Agree with other reviews on star rating. It’s defo not a 5. So saying, the tired rooms, they were cleaned very well. Clean bedding every other day and towels. But the staff make this hotel. They are just all brilliant. The hotel is bricks and mortar, the staff make it! We had a wonderful time. Special thanks to George and Theo in the bar. Billy collecting and keeping every table clean. That all work so hard. The housekeeper very friendly. The restaurant staff, especially Roy. As it was end of season they were allowed to join in with us at the dj night, and it was the best experience. The food, breakfast was the worst meal, it was ok , but very strange to swerve green beans, sprouts, carrots etc. the eggs, beans and bread etc was fine. Quite a good choice every day for evening meal, desserts ver6 very good. The hotel is having a massive refurb now, so issues with rooms should be sorted. One criticism, the last day , the beach bar and pool bar was closed. We were there two weeks , but some people only went for a few days , so that was a little unfair, I understand the hotel was closing the next day but even so?… The location is beautiful. Fab sunsets! But if you like a lot of of life around, this is not for you. Mastichiari is two mile away. We walked it a couple of times . Lovely little village. There is a taverna about 10 mins walk away, which serves good food and drinks. “ dolphin bay” All in all this was a fantastic holiday, , it’s what you make it. The staff were the BEST!