Didn’t get the room we asked for, double bed for 18year old son and 16 year old daughter. Had asked a few times. Not great when checking in at midnight. Said they didn’t have twins and they couldn’t make it happen. Did get a bit mad, daughter slept on a rock hard ‘sofa bed’ for a night. Eventually worked it out, Molly at reception didn’t believe we’d asked for these beds. Double room was supposed to have a balcony but was completely enclosed and over all the noisy equipment, had asked for a quiet room as well. Sent her the messages never heard from her. Other staff were great, food was great. Pool was quite noisy. Great location. Can’t guarantee the correct beds and hotel rooms not great to sleep in, so I wouldn’t go back.