Kuta Paradiso

the hotel is a good value for money it is very close to the beach and the local souvenir market and short drive from airport 15 min if not too much traffic. Staff was nice and helpful, initially we got rooms that have a window directly over the adjacent pub / restaurant it had loud music till early morning. after us complaining the manager was very helpful and found us different quite room. The hotels rooms could benefit from renovation. the rooms smell of old age , some buttons don't work , sink and the bench top in the bathroom have a few centimetres gap and will splash on you. the rooms however cleaned regularly and kept clean by the staff. The hotel is right next to the beach but does not have direct access , to get there it either walking through the market or going via parking lot outside of hotel via back alley. Breakfast was included in the cost and was a good value as well, good variety of foods and taste. The biggest issue that we had was actually with the food from restaurant that belongs to hotel which is located right outside of parking lot Were eating local food from other places with no issues for several days . but last night before departure we ordered pizza from the hotel’s restaurant which tasted cold and wasn't fresh but reheated. all five of us got stomachs pain morning after

What can I say that hasn’t already been said in countless other reviews? Kuta Paradiso Hotel is the kind of place that probably was great—about 20 or 30 years ago. Unfortunately, it feels like almost nothing has been renovated since then. The entire complex is extremely run-down, with visible mould, cracks, and structural damage throughout. The rooms leave a lot to be desired. Our balcony door was nearly impossible to open or close, and we regularly heard animals—possibly even rats—scurrying through the walls at night. We encountered cockroaches on multiple occasions, the toilet flushed poorly, and the shower barely functioned. The bathtub was so mouldy we avoided touching it altogether. While housekeeping did come daily, their efforts were minimal: they emptied the bins, changed the towels, and made the bed, but the bed linen was not changed regularly. There was a fruit platter left in the room on arrival, which was a nice touch—until it began to rot and mould and wasn’t removed. As for the breakfast buffet, there is some variation in food choices, but it rarely changes day to day. The quality was average at best, and after the first few mornings, we often chose to eat elsewhere. More concerning was the hygiene around the buffet. Other guests routinely left food containers open, failed to use the provided tongs, and showed a general disregard for sanitation—attracting bugs and creating an unpleasant dining experience. The hotel staff didn’t intervene. The location is fairly convenient, with easy access to the surrounding area, but there is no direct beach access despite the hotel being so close to the shore. It’s also worth noting that the area can be extremely noisy late into the night, which makes sleeping difficult. Realistically, this is a 3-star hotel at best, though it’s still advertising itself as 5-star. The only truly redeeming feature was the staff—especially the bar and restaurant staff—who were consistently warm, helpful, and attentive, even when everything else fell short.

I checked in at 10 pm 16 May 2025,no wellcome drink, provided room full of dempness, Main door was not in good condition, Pic showed in main cover was pic of back pool side, elevator's was in obsolete condition,tea bags provided in room was 2 in no of different flavours, breakfast was not upto vegetarian mark,staff was good, location was good