Just returned from a fab week,our 6th visit.Always a lovely atmosphere in this hotel.We stayed in the adults only area on an all inclusive basis,which have us a black card,which entitles you to eat in each of the a la carte restaurants twice plus a lunch in the Gondola. The room and the hotel as a whole are kept spotless.The reception staff were welcoming and informative,Christina,the guest relations lady is both lovely and helpful. Brilliant welcome from all the staff who remembered us from the previous visits,they genuinely welcome us as friends.From the buggy drivers (Andreas),to Michel(asian captain)to Jodinda,Costas in Etoile,to Costalos in the adult only bar,to the Capitan in the buffet,all lovely,lovely people. Food is excellent in both the a la carte restaurants and the buffet,and letoile breakfast.We enjoyed all the meals we had,couldn't be faulted. Look forward to returning next year,hopefully