Labranda Blue Bay Resort

Blue bay resort is absolutely lovely, so near a wonderful beach, the pool is also fantastic and very clean. The rooms are very good with comfortable beds and pillows I had a massage at the Aegeo Spa and my therapist was named Stefania, really lovely massage thoroughly enjoyed it, she was very professional. The staff at Blue Bay are so helpful and courteous.

We arrived late on the Tuesday evening, greeting rather lukewarm at the check in desk. Next to us was a man asking to move rooms as his was crawling with ants.. The staff member said there was nothing they could do as no other rooms available to move them to. This made us wide eyed from the start. We got a room on 2nd floor.. Originally given annexe room on booking at travel agents. Got given a family room with sea view - very basic and not very clean. Lack of plug sockets. One socket below TV in bedroom with 2 single beds. My kids are 11 and 15 so wanted a plug each to charge devices. If your kids don't have devices it's not a problem but 2 sockets in a room would have been better. Air con filters covered in fluff and dust so basically filtering dust around the room when turned on. Maids don't clean the bedrooms they just make the beds and put a bottle of water in the fridge. But on the first couple of days they hadn't replenished ours - when asked, they said they had run out of water bottles. So we bought our own from the shop one of the days. Buffet good - plenty of choice, but when I asked for still water at the bar, was told they only did soda water and to go to the drink dispenser outside the restaurant doors on the patio - no water just juices. Very confusing. Most of the restaurant staff were pleasant, but one kept pushing children out of the way and tutting. My partner named her 'the demon dinner lady'. Bar staff lovely and made up for the restaurant and reception staff. Water park was the best part of our holiday as my kids loved the slides. A few bees but didnt see any wasps like you do see on some holidays hovering around drink cups etc. Ice creams not included in AI so had to pay for them at €2-3 a tub for a scoop. Staff at kiosk at water park pleasant. Annexe part of hotel quieter and more relaxed - we enjoyed the pool round there the best after the water park. Small shop next to hotel great for floaties and all your usual holiday souvenirs, sun creams tshirts etc. Freezers of ice creams and lollies cheaper than the ones at the hotel. It was so busy when we went that we couldn't get a sun lounger on any of the days around the main pool where entertainment was. Luckily my kids weren't fussed for it but can imagine with younger kids this is a shame, or those wanting to join in aqua zumba etc. 5/7 nights we couldn't get a table near entertainment either so we sat near gyros and pizza bar under cover with packs of cards and played card games with drinks. Beach pebbly but lovely. Beautiful sunset and sunrises. If you walk along the beach to the left there are tavernas and more restaurants. The bayside Taverna looked nice and decent priced but we didn't end up going in. We chose to eat at Tomatini restaurant one night for a change which is next to the hotel and shop - no greeting on arrival so we sat at a table and were ignored for 10 minutes before someone came and took our drink order. Food took 1.5 hours to come out for 4 people, and others who arrived after us got their food before us. Complaint made but they didn't seem bothered. Wouldn't recommend eating there. Earthquake happened while we were there at 2.15am . No welfare checks carried out, just left to wonder what to do.. Everyone just scurrying downstairs and being told to go to car park. Then after half hour told to go back inside. The next morning it was like it never happened. Shuttle buses available via qr code to book to go into Rhodes old town, Lindos, farm and butterfly valley which we used twice to go into Rhodes old town. This was good. Overall, I wouldn't go back and would barely rate this hotel a 3 star. The water park was the only positive I think I can take from this holiday and that's really sad given we paid £3k for a week. On checking out, the staff just took our key and said 'checking out? OK thanks' that was it. No asking how the holiday was or thanks for coming. I don't like leaving bad reviews but feel it needed to be honest. Oh also, if you don't like cats this holiday isn't for you. We love them fortunately so we loved the cats roaming the grounds and restaurants. But they are literally everywhere 😊

Just returned home from a week away staying at this Hotel. The Reception Staff, Bar Staff were all very pleasant. The Entertainment Team make this Hotel, they work so hard and in my opinion they made the Holiday Fun, they were amazing! I enjoyed the food in the Greek Restaurant and Chinese Restaurant. The Poolside restaurant had a lovely atmosphere and beautiful views, I really enjoyed the food served in there, even though there was less choice. The snack bar serving pizzas and Gyros was also really nice. I had the best week staying at this hotel, much better than I expected. It's a beautiful location and offers shuttle bus trips to Rhodes city etc, which are reasonably priced. I stayed in a Deluxe Room which was nice, but a little bare. Wherever you stay there will be negatives and positives. Give it a try and maybe you'll be pleasantly surprised to appreciate the many positives about this Hotel as I did.

Nice location, very good meal and super kind reception team and team of guest relation desk. There are few swimming pools, one for children. Close to the hotel is an aquapark…water paradise for all! Food is very varied, vegetable, meat, candy. Rooms are simpl but clean and sufficient.

This is my first review, as I hope our experience will help others. Its a hit and miss experience The pools and animation team are brilliant for children. Some of the best we have experienced as a family of three with young children to date. If you like the endless choice of pools and the beach, it's ideal. The bar staff work super hard, and in general, the drinks are what you would expect for the standar.d The pizza and gyros throughout the day are ideal if you want a quick snack The smaller restaurant for breakfast and lunch is ideal for a quieter experience to eat The presitge shuttle service is reasonable to and from old town, for example and easy to book onto (do make sure you book) The less so good though The reception staff don't want to know you as soon as you have checked in. You will receive a lovely warm welcome, but after that, expect them to greet you seldom and engage if you have any issues. They will palm you off to the very rude guest services manager if you have any issues. Debbie was the name she gave me but she was utterly rude when we complained that our large shower head fell and hurt my wife. We had ants in our and our children's beds, and Christos merely laughed it off as something to expect and refused to do anything on our first night to help. The gym doesn't open till 10am, so if you like any early morning workouts, it's not possible The food is VERY hit and miss. Mostly miss and often lukewarm, and many we know have stomach issues. It is also like a frency between 6:30-7:30pm so do go later if you can because there is not order in there. There is little fresh fruit on offer, and I think if you stay for more than a week, it would be a struggle. We also believe that a waiter stole from our daughter's bag, which was left in the dining room. Only euros were taken, and her English gift cards remained.... When questioned, the reception staff spoke in Greek and denied it. Don't bother with the Greek restaurant, the food comes out cold and is pitiful in main-size portions. One waiter didn't even know the name of a 'traditional' Greek pudding; it was bad. Earthquake! Simply put, they had no procedure in place for this and did not conduct welfare checks in our block (4000). In my eyes, they failed to care for their guests during a particularly stressful time for people. Lastly, don't expect your rooms to be cleaned past day 2. You will get new towels and nothing else. We had to ring three times for mugs for coffee. Would we go back? Hard to tell as some of the front of house staff and customer service managers (Debbie?) let in my mind the very hardworking bar and grounds staff down by their attitude towards guests. Will this review change that? I doubt it, but I hope it's helpful if you're planning to go soon.