On our last day today, so positives, food wonderful, the main buffet is great and plenty choice for being all inclusive and resort has a nice feel to it. Many pools to choose from and slides pool is great fun for all ages. Staff all friendly and hard working and hotel is clean. Our family room in the (suite) 2000s block has gorgeous glass balcony and has been 70% refurbished with only the dated bathroom and old style doors remaining. That said the bathroom is huge. Views from hotel are amazing and you can book three restaurants per 7 night stay. These are worth going to, however, being vegetarian seemed to be an issue at the themed restaurants, which surprised me. Housekeeping does a great job and the resort cats are gorgeous and well behaved and the cats add to the ambience. Staying in October you can get a sun-bed easily, I don’t think this would be the case in the summer months, there are not enough for the hotel being full by far. The new reception and bar area is amazing and if this is the shape of things to come then this resort could be one of the best on Rhodes and the resort does need it. The spa is fantastic with well priced treatments and the lady who runs it is amazing. Things which need improvement, the all inclusive drinks are not good, so much so after our 5th night I could no longer have them, been to a few inclusive resorts and never had drinks like these. The pool bar wasps and flies were everywhere, there is no need for this. The wooden awnings and canopies across all restaurants are badly worn and need attention. There is a private cove area and grassed sun-bed area which is in a stunning spot, however, this is all tired and a mess., which is sad as it could be stunning. You’ll see many reviews mentioning slippery floors, the floors are slippy across the whole hotel and pool area drainage is very bad, so much so that you walk through stagnant water to get to your sun-bed. You actually watch people tentatively walking and almost slipping all the time, easily rectified with better drains and rubber mats for main walkways. My husband fell coming out of our room after a light shower of rain, so all tiled areas are hazardous. If you have small children, be aware, there is a-lot of glass across the whole resort too and the resort is wide open, anyone can walk in and the surrounding hotels, which are owned by the same group, have corridors/doors connecting them all. On the second last day we had money stolen from our locked hotel safe, the same day that we had lots of issues with our door key, this was disappointing as I had only read of locked safe thefts happening in Turkey. There is such a large gap under the room door that it would not be hard to unlock the room, and the safes have a staff master code for emergencies etc, but who knows, as could have easily been another guest or outsider. Underneath the Digital panel there are screws, so the safe is really not great. We brought cash for cabs/tips etc. I would highly recommend that for cash and/or sentimental valuables, to bring a key safe/mobile safe and just place this is your hotel safe or keep all valuables with you at all times. Despite this, we did enjoy our weeks stay, would we return? Probably not, due to theft, the terrible all inclusive drinks and the extensive TLC this resort still urgently needs.