We had a wonderful family holiday at this hotel and felt it was excellent value for money considering what we paid for a family of 5. Some of our main thoughts in no particular order: This is not a 5* hotel; It is a 4* at best. As an English family, it was noticeable that we were in the minority. For us this was a positive. The family room we were in was spacious, clean and comfortable although, despite numerous requests, it was never set up properly as a 5 bed. Luckily our 3 year old was still small enough to sleep with us. Which leads on to the staff: we did not find them particularly helpful or cheerful. We have experienced FAR better entertainment teams at other hotels. The food in main restaurant was good but not excellent and tended to be repetitive even though we only stayed a week. There is no table service at all which is another reason this is not a 5* hotel. The pool area is compact and the slides are tame, but our kids enjoyed it. It was fairly easy to get sun loungers poolside without needing to get up early. Having said that, there was no chance of getting a sun lounger in the areas by the sea without getting up early and leaving your towels out to 'reserve' them. The evening entertainment was very Euro/Turkish focused and despite signs being out, tables were always reserved by bags being left on tables. The staff had no interest in policing their own 'no reserving tables' policy. We felt this was a theme of the hotel: disinterested staff. I would hate to think that the only way to get good service would be to tip them, but then I am English and have a basic expectation of good service without being charged extra for it. The location is beautiful and the grounds were kept very nicely. It was nice being outside of Marmaris, but still close enough to walk there easily.