This hotel is just off the main busy road in a great location but as soon as you step into reception you can't hear any noise and it feels like a tranquil paradise a million miles away from the hustle and bustle. Our room was beautiful, much bigger than we expected, with a huge bathroom and balcony. All the public areas were lovely, clean and well maintained, even the pool toilets, great attention to detail everywhere. All the staff were incredibly polite, friendly and helpful and nothing at all was too much trouble, but I would like to say a particular thank you to the lovely Wika who, hearing us ask about the vegetarian options on the afternoon tea, independently made sure we got fantastic freshly cooked breakfast items each day of our stay. I loved our stay here and wouldn't hesitate to return. The only negative wasn't the hotel's fault as such but a group of guests chain smoking all day round the small pool area was quite off putting, perhaps the hotel could consider making the area no smoking for the consideration of other guests?