Master Family Club Hotel

Master Family Club has an excellent location with a private beach. Access is safe and convenient through an underground passage connecting the hotel to the beach. The passage itself is beautifully decorated with flowers, lights, and posters showcasing attractive places in other parts of Turkey, which creates a unique atmosphere. I would like to highlight Mohamed, the waiter, who despite being very busy was always kind and willing to help, even with taking photos. I also want to mention the animator Tubi, who made the pool aerobics fun and lively. Thanks to such staff members, my stay at Master Family Club was truly special

We stayed here for 4 night in November. Our first impression of the hotel was lovely. We were greeted by a friendly member of staff at reception and the kindly walked us and took our luggage to our room. We stayed in the swim up room which was very nice, the walls were extremely thin! To the point where you could hear EVERYTHING coming from whoever was staying next to you and unfortunately for us we had another couple being rather loud during the night. The shower had a strange smell later on in the day aswell but apart from that the rooms were really lovely and clean. The pool we had at our room was absolutely freezing along with all the others although we didn’t try the indoor pool. I physically couldn’t get in it as it felt like my legs were in ice water. Didn’t matter how long I stayed sat with my legs in the pool neither. The staff were for the most part friendly. The entertainment team were nice apart from the ‘boss’. He of course asked us if we wanted to participate in bingo, and the music quiz, etc, and once we turned it down he stated he wouldn’t ask us again and just walked off. Which I felt was rather rude. He asked us a second time whilst we were then and again when we declined he walked off without even saying a thing. The restaurant staff were very polite, and were always there doing their job which I can only guess is clearly plates. But we’re always very friendly when doing so. Now the food, was extremely disappointing. So being pregnant I took precaution with the food anyway, so that meant that I didn’t eat any of the meat just to be on the safe side. What I did have wasn’t that great. Only good thing they had was pizza which they had once at dinner and then you could find at the snack bar at the pool or the beach during the day. My partner ate the food, as he isn’t at all fussy but ate it otherwise would’ve starved basically. There was a rubbish variety at breakfast too. It was disappointing. Unfortunately we wouldn’t return. I did take into consideration that it was the end of season, but I do think that even in the summer it wouldn’t live up to expectations and the fact it’s classed as a 4/5 star is crazy. It would be a 3 at the most. Most the staff were lovely and the room we had was very nice too but there’s a lot of improvements needed. I also hope that someone is looking after the cats that are living in the complex as they were extremely needy but also super cute