⭐ 1/5 – Absolutely NOT a 5-Star Experience – Stay Away! I am absolutely disgusted with our stay at this so-called “5-star” hotel. From the moment we arrived, it was one disappointment after another. The staff were dishonest and completely unhelpful — they made promises they never kept and even lied about availability for the à la carte restaurants, which were impossible to get into despite being “included” in our package. The hotel is massively oversubscribed. Everywhere you go there are long queues for food, for drinks, for reception. The buffet was chaotic, and the quality of both food and alcohol was extremely poor. Nothing about this place resembled a 5-star experience; it felt more like a budget package resort. When we complained and requested to cancel the remaining five days of our stay, we were flatly refused with no refund, no assistance, just indifference. In the end, we decided to cut our losses and move to another hotel, meaning we lost a substantial amount of money just to salvage what was left of our holiday. I strongly recommend avoiding this hotel at all costs. It ruined the start of our trip, and the management clearly doesn’t care about guests once they’ve got your money. If you’re looking for a genuine 5-star experience in Rhodes, go to the Helea Spa Resort instead, that is where we moved, and it was everything this place should have been: professional, relaxing, and truly luxurious. Save your time, money, and sanity — do NOT stay here.