Labranda Blue Bay Resort

The staff excellent Food excellent Beach beautiful Nice people God bless this hotel Reception staff is wonderful and very nice a helpful Jesus bless them

I am not prone to give compliments, but on this occasion I highly recommend Manolis, Aimiliano, Andreita, Rafaela, Agim-alla and not forgetting Danyali, who are so passionate about customer service and pride them selves in maintaining the highest level of standards. Also, Manolis and the other members worked as a team, creating amazing value for me as a customer and creating a fantastic holiday for my kids. Manolis, Aimiliano, Andreita, Rafaela, Agim-alla, and not forgetting Danyali have proven great experiences in their roles in a fast-moving environment. As individuals, they encouraged and supported me as a customer and delivered at a fast pace and welcomed my business so I would attend the Blue Bay resort. On a scale, I would say Manolis, Aimiliano, Andreita, and Rafaela were over 10, and the Blue Bay Resort would be a better place if more people were like them. Manolis is a incredible human with individual skills, who helped me to find a restfull room which my kids and self wouldenjoy the first night as we found a piece of glass on the bed in the first room. There would be a few things that would be changed in the room we stayed in, would require items damaged or broken, and should be repaired. Unfortunately, the pool was not maintained on a regular basis as a nail went through my foot, but the staff I mentioned were very helpful.. the life guards, in my opinion, require further training as they did not pay attention to the kids.. and were on their mobiles constantly.. Stayed 7 nights at the Blue Bay Resort with the family to visit a gift shop, Kanh Kapoia, at Old Rhodes, and the owners were fantastic.. Customer service was great from all the staff. Especially had a first-hand greeting from Manolis hotel manager. The rooms were cleaned every day, and the breakfast was freshly served every morning. Help was always on hand when required. Unfortunately I would not travel to Greece and stay at this hotel ever again only because it requires alot of work on the building, the water park, the rooms and requires 24 hour cleaning when the cats walk around and sit on tables etc... The entertainment was great on some days, but entertainers were good.. I would have given the Blue Bay resort 5 stars +++, but due to the problems that have happened, 3 stars is a great achievement...for the staff that I have mentioned..

We came back home a couple of days ago, and the hotel left us with mixed impressions. Of course, reality always differs from the photos, and hotels in the South tend to wear out quickly. But in this case, the contrast between the pictures and reality was quite noticeable. It’s not critical, but you definitely feel that “in real life” it’s not the same. I had never experienced such a difference before. Room. We were given a room in the main building. I had read comments about insects and asked in advance for a higher floor to minimize the risk. Still, in my mother’s room there was a cockroach and even a big spider. The furniture was quite worn out, especially the wardrobes – clearly the cheapest possible, so now they look very used. We stayed in a triple room: one double bed for us, and two folding beds for our son, pushed together to make one “bed”. One of them was broken. Not a big issue for us, but usually you pay for proper furniture. Otherwise, the room was fine and met our needs. Cleaning. The staff are genuinely good, they do their best, including the housekeeping. They try to keep everything clean. But on our last evening we were given a torn towel. We wanted to take it to reception, but honestly, we didn’t have the energy anymore. That really spoiled the impression. Also, the balcony would benefit from a drying rack for towels and swimwear. Food. The food was varied, not “the same every day”. If you’re not there just to stuff yourself, you’ll find everything you need. But the hot dishes were not very tasty (sorry, I’m a chef, I worked in hotels like this, and it can definitely be done better). Surprisingly, fruits were unripe, even though you can buy delicious ripe ones right in the shop around the corner. Meat was often overcooked, fish too. Coffee wasn’t good, and at lunchtime you had to go to the bar next door to get it. Our son mostly ate his own porridge, which required hot water, and once during lunch I was told to go to the bar for hot water — what a great idea :) I also read complaints that gelato was for extra charge, but actually there was always free ice cream at lunch and dinner. Gym. The gym equipment looked like it was taken from the nearest junkyard — unpleasant to even touch. Honestly, better not to have a gym at all than to have one like this. Beach. An odd sight: public beaches are very clean, while on the hotel’s private beach cigarette butts were buried in the sand. Of course, this is also about the guests’ behavior — what’s wrong with you people? Also, the “reserved sunbeds” culture was alive and well, greetings to those people! Otherwise, the beach was nice, and the pools too. Some sunbeds were torn, but only a few. Restaurant (dinner). Dinner was simply a disaster. I don’t know why — maybe too many people — but the situation was awful: the noise was so loud you could only shout to each other, there were queues not only for food but just to get a free table. In this chaos, kids kept bumping into people, dropping dishes, and that only made the atmosphere worse. Honestly, I’ve never seen anything like it. This really needs to be fixed. Another detail: walking out of your room and seeing dirty dishes lining the corridor is not the most pleasant experience. Maybe some people weren’t full enough at dinner, but at least keep the dishes in the room or take them back to the restaurant later. Guests themselves also contribute to the negative impression, and in this hotel, weak cultural habits of some people created at least half of the discomfort. Overall. Overall, it was a good stay. The staff are excellent, and both the hotel and its guests are lucky to have them. But there are questions for the management — why not invest a little money to maintain the declared level? Or at least update the photos on the website. You won’t fool anyone anyway.

We had a lovely week stay at this resort! We are a family of four, with two children aged 10 and 7. Rooms We stayed in a standard family room with sea view in Block 1 which is in the main hotel. I was disappointed at first as I had emailed the hotel months in advance to request Block 4 (which had been recommended by others). However, our view was beautiful, and on an evening we could sit and watch the Entertainment from our balcony if we wanted to. We had a door/wall to split our room into two rooms (great for those that want some privacy from kids, wink wink!!). Our room was quite small though the bathroom was huge. We ended up putting our empty suitcases out on the balcony for the duration of our stay to make more room. Wardrobe and drawers fit all our clothes in with additional room. Shower worked perfectly and a nice strong pressure. Beds were comfortable. Safe in room which you get included. NB: Would not recommend staying in Block 1 if you want earlier nights without noise as the Entertainment is very loud late into the night! Aircon Worked perfectly for the duration of our stay. We were a little naughty and took our card to make the aircon work off our keys so that we could have the aircon on all the time, however this was a godsend when we returned to the room at the end of each hot day! Housekeeping / Cleanliness Daily bedmaking, tidy around, bin empty. One of our kids was sick once on the floor, and reception and housekeeping immediately came to assist. We had said we'd happily sort ourselves if given a mop and bucket but the cleaner insisted she did it herself. Cleanliness of the hotel was good. We did see one or two cockroaches but that is to be expected when you're in a hot country and people drop food on the floor all the time. We also got a big bottle of water in our room everyday, however we drink a lot of water, so we bought some big bottles from the hotel shop also. Food This hotel caters for literally any type of diet and food preference! Breakfast was my least favourite but that's only because lunch and dinner were so good and varied. Whether you want basic chips and nuggets, pasta and pizza, or you want to experiment a little more with Greek cuisine, fish and salads, it's got something for everyone. Themed nights were included too and tacos night was definitely my favourite. We loved the pizza and gyros from the beach bar, and if you go to the quieter pool by Block 5 and 6, they serve pizza, hot dogs and pastries as snacks! On the our last morning we discovered you can get breakfast from the beach bar which was pretty much the same as the main restaurant but much less hectic and with a view closer to the beach. We went to the Italian a la carte - we loved the shared starters and the carbonara but did not rate the pizza or tiramisu pudding, however none of us are tiramisu fans! Drinks The reason this review is 4 stars instead of 5. The drinks definitely need some improvements. Far, far too sweet! Cocktails and mixers - very strong too. The wine and beer were okay. Don't get me wrong: I still drank my body weight in cocktails and spirits however improvements to the drinks would have been much more enjoyable. Even soft drinks weren't great as far too sweet. Kids loved the mocktails though - but of course they are sugar fiends! Water was easily accessible all over but not always the coldest. We had a coffee on our last day which tasted amazing! Was gutted we didn't try it sooner. Pools Lets start with the main pool - our least favourite. We spent time around it our first day which was a Wednesday so there was no Entertainment, which meant it was much quieter. We only bothered to get up earlier (around 7.30am) to secure sunbeds around it again once, and we left within an hour, as we were right next to the speakers which were too loud, and the kids complained the pool was too busy! There's a lovely pool near Block 4 - not very deep, but nice and quiet. There's another smaller kids pool behind the icecream parlour but we didn't use this one. Our favourite by absolute miles were the two pools by Block 5 and 6. Great depth and sizes, and much quieter. There is also a little bar that does the hotdog/pizza/pastry snacks. The lady who served drinks here was our favourite employee - she even remembered our drinks order, and always signed off with an "enjoy!"! Beach We did not sit on the beach, as we aren't massive beach fans, however we went onto it a couple of times and the kids got in the sea once. Lovely water, extremely pretty views. Entertainment Daytime - we can't comment as we didn't sit around the main pool or take part in any daytime games as we preferred the quieter pools. Evening - overall great. We enjoyed bingo and played most nights ($5 per ticket). I even won on our first play! Our kids loved the mini disco and games, and we enjoyed the later Entertainment, apart from the fire show which we weren't overly impressed with. The live music bands were fab. The Entertainment team work very hard and are all lovely, jokey and chatty. We especially loved their energy during the mini discos. Waterpark 6 slides overall, so quite small, but we all enjoyed our fair share of rides! We always found the lifeguards working to be friendly. Only downside was no alcohol served in the waterpark bar, but you can walk across to the hotel bar. Spa / Massage Experience I was lucky enough to book a 75 minute full body massage and facial, which was absolutely lovely. My only gripe was that I had about a 15-minute delay and it happened to be just before our A la carte meal. Other than that, I would highly recommend booking a massage! Thank you Katarina for my 75 minutes of relaxation. Other Planes - are flying over often because the resort is on a flight path. We found this fascinating to watch and enjoyed pointing out the different planes and watching them make their descent. Some were louder than others but it's only seconds so really did not bother us. Cats - are everywhere - which we absolutely loved. All very friendly. You aren't supposed to feed them but some rules are made for occasional breaking.. if you don't like cats, Greece is not the place for you. Bars/Restaurants outside of the hotel - there are a few a short walk away, but we didn't use any as we were happy with the food at the hotel. Overall, we thoroughly enjoyed our first family holiday together, and we would consider returning to this hotel again in the future, however the drinks did let it down for me which is an important aspect of our holidays!

First time reviewer here, not one to normally review anything, however, we had such a great holiday, I felt it was well worth letting others know. Having read previous reviews I wasn’t sure what to expect, but the hotel was just perfect for families, everything you could need to keep the whole family entertained, all within a close proximity and set out well. Don’t get me wrong, I’m sure they’re will be 5 star hotels out there that are unreal, but when the food is great, the hotel is spotless, the entertainment is second to none and the staff and locals are so friendly, what more do you need. Massive shout out to the animation team, they really made our holiday: Arthur, Frederick Kasper, Mikolaj, Anina, Avi, Francesca, Hania & Maddison. The enthusiasm and effort they put into making our stay great was incredible, we loved every minute. Something for everyone, didn’t speak to anyone that didn’t have the same opinion. Cheers to everyone that made our holiday..