Just returned from a week at Lydia Maris. Family of 4, with 2 children. Firstly, lower your expectations. If you’re expecting 5 star, it isn’t. We booked with TUI, we’re staggered it’s a TUI 4 T rated hotel. We loved our suite, our pool, the ease of getting the bus right outside to Rhodes/Lindos, the ease of walking to the shops and the pebbled beach. We met lovely people and the sun was honestly shining from 7am. The pizzas were fantastic and the staff work hard, with a smile. However, this is where the positives end. It was not the relaxing break we envisioned, it was over crowded, the food repetitive and the grounds dirty and damaged. It certainly felt like this was once a smaller hotel, with everything based around the pool and what they had was enough. But more rooms and the private pools brings more guests, which in our opinion the hotel can not cater for. Sunbeds and parasols, seating at the evening entertainment, toilets- there just isn’t enough. €15 per night tax- this is outrageous, you only need to look at a couple of hotels close by to see that Lydia Maris is not 5*. The staff work hard in the dining room, their priority is clearly cleaning plates and setting up tables. Food is quickly replenished when the serving trays are empty. There is a self serve ‘fizzy drink machine’ yet this was always serving flat drinks. One day there was pure fresh orange in the morning, it was amazing! But it was never there again. There were several jugs of water to pour yourself a small glass to drink, but these were not on tables, you had to queue at the drink station to pour. Even for a beer with your meal, you had to stand through the dining room and wait, often for staff to stop clearing up and serve you. The place just didn’t have enough staff doing the right things. One bar for the hotel is simply not adequate, not when there is only 1 member of staff serving. The bar is in the middle of the large pool. If you have a private or shared pool, you’re not close to this. It does stop you going to get a drink as frequently as you probably should. The cocktails were okay, the Prosecco/sparkling wine was really good, the beer was okay too. Sadly you were unable to fill your bottles up with water. The squash/juice was okay but in my opinion left you thirstier! The pizza and grill snack bars were a great addition. The pizza was very good, and the pizza chef worked hard to create custom orders too! The lady in the grill worked in unimaginable heat, literally sweat dripping off her. There were several times we visited and felt she needed help to prepare and serve. Food wise the salad and fruit were always fresh and tasty, the chips were surprisingly good. There were chicken nuggets most evenings. There was always a pork/chicken/beef option and pasta with bolognaise or carbonara. The signs near the food wasn’t great and sometimes you were left guessing what it was, there were no allergens obviously stated either. There was also no kids buffet as advertised on TUI. Sadly our flight was delayed and we missed our first night/day; the hotel still charged us the nightly tax for this even though we weren’t in the country! Lots of things were an extra charge- you would not expect this at a true 5* hotel. Simple things like the toilet roll being rough to use, the towels being on the smaller size, the soap dispensers being empty and there being no toiletries in the bathrooms. We were also shocked at the lack of toilets. No toilets around the pool area, only 2 toilets in reception down the stairs. This meant you had to dry off and get dressed to nip to the loo out of the pool! There was no courtesy room- you could pay to keep your room. For instance €30 for 3 hours… up to €70 for early evening. You don’t want the room all day, just somewhere to shower, dry and change at the end of the day before a late flight. Just another thing that does not make this a high rating holiday destination. Our main concerns were around the pool. As the photos show the main pool was unusable for several days due to dirt/murkiness. The ‘children’s pool’ was slippery underfoot and the bars around the edge sharp, little children do put their hand through, they do reach out to get their toys, the railing shouldn’t be sharp. Things like this should be thought of. Having the evening entertainment so close to the pool was also another great concern. Our room had ants and cockroaches. The flooring at the bottom of the steps was also coming apart. We’re so glad we did not pay more than we did and we’re disappointed it wasn’t the high quality experience we were expecting. We booked this as a family holiday, but in our opinion this isn’t a hotel for children under 5. Too many levels, too slippy, too many hazards and not enough to do within the hotel grounds. Having to sit on sunbeds to watch the entertainment, not 5*!! Not even 4*! We had a lovely holiday and made the most of it, but this was because we made the most of what we had. Sadly we expected more and Lydia Maris did not deliver.