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Master Family Club Hotel

Antalya, Turkey
5 out of 5
Approx hotel star rating
Based on 1195 reviews

1 / 59

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Official Description

With 6 hectares of botanical gardens and a 250-metre long private beach, this holiday resort offers 258 guestrooms located in low-rise blocks situated on the premises. Located on the main Manavgat-Alanya highway, the hotel is 20 minutes by car from the resort of Side and its impressive Hellenistic/Roman ruins. The rooms are luminous, decorated in colourful tones and equipped with air-conditioning and a balcony. For wining and dining guests have a great variety to choose from: a main restaurant, a snack bar and an à la carte restaurant to a tea garden, a disco bar and a cosy bar with a fireplace. A wide range of entertainment activities are available and there is an internet corner as well as Wi-Fi access in the lobby. Guests can make use of the tennis court, the outdoor swimming pool and the gym. If they wish to, they may indulge in a relaxing massage or treatment at the spa area.Hotel activities will be opened and closed instantly the initiative of the hotel depending on the weather conditions between these dates 01.11.2022-07.11.2022. These are Anfi theatre,Beach Snack Bar,Beach A la Carte,Beach Disco,Pools and Slides,Cafe Garden,Beach Loungers Fields,Pool Snack Bar, Outdoor Mini Club, Indoor swimming pool.

Amenities

  • Aqua fit
  • Banana boating
  • Jet ski
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Children’s swimming area
  • Sun loungers
  • Parasols

Room Prices & Availability

Rooms

Single Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Promo

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Or Twin Promo

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Family Room Bunk Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Family Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Family Room Two Bedrooms

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Or Twin Economy

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Single Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Double Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1994
  • Year of most recent renovation : 2018
  • Total number of rooms : 266
  • Number of floors (main building) : 1
  • Annexe (s) : 2
  • Number of floors (annexe) : 2
  • Double rooms : 129
  • Quadruple rooms : 36
  • Family rooms : 96
  • Disability-friendly rooms : 2

Master Family Club Hotel is booked in hotel categories: Beach hotels, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Banana boating
  • Jet ski
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Children’s swimming area
  • Sun loungers
  • Parasols

Amenities and services

  • 24-hour reception
  • Check-in hour from 14:00:00 to 17:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Wi-fi
  • Laundry service*
  • Medical service*
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Sun terrace
  • Gym
  • Luggage room*
  • Towels and bed linen*

Activities

  • Aqua fit
  • Banana boating*
  • Jet ski*
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards*
  • Tennis

Health and beauty

  • Sauna
  • Steam bath
  • Massage*
  • Spa treatments*
  • Hairdressing salon

Business

  • Conference room : 1

Restaurant service

  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant

Entertainment

  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Direct dial telephone
  • Satellite TV
  • 220V power supply
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Balcony
  • Housekeeping

Meals

  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner

Tripadvisor Reviews

Tripadvisor traveller rating

1195 reviews

Traveller rating

Excellent
803
Very good
166
Average
99
Poor
47
Terrible
81

Rating summary

Sleep Quality4.3
Location4.1
Rooms4.2
Service4.3
Value4.2
Cleanliness4.2

Recent Tripadvisor reviews

Navigator59106031513

 

Amazing Hotel and Experience

31 Aug 2025
Amazing experience! Wonderful hotel, excellent service, very kind staff! Definitely recommend to everyone who is thinking of visiting Antalya!

kayk317

 

Not 5*

31 Aug 2025
I’m currently sitting around the pool and it’s our second full day. I never write reviews but feel the need to express disappointment and dissatisfaction. The hotel is definitely not 5 star. More like a three plus if I’m generous. I will start with bus ride in. The driver of our “express shuttle”decided to pull into a store for us to purchase burgers and use the facilities. We were 10 minutes from our hotels and it was 2.30am. We had been on the bus for an hour and a half. Everyone on the bus was exhausted and just wanted to get to their hotels. I felt it was a total money making perk for the driver. We finally got to the hotel and our rooms weren’t ready so we had to stay in a temporary room over night which stank of cigarettes. We finally moved the next day and the room is clean and well appointed. Food - all inclusive you expect it to be standard and the food here is. Luke warm and basic. Drinks - plenty of soft drinks and water but alcoholic drinks are terrible apart from the beer which is ok. The spirts are very weak and watery. Entertainment is pretty good if you enjoy being involved. One thing that pushed me to write the review is the health, safety and customer service. It’s absolutely shocking. Pathways and stairs with very little lighting tripping and slipping hazards and general lack of care. My partner was leaving the dining hall and a cleaner had cleaned the floor, no wet floor signs, my partner slipped marking his clothes. Jolting his shoulder and arm. The cleaner came over and was very dismissive. He just said go to the doctor and reception in the morning. Then put wet floor signs out. If this had been an elderly person they could’ve seriously hurt themselves. My partner was covered in wet dirty water. The reception said they would clean the out fit the next day. He went to reception and they said they would charge him! I’ve also witnessed fire escape with no lights. Tripping hazards and blood around the pool area left after a young man tore his toe nail off on one of the slides. Pool are is ok but lack of beds so constant hassle to get a bed on a morning. Tip boxes everywhere and constantly told the Turkish only make money in the summer so need tips to make it in winter. I am generally a tipper as I like to reward for a good service. So far we haven’t had it.

427sabs

 

3 star. Good beach and pool. Lots of food to choose from. Children's club needs improving

31 Aug 2025
3-star hotel, great beach and pool, good food, but some key disappointments. We received a warm welcome - reception staff were friendly and professional, and porters were polite and hardworking. Our room was clean, with efficient air conditioning and a good pool view. There was some mold in the bathroom, but overall, the room felt safe and comfortable. Food was excellent with lots of variety - fresh salads, grilled meats, and themed nights (the Turkish night was a standout). Poolside options like pizza, chips and burgers were popular too. Breakfast was plentiful, though the hot drinks machine was poor. Fresh juice and branded alcohol cost extra; bottled spring water was freely available in fridges across the hotel. Staff in the restaurants worked incredibly hard to keep the area clean and running smoothly. The young cleaning staff in particular were constantly clearing tables, sweeping, and staying on top of everything. The main pool was large and fun, but the inflatable shown in hotel photos was missing. Some wet areas were very slippery. Lifeguards were good with children, and the slides were enjoyable. Unfortunately, the children’s club had no English-speaking staff for most of our stay, so our children barely used it. This felt both disappointing and unsafe. In contrast, Czech guests had a separate, well-run club. The shaded playground was excellent. Gym opens at 08:30 - too late for us. Entertainment was limited - mostly just short yoga and aqua aerobics sessions. Pool and beach games were usually guest-organised. However, near the end of our stay, new entertainment staff arrived and seemed to bring much better energy and service. The beach is pebbly (beach shoes recommended), and the sea was warm and fun. Unfortunately, the pier was closed halfway through our stay. No ATM on-site. Euros preferred over Turkish lira. Summary: Great food and some nice staff, but overall let down by poor children’s club experience and understaffing in key areas such as pool bars. Mold in bathroom needs removing.

More Hotel Information

To take into account

  • Charges for late arrival

Cards accepted

  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return