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0
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Marriott Cancun Resort

Cancun, Mexico
5 out of 5
Approx hotel star rating
Based on 1365 reviews

Official Description

The magnificent complex is located in the heart of Cancun's hotel zone. The rooms enjoy views of the turquoise Caribbean Sea, or the Nichupté Lagoon. The lively tourist centre with its many shopping venues, restaurants and bars are to be found just a few minutes' drive away. Cancún International Airport is 16 km from the establishment.

Amenities

  • Jet ski
  • Diving
  • Aerobics
  • Fitness
  • Volleyball
  • Beach volleyball
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Children’s swimming area

Room Prices & Availability

Rooms

Double Non Smoking

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Partial Sea View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Caribbean

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Ocean Front

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Executive

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Caribbean Suite

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room With Balcony

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Resort View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Executive

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Twin Ocean Front Two Double Beds

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Executive King Bed

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Sea View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Caribbean Suite

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Two Double Beds

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Sea View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Bed In Dormitory Standard

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Partial Sea View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Presidential

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Side Sea View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Twin Two Double Beds Non Smoking

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Quadruple Resort View

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room King Size Bed

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1990
  • Year of most recent renovation : 2006
  • Total number of rooms : 450
  • Number of floors (main building) : 6
  • Single rooms : 154
  • Double rooms : 258
  • Suites : 38
  • Disability-friendly rooms : 4

Marriott Cancun Resort is booked in hotel categories: Business hotels, Beach hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 16:00:00 to 23:30:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical service*
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer

Activities

  • Jet ski*
  • Diving*
  • Aerobics
  • Fitness
  • Volleyball
  • Beach volleyball
  • Golf*
  • Tennis

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre

Business

  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 8
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Hi-fi
  • CD player
  • Pay movies
  • Alarm clock
  • Kitchen
  • Microwave
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Central heating
  • Individually adjustable heating
  • Safe
  • Balcony
  • Wheelchair-accessible
  • Wake-up service
  • Desk
  • Cot on demand

Meals

  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner

Tripadvisor Reviews

Tripadvisor traveller rating

1365 reviews

Traveller rating

Excellent
1042
Very good
146
Average
64
Poor
52
Terrible
61

Rating summary

Location4.8
Sleep Quality4.6
Rooms4.8
Service4.6
Value4.4
Cleanliness4.8

Recent Tripadvisor reviews

aaronlC2341BB

 

CANT WAIT TO RETURN

30 Jun 2025
We had an awesome time at the JW. The rooms were beautiful and the views were spectacular. From check in to check out top shelf. As a business traveler I frequent high end hotels. This was very good for the cost. Would certainly do it again. The service by the adult only pool with Manuel, Santiago, and Caesar was exceptional! They made the trip perfect and the food was very good. The only draw back was not the hotel but the seaweed. Too much to swim in the ocean.

155robyne

 

Cancún at JW Marriott

30 Jun 2025
Fabulous trip to Cancun. Stayed at the JW Marriott. Restaurants were amazing, service was great! Marcela was one of the workers that made the service and experience great. Enjoyed the relaxing atmosphere. It was clean. Enjoyed having pickleball on site!

727tristanc

 

Best day ever!

30 Jun 2025
Thank you, Alvaro for an amazing afternoon at JW Marriott- Cancun! Not only was he attentive but full of recommendations and fun conversations. Let’s just say, I’m sleeping well tonight after a great day of food, drink, and a great host! Thanks again!

dancZ2808XK

London, England

Great staff, everything else not so great

30 Jun 2025
Stayed in a Grand Ocean View Suite. It was very large, with a great view, but felt very ‘functional’ and wasn’t a particularly great place to spend time. The food was the biggest disappointment, how can a hotel in Mexico not even make good guacamole? That wasn’t the only issue with the food, it was just generally of a very poor quality. Staff were great everywhere. Warm, friendly and welcoming.

H2101BHsarahr

 

Great Service

30 Jun 2025
Faby out by the pool treated our family with outstanding service! She was friendly, attentive and went out of her way to make sure we had a great day by the pool. She is a prime example of the great service all around at this hotel. From the doormen to the pool wait staff!

Tripadvisor Overview

Discover the new and rejuvenated JW Marriott Cancun Resort & Spa which includes an extensive transformation to all 447 lavish ocean-facing guestrooms and suites. The hotel’s multi-million dollar restoration will provide the highest degree of luxury service, embracing its ideal beachfront location and introducing modern elements complemented by local Mayan flair. The hotel is furnished with pieces that incorporate traditional Mayan designs, including authentic Mexican textiles and reclaimed wood accents adorned with meticulously carved drawings, paying homage to the cross-stitched embroidery typically found in garments worn by the ancient Yucatan people. Additional renovation highlights include modern, oversized bathrooms with freestanding soaking tubs, luxurious rainfall showers, dual sinks, and granite vanity tops featuring chrome detailing that deliver an elevated look and feel.

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return