If you want to feel like a VIP, book your room already! The customer service here is absolutely unbelievable. The hotel is elegant and classy, and yes—the photos on the website are real, but they don’t do it justice. The pool is exactly what everyone needs: peaceful, refreshing, and relaxing. Breakfast is wonderful, with plenty of delicious choices to suit everyone. We stayed for a few days as a family of five with three kids. We swam, enjoyed food and drinks by the pool, and spent time in the game room, which has a pool table and foosball. After cleaning up, we walked into Fira (about a quarter-mile away) for dinner and to wander around. It’s perfect for people-watching, grabbing ice cream, or enjoying a drink. The rooms are very comfortable. Ours had great air conditioning (fully controllable), strong Wi-Fi, and plenty of hot water. We stayed in a garden room, which was lovely. The property features beautiful stone and marble throughout, creating a luxurious and serene environment.