Lanta Casa Blanca

Nice small hotel. Rooms lovely and clean , nice size and with a great balcony. Pool area good but not enough beds around, this is the sane for the beach. Breakfast can Also be a little hectic, seems too small an area for the amount of guests. Saying that there was a good choice. Few beach restaurants which were good. Selection of bars/restaurants Akron within walking distance. This is a very quite resort with little happening after 11

We stayed here for 6 nights in a Premium Villa and really enjoyed it. The location is great and the staff is very friendly and accommodating. The rooms are spacious, clean and friendly looking, the beach area is nice but could use more umbrellas.

Let me start by saying that from the moment we arrived at the hotel we were greeted with a beautiful cold drink and soothing, cool flannels to wipe down our sweaty foreheads. What a start! We would then accompanied to our room by a member of the front of house team. Our room, a Premium Deluxe Villa was absolutely gorgeous! It was styled to perfection and themed like a seaside beach theme which perfectly complimented the beach side hotel. Air Conditioning in the room blew lovely and cold and the room really was spotlessly clean. Sadly, that is really where the positivity ends. Despite the hotel looking great from the outside, fundamentally it fails on so many other levels. General Service around the hotel is shocking and it appears the staff just don’t get it. The main beach bar / restaurant was overly populated by staff just standing around talking to themselves when there were dirty glasses and plates on tables, they lacked standard manners when trying to communicate with them and almost scowled when asking them for additional drinks and food. This was particularly noticeable from what we would assume was the restaurant manager, he was terrible. I note one particular incident where we were ordered drinks but where not offered a bill to sign against out hotel room. That evening, at 10.30pm, bang bang on our hotel room stood the restaurant manager. In an aggressive tone – you owe 350 baht! You must pay now! Really? At 10.30pm. Just charge it to our room and we’ll pay on check out like we had been doing for the 4 days we were at the hotel. He was insistent that I handed over the cash now which I thought was very odd. Breakfast in the hotel was the worse we experienced in all of Thailand. Selection of food was minimal and it was generally very dirty. Again, despite there being so many tables with dirty cups and plates, staff just did not appear to be working to clear up which made finding a table to even drink a coffee in the morning really hard. I caught a glimpse of the standard of hygiene in the kitchen too and that was very worrying. On the main walkways there were bins on the grass. In all of our time at Lanta Casa Blanca, the bins were not emptied and the overspilled black bags not collected. Even dirty beer cans were left on the floor. I couldn’t quite believe it that staff were constantly walking past these and not collecting them. Despite the pool looking great and the water lovely, poolside was a mess. Every table had been left with empty bottles, crisp and sweet wrappers on the floor yet staff are stood in the restaurant talking / laughing to themselves. We didn’t stay for dinner after seeing the kitchen and ventured out every evening to local restaurants but please be mindful that the local restaurant choice is minimal and you will more than likely have to jump in a Tuk Tuk. Fortunately there are a handful waiting for hotel guests, just outside of the hotel main gates. If you want a cold drink after 9.30pm, even a bottle of water then good luck as the hotel literally closes down and you will have to venture along the beach to a local beach bar which is a huge trick missed in my opinion. Sunsets were beautiful though and I highly recommend grabbing a beer at around 5.30pm and watching the sun go down on the beach. If you want a quiet, peaceful hotel then I suggest you don’t go here as I have never been to a hotel with some many babies and small children! Something I wasn’t aware of before booking our stay. Sadly, it doesn’t appear that senior management read these reviews or comment which is a shame as lots of people comment on here which would only help with improving the general standard of the hotel.

We loved the tranquility if Relax Bay and the beach bars. Don’t be put off by the rocks at low tide. The are everywhere on Koh Lanta. However there is a narrow swimming spot right outside the hotel where you can swim at low tide. For me, the pool was too warm and not refreshing with not enough shade. The umbrellas on the beach were removed while we were there. We were told Government officials made the hotel remove them because they were illegal. Shame because we used them every day and there’s no shade on the beach now. Breakfast was good with lots of options. There were quite a few couples with children so which wasn’t an issue for us but if it is for you, then this isn’t the resort for you. Overall, an enjoyable stay.

We spent 5 nights in an amazing beach front villa. The villa was clean, beds were comfy, coffee and water was replenished daily. The location is walkable to many restaurants. Breakfast was included and had many delicious options that changed daily. The staff were lovely, kind and helpful with anything we needed.