My fiancé and I were looking forward to the holiday of a lifetime, but instead we ended up with a nightmare straight out of Fawlty Towers. It honestly got to the point where you couldn’t make it up. We arrived late at night and were taken to “our” room. It was beautiful and at first we were delighted — until we stepped onto the balcony and noticed a very obvious lack of a swim-up pool. We had paid a significant amount extra for this, both as a treat and for health reasons. We walked back up the steep hill to the main hotel to report it, only to be told there were no managers available overnight — which already felt ridiculous. Tired from travelling, we made an appointment to return in the morning. After what turned out to be our one decent night’s sleep, we headed to reception and were met with several other couples already waiting with various complaints. We waited over an hour for our turn. The manager was apologetic and offered us two alternative rooms to choose from. Luckily, I picked the one that faced the sun — but it was sheer luck. Then began the non-stop disasters. We were plagued by mosquitoes and bitten relentlessly. The fridge didn’t work, the outside area was dirty, and the walk down to our section was full of broken tiles, trip hazards, and unfinished, damaged areas. A few days in, our neighbour and I noticed that the pool outside our rooms seemed to be draining. We reported it and it appeared to stop — only to wake up the next morning to find it almost empty. This was on top of mould, filthy tiles, and more damage. I have many photos of all of this. To be fair, the food was decent and the servers were friendly and pleasant. The drinks were a bit grim but bearable. I became too ill to use any of the larger pools, but my partner said they were okay. However, there were many drainage and plumbing issues throughout the hotel, including our shower smelling like a urinal and the apartment opposite us having a sewage leak from upstairs. The problems became a running joke between us and other guests, but the truth is they really did spoil what was meant to be a relaxing break after a very hard few months. The island itself is beautiful and well worth visiting — just not the Royal Lindos. At best, it’s a 3-star hotel, nowhere near the 5-star standard we were promised and expecting. Many areas looked dirty, uncared for, and badly in need of a proper upgrade. Our room and bed were fortunately clean, but I heard horror stories from other guests who weren’t as lucky. I honestly can’t emphasise this enough: expect a 3-star experience and you’ll be fine, but 5-star it absolutely is NOT.