I can’t say enough about how amazing our trip was from July 15 through July 22. This is our fourth time staying at this resort and it just keeps getting better and better. Starting from the moment you check in and you’re introduced to the butlers, if you have the suites, which I highly recommend you do, it is nothing but spectacular.Ruddy and Ernesto were our butlers for the week and this is the second time we’ve been assigned to them. They are the absolute best. They continuously go above and beyond for our family and have quickly become friends. They are by far, the most helpful, kindest, and just gracious at the resort. If you have access to the Aqua Club, Daniel and Guillermo are also amazing and will always greet you with a smile and a great drink! We can’t wait to go back. I can’t say enough about this resort!