Kresten Palace

Amazing atmosphere and amazing staff! Especially Kiko! Done too zomba, mini golf , quiz night , ping pong! It was incredible an experience of a life time! 100% recommend coming here, wether is with family , friends or couples! Suitable for all. So happy with the service here!

Cannot fault this place, amazing staff and very attentive. Always smiling, very interactive and amazing for both children, friends, couples and family. Kiko is the best , had us up for quiz nights and Greek nights too. Definitely will come back. Thank you Kiko for the most amazing time here!

If you ever want to eat a fried egg that is perfectly runny, yet ice cold, this is the hotel for you. No matter what time you eat - first thing, an hour in, towards the end, the food was cold. That's a particular concern when you're the first through the doors. How long was the food sat waiting to get cold before the doors open? The only food that wasn't, came from the carvery. The food is repetitive. In 10 days we saw the same main menu dishes 4 or 5 times. Despite being by the sea, all the fish is clearly purchased frozen. There are 2 banks of the same dishes to ease the queues. However they only provide labels on one of them. So either you guess what the dish is, or go to one bank to read the labels, then go back to other bank to pick your food. This is where the repetitive menu helps, you soon memorise what the dishes are. Not all dishes come with a serving spoon. I don't why there is such a shortage of cutlery but surely you'd expect sufficient spoons / ladles for the servery. The food itself was fine once you embraced the coldness. It's reasonable food for a half board hotel. Plenty of choice, plenty of healthy options, limitless chips for the kids. Fantastic deserts, absolutely unbeatable cakes and the waitresses are lovely. Rooms are OK. We had 2 rooms, we swapped with our children from their assigned room as there was no deadbolt on the door. The rooms come out onto an open air corridor, so we didn't feel safe leaving teenagers without a deadbolt. During the stay the rooms were cleaned very well, only let down by check in, with someone's hair on the floor, and a stained bedsheet. The children's showerhead holder was broken meaning they had to hold the shower themselves. This is indicative of the lack of care in this hotel. Corridors had dozens of lights missing, sliding doors had broken glass, broken floor tiles were common, lift call buttons wobbled and so on. It gives you an impression of a 1960s tower block in a rough estate. It's frustrating because for very little money you could repair this hotel. It is a nice place, the bar, the pool, the main lobby areas are fantastic. So why can't they change the broken lights and broken glass? The positives - the staff, bar the receptionists, were all amazing. friendly cleaners, waitresses, bar tenders. A big shout out to the pool bar staff who were all exceptional, and good humoured even when shivering in the rain. The pool bar kitchen was amazing. Reasonably priced, HOT!, and delicious. Highly recommend the food and drinks there. Receptionists were rude. It felt like they didn't want to be there. Final highlight was check out where for the first time in my life, they didn't provide an itemised bill for things charged to the room - just bluntly requested several hundred euros per room. There are hidden charges - the small room safe costs several euros a night to use. WIFI in public areas is free, WIFI in the rooms is chargeable per item, in either 3, 5 or 7 day amounts and loses connection often. If you want to drink anything including water for the evening meal you have to pay. Juice and coffee is free at breakfast however. We enjoyed our holiday. We would just like to see a small amount of investment during the off season to ensure when the hotel opens in April, it looks fit for purpose everywhere.

The hotel and the restaurant was top notch. As a first time visitor, my wife and myself felt at home. The hotel staff were so hospitable and they made sure everyone felt welcome even with the huge crowds. The food in the restaurants was so amazing that I will be visiting again. A special shout out to Magerita and Niki who where exceptional in discharging their services with a smile always on their faces. Thanks Kresten Palace Hotel and keep up the good work 👏

This is our first time in Rhodes, great hotel and entertainment. Staff were amazing and very friendly. Plenty of space by the pool. There are lots of activities during the day and night. Thank you Kiki for the crazy entertainment on the nights.