work properly, the bathroom was dirty, the fridge and phone don’t work at all, we had to wait more than 2 hours just to receive the towels for the beach. The reception wasn’t helpful at all. We were looking forward for a relaxing vacation, but this place madre our nightmare come true.

Tine was absolutely incredible. Our whole family enjoyed massages with her during our stay, and it was such a wonderful treat for us all. I had a full body massage and facial, and from start to finish, her touch was amazing. Her knowledge and passion for relieving tension and working on tired, tight muscles really shone through. I left feeling completely relaxed, recharged and refreshed. Our three children; two 11-year-olds and one 12-year-old, also enjoyed their very first massages, and Tine was brilliant with them. Her patience, empathy and ability to make them feel comfortable and relaxed made the experience really special for them. The strawberry flavour smelt divine. My husband’s full body massage was also very much needed and did wonders for easing his tension and stress. Tine is incredibly professional, skilled and attentive, and her warm personality and bright smile lit up the room. What a treat for the whole family, we would highly recommend her and a visit to the resort spa.

There is an amazing SPA place. I was given a massage by Tim. Fabulous experience, the lady knows what she is doing. I enjoyed every minute of it.

I honestly wish I hadn’t read the reviews before we arrived because some of them were so bad that I was seriously considering changing our holiday. We were 2 adults and 2 children. We arrived after midnight and were in our rooms within about 15 minutes, which was excellent after a long journey. We stayed in a maisonette next to the water slides. The room was absolutely fine for what we needed, although the mattresses were **rock hard** and definitely not the most comfortable. **Room service/housekeeping:** The maid came in every day to make the beds, but not much else seemed to be done. After two days we asked for fresh bath towel, She wasn’t particularly happy about giving us them, but eventually did. After that, the towels seemed to be changed daily. **Pools:** The pools get very busy, so if you want a decent chance of getting a sun-bed, you need to be up early. Some areas around the pools were quite dirty, although a lot of this was down to guests not cleaning up after themselves or their children, I even saw one family allowing their child to wee in a bush when they were literally next to a toilet 🤦‍♂️ **Food:** The food wasn’t too bad, You have to remember this is a cheaper all-inclusive holiday, so you get what you pay for. There was enough choice, but we did eat out in Kos Town on a few nights, which was easy enough. **Location:** The location is really good, Kos Town is only around 10 minutes away by taxi, so it’s very easy to get out and explore. **Staff:** Generally, we found that if you were nice and polite to the staff, they were nice and helpful in return. Unfortunately, our biggest disappointment was the hotel reception, which actually resulted in us missing a trip we had booked. We had booked a 3-island boat trip on one of the pirate ships from Kos Town. The night before, I asked reception to pre-book us a taxi for **8:30am**, as we needed to be in Kos Town for **9:15am**. They confirmed that this had been arranged. We arrived at reception at 8:20am and waited until around 8:45am, but the taxi never arrived. We went back to reception and were then told that they had **forgotten to book it*. They quickly arranged another taxi after we explained that we were going to miss our boat. Unfortunately, it still didn’t arrive in time and we ended up missing the trip. The hotel gave us a **€15 taxi voucher**, but the trip itself had cost us £80, so unfortunately that didn’t really compensate us for what happened. **Would I return? No.** I don’t feel this is a 4-star hotel in its current condition. It needs quite a lot of investment and updating. From what I’ve heard, improvements are planned over the next few years, and I really hope they do happen because the hotel has potential. That said, despite the issues, we still had a good holiday. If you’re looking for a cheap family holiday and don’t expect 4-star luxury, you can still have a good time here. My advice would be **don’t let the bad reviews put you off completely — but don’t expect a true 4-star experience either. **