We arrived at the hotel at around 10pm. We are a family with a 4 year old and 2 year old at the time, the 4 year old being autistic. As we entered the room, the kids made SOME noise, no more than any other kids would. The person in the neighbouring room felt it was justified to bang on the wall to indicate his annoyance. The next day we got a call from the hotel lobby claiming the kids are being too loud and that they would kick us out of the hotel. My wife has stage 4 lung cancer and they threatened to evict guests in their country because kids were making noise on a family hotel. They had no issues that the neighbour himself was being abusive. They toned down their eviction threat after multiple conversations, but would never accept the audacity of their words. I wanted to be out of there as soon as possible. Additionally, you see clear preferential treatment. If you are brown, you are no one. If you are white, you are right, and will be prioritised over everyone else. This was supposed to be a little break for my wife but they were really nasty. Additionally, the taxis working with the hotel scammed us. Took us on more trips than specified and they charged €15 per stop. I didn't have it though. The hotel generally does look good but the hallways for the rooms look so old, very out of sync with the rest of the hotel. I booked through loveholidays and did manage to get some money back due to poor service but even loveholidays were terrible to deal with.