Litore Resort Hotel & Spa

At first sight, the hotel looks luxurious, with high ratings on Booking, Tripadvisor, and Google Reviews. The natural beauty of the beach, sea, and surroundings was amazing, and the room itself was fine. However, everything else left a lot to be desired. Food & Drinks The food was inedible. There seemed to be a lot of choice, but in reality, it was just pasta, nuggets, and some meat cooked on the spot. Sushi was bizarrely made with carrot and dill. The food was salty, spicy, sometimes raw, and lacking variety. It have a lot of food for choice, but it wasn’t tasty(( At the snack bar and beach area, it was basically the same food every day, just tasting slightly different. Burgers were self-service, but the burger patties were completely black, clearly cooked on a grill that was never cleaned. You could actually taste bits of dirt while eating. In the lobby bar, unless you tipped, they wouldn’t make you a proper cocktail. I was even offered a cocktail that wasn’t on the menu. For example, I heard a lady ask for Aperol – not on the menu, but suddenly they “found” it. How was I supposed to know what drinks they secretly had? Once I got a cocktail called “Martini Surprise” at the lobby, then later when I asked for the same drink at the lounge, the staff looked at me and said: “We don’t have that, where did you drink it?” as if I was making it up. In the evenings at the lounge bar, there were times when nobody was there to serve us. I went outside to ask, and the bar manager told me the staff were “working in the area.” Fine, but then why wasn’t a barman present at the lounge bar? It felt like if you spoke Turkish, you were treated with respect and served nicely, but for the rest of us the service was rude and careless. To make things worse, both myself and others in our group experienced stomach pain from the food. Without medication like Dioralyte, it would have been impossible to manage. Hotel Condition Despite the impressive building, the lobby ceiling was leaking and there was visible mold. This was not the standard expected from a hotel advertised as luxury. Room Issues We paid an extra €50 for a room with a jacuzzi. In reality, only half of the jacuzzi was working. On top of that, the balcony door would not close properly – we had to call maintenance to fix it. Service and quality in this respect deserve no more than a 5/10. Staff & Service The staff’s attitude was mostly unpleasant, sometimes arrogant. For Turkish guests, cocktails were beautifully decorated, while for the rest of us drinks looked like leftovers. If you asked politely for something better, you would just get dirty looks. This felt discriminatory. We also met another family from England, who had the same complaints about the food and staff. Excursions (Diving) and Green canyon We booked diving through the Loveholidays MTS agent. We were promised a trip 40 minutes away where we would see corals and fish. This was a complete lie. Instead, we were taken just 10 minutes from the hotel, diving at the same beach we were already using. A pure scam. They give to sign a risk agreement, but they don’t told me the risk, funny, i didn’t sign it but whatever i diving, i mean nobody control this things. Actually they said that you will be back at the hotel at one time in reality you came later, we told to agent that we don’t want to spent all day outside, he said yes , and in reality it’s scam, when they get your money after they don’t care about you. Transfers The private transfer we booked was fine and punctual. However, it was extremely unpleasant that everywhere we went, tips were constantly expected. If you didn’t give, you were made to feel guilty. This culture of pushing for tips at every step made the whole experience very uncomfortable. Other Facilities I even saw “wc tips” toilets on the premises, which was simply unbelievable. Overall The only positives were the natural beauty of the location, the sea, and the room itself (except for the faults mentioned above). Everything else – food, drinks, service, and staff – was far below the standards advertised. Prices in Turkey were almost the same as in Ireland, so for what we got, it was simply not worth it. We enjoy just the beach and sea, but in the rest it was to much money just for that((((((( If I would like just this service I can rent a apartment not a 9.8 average hotel((( I strongly recommend that tripadvisor take this feedback seriously. The hotel services, room standards, excursions, and staff behaviour do not match what is being sold to customers.

I've just returned from a week at Hotel Litore. This is a hotel of contradictions: stunning grounds and amazing food, but service that often falls drastically short of its 5-star rating. The 5-star experience began poorly. There was no bellboy on arrival. I had to drag my luggage to reception . Check-in was impersonal—just handed information sheet with no explanation of WiFi or the crucial fact that the **minibar is not refilled daily** (I only learned this later from my cleaner). Worse, my bathroom **soap dispenser was completely empty**, requiring a call to reception to have it filled—a basic housekeeping failure. You will not find miniatures of shampoo and conditioners. Be mindful take your own . The biggest issue is the **drinks service**. Whether you're sunbathing by the pool or on the beach in 36-degree heat, it is **entirely self-service**. You must always get your own drinks. This is not standard for a 5-star hotel. In the main restaurant, the service is inconsistent. While you are *supposed* to be served, most guests, including myself, often had to get their own drinks as waiters stood idly by. The Outstanding Positives & Staff Shout-outs:** Despite the above, several staff members truly saved the experience. * **Gülkamar**, room cleaner, was excellent and went over and beyond to ensure I had everything I needed. * **Ayup**, a waiter in the restaurant, is a huge asset. He works incredibly hard and provides the attentive service you expect. When he saw me getting my own drink, he immediately took over and served me, even though I wasn't in his section. He is efficient, friendly, and deserves a promotion. **If you stay here, find his section!** * The **food is absolutely delicious**. It is varied, plentiful, and high quality. The salads are fresh, the desserts are wonderful, and the fresh orange juice is a great touch. The baked potatoes are delicious . The **à la carte Turkish restaurant** was a highlight—the food was superb and it was fantastic to see a talented female chef running the kitchen. * The **hotel grounds are immaculate** and constantly cleaned. * The **animation team**, Hassan and Mohammed, are great. Hassan is hilarious and they both work hard to engage guests in activities. This hotel has a strong foundation: great food, a beautiful property, and some truly exceptional staff. However, the lack of basic drink service, inconsistent restaurant staffing, and initial oversights prevent it from being a true 5-star experience. If management trains staff to be more proactive (especially around drinks) and addresses these service gaps, this could be a brilliant hotel. Until then, manage your expectations.

Hotel is very nice animation team is so funny. I like to spend time with them. Thank you for everybody especially Muhammed Korkmaz